Reviews
Great service
Vance was very attentive to my needs to get my truck working properly and kept me informed. I will recommend this dealership for sure to someone needing repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Satisfactory Service
My vehicle was serviced in a timely fashion. Everyone I was in contact with at the dealership were friendly and professional. I have no complaints about my service appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experiences with Crossroads Cadillac
Tab Bluejacket was very helpful and the sale process was more pleasant than any other I’ve experienced. . No hassles or pressure.. I’d recommend Crossroads Cadillac to everyone. . We love the XT5!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly,thorough,timely
Anytime I need to make an appointment they always get me in quickly. They answer my questions truthfully and honestly. The employees are friendly and they take excellent care of me and my truck. I have been very satisfied so far.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Silverado 1500
I was able to call and easily schedule an appointment for the next day. I was met by friendly staff and the service advisor was very accommodating, she answered all of my questions and took care of me with great care. I was able to be shuttled to my work and picked up to return to the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rotated Tires and oil change
It went great. Everyone was very professional. Very friendly people and my wait was not as long as I thought it was going to be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer experience
Typical oil change without the typical treatment. Cory S. was extremely friendly and the service was prompt and I left feeling like a valued customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Very friendly people and Vance worked hard to get my truck fixed. He took care of everything from extended warranty to making sure I was kept up to date.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly
Workers are very friendly and helpful. I had a couple questions that were answered with knowledge and every time I wanted to test drive a car there was no delay.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil Change
Great service, friendly, quick, clean..... .......... ..... ..... ..... ..... ....... .... .... .... .... ......... ....... ... ... ... ... ... .... .... .... .... ..... .... If you used this dealership’s quick-service lane for an oil change, tire alignment, or other work in the last 12 months, how would you rate it? Excellent
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair