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CarMax Lafayette

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)
Visit CarMax Lafayette
Sales hours: 11:00am to 7:00pm
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Sales
Monday 11:00am–7:00pm
Tuesday 11:00am–7:00pm
Wednesday 11:00am–7:00pm
Thursday 11:00am–7:00pm
Friday 11:00am–7:00pm
Saturday 11:00am–7:00pm
Sunday Closed
(337) 210-2597 (337) 210-2597

Inventory

See all 132 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2018.
At CarMax, you’ll find the right car on your terms. All our cars have clear, upfront pricing so you don’t have to haggle. Take your time with our 10-day Money Back Guarantee and shop confidently knowing there’s no pressure to decide fast. With a transparent process and CarMax Certified quality cars, CarMax puts you in control from start to finish so you can find your match.
CarMax, Wanna Drive??

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Lafayette from DealerRater.

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They're very receptive and good customer service. I will still deal with them and recommend them to my friends

They're very receptive and good customer service. I will still deal with them and recommend them to my friends

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I scheduled an appointment to meet with the sales person for 11 AM. I arrived at 11:02 AM on the dot running late due to traffic. I was invited to sit in the waiting area and that someone would see me. I waited till 1130 and then walked out the door. I had cash in hand and was ready to test drive the vehicle and purchase it and also work with them on a trade-in with my car. No one has ever reached out to me, no one has contacted me back after I filed a complaint. It’s really like some kind of machine. I can’t recommend this company to anyone. This was not a pleasant experience, and I was not treated with courtesy. when a person makes an appointment you honor it. Their time is important to them as much as yours.

I scheduled an appointment to meet with the sales person for 11 AM. I arrived at 11:02 AM on the dot running late due to traffic. I was invited to sit in the waiting area and that someone would see me. I waited till 1130 and then walked out the door. I had cash in hand and was ready to test drive the vehicle and purchase it and also work with them on a trade-in with my car. No one has ever reached out to me, no one has contacted me back after I filed a complaint. It’s really like some kind of machine. I can’t recommend this company to anyone. This was not a pleasant experience, and I was not treated with courtesy. when a person makes an appointment you honor it. Their time is important to them as much as yours.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very dissatisfied with this dealership. Paid $299 to have this car shipped in it was dirty an had scratches that could have been repaired but wasn’t. Inside was also dirty. I would have bought this car if it had been cleaned and detailed. Don’t pay to have a car shipped they just want to make a sale.

Very dissatisfied with this dealership. Paid $299 to have this car shipped in it was dirty an had scratches that could have been repaired but wasn’t. Inside was also dirty. I would have bought this car if it had been cleaned and detailed. Don’t pay to have a car shipped they just want to make a sale.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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