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Mountain View Nissan of Cleveland

(68 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(68 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Not happy with dealership

First of all the guy did paper work didn’t explain what we was signing in a hurry, I told them not to keep checking my credit score, it was checked 3 times then the truck was dirty I ask them to wash it only outside of truck was clean not detailed at all. The doors in side was dirty not cleaned in a while, it had a cover over the bed so when we opened it the bed was dirty , the whole hood has spots that have rust When washed the hood had places where it had chips where something had hit the hood they didn’t even touch that up if we had saw that before we would have not bought the truck. We will never buy another car from y’all, NO we are not happy with it char

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Charlene, we are sorry you did not have a great experience with us.Please give us a call if you would like to discuss with us what we can do better.

My Dream car since high school

Thank you Lawrence, My God send fairy godfather. I was in the worst position that anyone could have possibly been in. They never gave up and they move mountains for me. I got the red carpet treatment. Awesome and amazing team. When one dealership said no they said yes. Never thought i would be getting my dream car today. You guy's are my champions and hero's. May god conitue to bless you all. From the Duckett and Brown Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr. Brock

I was in the market for a new Armada and stopped by to look and Corey was more then helpful, he went above what I was expecting, from showing me new Armadas to helping with the financial end. He showed me all the new features of the vehicle and was very knowledgeable on everything. I would not only recommend this dealer but Corey as a sales representative as he was very helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought me a brand new frontier

Best salesman i ever delt with, james was profesional and to the point. Highly recomend him, got me a new frontier for exactly what i wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service. Great sales person James Kremin

We had a great experience with this dealer especially our salesman James. He treated us with respect and helped us buying the Murano. We are very happy with the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car me please

I came in and was met by Matt Johnson he was very friendly I told him what I was looking for and I left with a brand new car I would definitely recommend him to anyone looking for a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer

Mr. Clarence is AWESOME! Pay him a visit for your car shopping needs today! And be sure to visit with Mr. Gavin Stewart! He’s awesome as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New truck

Great deals on vehicle, excellent service. Sales manager was very helpful and willing to work with you. Ask for Mr. Clarence, he is the best saleman. Very knowledgeable and kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great

I had came in and spoke with Jonathan had a great experience and got a great deal. I highly recommend him. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My experience in looking for a vehicle at Nissan

Jeremy met me as I pulled into the parking lot. I explained what I was looking for and what monthly payment would fit my budget, and that I had to get rid of the vehicle I had now. I was interested in a small suv such as a rogue. Preferably a used vehicle. He immediately pulled up a small suv which would work. He was Friendly wirh No pressure. Allowed me to take it home until the next day to show to my husband and family. . I left the information he needed to work on the financial aspect and the information on my Toyota . Everything was worked out quickly but thoroughly. Helpful and Honest. We purchased the vehicle and drove it home the same day. Satisfied. We prayed before making this purchase. We feel this is the vehicle for us. Thank you. Saundra Wikelund

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Saundra! We appreciate you taking the time out to leave us an awesome review and 5 stars! We truly hope you enjoy your vehicles and welcome to the Mtn View Family!