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Parks Buick GMC

(393 reviews)

Reviews

(393 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Buick GMC from DealerRater.

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I think the service was good.

I think the service was good. I didn't like the fact that online scheduling is available or offered online but doesn't work or the actual appointment does not cross over

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very fast service, nice service advisor.

Very fast service, nice service advisor. Asked the right questions and didn’t try to sell me anything I didn’t need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was so helpful and professional.

Everyone was so helpful and professional. Danielle and Dave we’re super nice. Thank you for being so helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick re-do of a failed part from our prior service.

Quick re-do of a failed part from our prior service. Service was performed at no charge to us. They made it right!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a great first time experience with Parks Chevrolet

I had a great first time experience with Parks Chevrolet of Greenville. The service department made all the arrangements cater to my needs. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was great.

Everything was great. They notified me when my vehicle was done and it was quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick service, diagnostic and repair.

Quick service, diagnostic and repair. The staff is knowledgeable and were able to assist as expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very responsive to customer needs.

Very responsive to customer needs. Great follow up, pleased with service and personal. Good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As always impeccable service !

As always impeccable service !!! Nina Wes and the entire crew do a great job !! Thank you Ann

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great team effort at Parks Buick GMC.

Great team effort at Parks Buick GMC. Multiple people were involved to make this feel like a personalized, informed, positive experience. No pressure to buy, just helpful people answering questions. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.