Reviews
Write a reviewMy wife and I drove to this business to look at a truck I
My wife and I drove to this business to look at a truck I was strongly considering purchasing. We saw the specific truck I was interested in and walked around it to inspect its exterior. We even opened the doors to inspect its interior. We thought after a few minutes of being there, a salesperson would come to assist us; however, no salesperson came. As such, we had assumed they may have been busy with other customers. This prompted me to go inside to get a salesperson for assistance. When I got inside the building, there was no receptionist at the receptionist’s booth. I then proceeded to another part of the business to ask a cashier if he could get someone to assist me. The cashier said he would call someone and I returned to the receptionist’s booth. It was then I witnessed two individuals in an office conversing, who clearly saw me standing at receptionist’s booth. A few minutes later an individual walks in and asked if someone was assisting me. I told him that I spoke to the cashier about getting someone to assist me. This person then goes where the other individuals are congregated in the office. Meanwhile, I continued to stand at the receptionist’s booth. After several more minutes passed, it was obvious that I was intentionally being ignored. And to think, we drove there with serious intentions of buying a truck with our own money, That said, the individuals that work at Ramey Motors severely lack customer service skills and that’s costly; bless their heart.
My wife and I drove to this business to look at a truck I
My wife and I drove to this business to look at a truck I was strongly considering purchasing. We saw the specific truck I was interested in and walked around it to inspect its exterior. We even opened the doors to inspect its interior. We thought after a few minutes of being there, a salesperson would come to assist us; however, no salesperson came. As such, we had assumed they may have been busy with other customers. This prompted me to go inside to get a salesperson for assistance. When I got inside the building, there was no receptionist at the receptionist’s booth. I then proceeded to another part of the business to ask a cashier if he could get someone to assist me. The cashier said he would call someone and I returned to the receptionist’s booth. It was then I witnessed two individuals in an office conversing, who clearly saw me standing at receptionist’s booth. A few minutes later an individual walks in and asked if someone was assisting me. I told him that I spoke to the cashier about getting someone to assist me. This person then goes where the other individuals are congregated in the office. Meanwhile, I continued to stand at the receptionist’s booth. After several more minutes passed, it was obvious that I was intentionally being ignored. And to think, we drove there with serious intentions of buying a truck with our own money, That said, the individuals that work at Ramey Motors severely lack customer service skills and that’s costly; bless their heart.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great customer service
Great customer service. Knowledgeable sales staff. Amazing selection of inventory as well as a great facility. Highly recommend this dealership for anyone searching for a used vehicle.
Great customer service
Great customer service. Knowledgeable sales staff. Amazing selection of inventory as well as a great facility. Highly recommend this dealership for anyone searching for a used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
