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Audi Gilbert

(190 reviews)
Visit Audi Gilbert
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–5:00pm Closed

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New (480) 666-9428 (480) 666-9428
Used (480) 422-1349 (480) 422-1349
Service (480) 619-5213 (480) 619-5213

Inventory

See all 96 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2018.
Audi Gilbert in Gilbert, AZ treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a proud member of the Audi family, we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced staff is eager to share its knowledge and enthusiasm with you at our all new state-of-the-art facility for Audi Gilbert.
Audi Gilbert Arizona's destination for Audi Sales Service Parts & Accessories. Online at AudiGilbert.com.

Service center

Phone number (480) 619-5213

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Gilbert from DealerRater.

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Audi Gilbert provides a welcoming environment with helpful staff. I purchased a car from them and have gone back couple times with questions. They are always helpful and work to resolve my items. Service does a good job and keeps you informed of the work.

Audi Gilbert provides a welcoming environment with helpful staff. I purchased a car from them and have gone back couple times with questions. They are always helpful and work to resolve my items. Service does a good job and keeps you informed of the work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Has taken care of my car repairs. The problem is the car has needed repairs this early in its life. Never had problems with any other luxury car like I am having with my Audi.

Has taken care of my car repairs. The problem is the car has needed repairs this early in its life. Never had problems with any other luxury car like I am having with my Audi.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Scott is always great to work with and I like how transparent and honest he is.

Scott is always great to work with and I like how transparent and honest he is.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Audi Gilbert is a 'customer centered' dealership. This team of professionals delivers 7 star service to the Audi brand!

Audi Gilbert is a 'customer centered' dealership. This team of professionals delivers 7 star service to the Audi brand!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Our experience with Aria (salesperson) and the finance manager were both excellent. We could not have been more pleased. The entire experience was exceptional.

Our experience with Aria (salesperson) and the finance manager were both excellent. We could not have been more pleased. The entire experience was exceptional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Good customer service fast turn around always have a right answer and a good coffee

Good customer service fast turn around always have a right answer and a good coffee

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great job! I was called daily about the servicing of my car. I am very impressed with the job and the staff.

Great job! I was called daily about the servicing of my car. I am very impressed with the job and the staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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"Stella" is a disaster. It took 5 minutes for it to finally connect me with your service department. And that was my fifth attempt! I had to hang up on my fourth attempt when for some reason it started slowly reciting the hours your department is open each day of the week. Upper management may think it's "intelligent", saving you $$s, and whatever, but it's an exasperating hurdle and a barrier we will not be putting up with again. We bought our car new from you and have always used you for service for the past five years. But we will not be taking our car to you for service again. .

"Stella" is a disaster. It took 5 minutes for it to finally connect me with your service department. And that was my fifth attempt! I had to hang up on my fourth attempt when for some reason it started slowly reciting the hours your department is open each day of the week. Upper management may think it's "intelligent", saving you $$s, and whatever, but it's an exasperating hurdle and a barrier we will not be putting up with again. We bought our car new from you and have always used you for service for the past five years. But we will not be taking our car to you for service again. .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I recently purchased a new vehicle and it needed a few software updates. They were able to resolve all issues to my satisfaction and fairly compensated me to ensure my satisfaction and piece of mind. I'm very happy with the way Audi Gilbert worked with me and would highly recommend this dealership!

I recently purchased a new vehicle and it needed a few software updates. They were able to resolve all issues to my satisfaction and fairly compensated me to ensure my satisfaction and piece of mind. I'm very happy with the way Audi Gilbert worked with me and would highly recommend this dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Hunter did an excellent job keeping in touch but not excessively. Good knowledge of the vehicle and my needs.

Hunter did an excellent job keeping in touch but not excessively. Good knowledge of the vehicle and my needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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