Reviews
Write a reviewGreat inventory and smooth easy process from picking my truck out and working with the salesman to getting approved. Highly recommend to buy your next used truck!
Great inventory and smooth easy process from picking my truck out and working with the salesman to getting approved. Highly recommend to buy your next used truck!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My wife and I drove to this business to look at a truck I was strongly considering purchasing. We saw the specific truck I was interested in and walked around it to inspect its exterior. We even opened the doors to inspect its interior. We thought after a few minutes of being there, a salesperson would come to assist us; however, no salesperson came. As such, we had assumed they may have been busy with other customers. This prompted me to go inside to get a salesperson for assistance. When I got inside the building, there was no receptionist at the receptionist’s booth. I then proceeded to another part of the business to ask a cashier if he could get someone to assist me. The cashier said he would call someone and I returned to the receptionist’s booth. It was then I witnessed two individuals in an office conversing, who clearly saw me standing at receptionist’s booth. A few minutes later an individual walks in and asked if someone was assisting me. I told him that I spoke to the cashier about getting someone to assist me. This person then goes where the other individuals are congregated in the office. Meanwhile, I continued to stand at the receptionist’s booth. After several more minutes passed, it was obvious that I was intentionally being ignored. And to think, we drove there with serious intentions of buying a truck with our own money, That said, the individuals that work at Ramey Motors severely lack customer service skills and that’s costly; bless their heart.
My wife and I drove to this business to look at a truck I was strongly considering purchasing. We saw the specific truck I was interested in and walked around it to inspect its exterior. We even opened the doors to inspect its interior. We thought after a few minutes of being there, a salesperson would come to assist us; however, no salesperson came. As such, we had assumed they may have been busy with other customers. This prompted me to go inside to get a salesperson for assistance. When I got inside the building, there was no receptionist at the receptionist’s booth. I then proceeded to another part of the business to ask a cashier if he could get someone to assist me. The cashier said he would call someone and I returned to the receptionist’s booth. It was then I witnessed two individuals in an office conversing, who clearly saw me standing at receptionist’s booth. A few minutes later an individual walks in and asked if someone was assisting me. I told him that I spoke to the cashier about getting someone to assist me. This person then goes where the other individuals are congregated in the office. Meanwhile, I continued to stand at the receptionist’s booth. After several more minutes passed, it was obvious that I was intentionally being ignored. And to think, we drove there with serious intentions of buying a truck with our own money, That said, the individuals that work at Ramey Motors severely lack customer service skills and that’s costly; bless their heart.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great customer service. Knowledgeable sales staff. Amazing selection of inventory as well as a great facility. Highly recommend this dealership for anyone searching for a used vehicle.
Great customer service. Knowledgeable sales staff. Amazing selection of inventory as well as a great facility. Highly recommend this dealership for anyone searching for a used vehicle.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase