Reviews
Audi Gilbert provides a welcoming environment with helpful staff. I purchased a car from them and have gone back couple times with questions. They are always helpful and work to resolve my items. Service does a good job and keeps you informed of the work.
Audi Gilbert provides a welcoming environment with helpful staff. I purchased a car from them and have gone back couple times with questions. They are always helpful and work to resolve my items. Service does a good job and keeps you informed of the work.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Has taken care of my car repairs. The problem is the car has needed repairs this early in its life. Never had problems with any other luxury car like I am having with my Audi.
Has taken care of my car repairs. The problem is the car has needed repairs this early in its life. Never had problems with any other luxury car like I am having with my Audi.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Scott is always great to work with and I like how transparent and honest he is.
Scott is always great to work with and I like how transparent and honest he is.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Audi Gilbert is a 'customer centered' dealership. This team of professionals delivers 7 star service to the Audi brand!
Audi Gilbert is a 'customer centered' dealership. This team of professionals delivers 7 star service to the Audi brand!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our experience with Aria (salesperson) and the finance manager were both excellent. We could not have been more pleased. The entire experience was exceptional.
Our experience with Aria (salesperson) and the finance manager were both excellent. We could not have been more pleased. The entire experience was exceptional.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Good customer service fast turn around always have a right answer and a good coffee
Good customer service fast turn around always have a right answer and a good coffee
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great job! I was called daily about the servicing of my car. I am very impressed with the job and the staff.
Great job! I was called daily about the servicing of my car. I am very impressed with the job and the staff.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
"Stella" is a disaster. It took 5 minutes for it to finally connect me with your service department. And that was my fifth attempt! I had to hang up on my fourth attempt when for some reason it started slowly reciting the hours your department is open each day of the week. Upper management may think it's "intelligent", saving you $$s, and whatever, but it's an exasperating hurdle and a barrier we will not be putting up with again. We bought our car new from you and have always used you for service for the past five years. But we will not be taking our car to you for service again. .
"Stella" is a disaster. It took 5 minutes for it to finally connect me with your service department. And that was my fifth attempt! I had to hang up on my fourth attempt when for some reason it started slowly reciting the hours your department is open each day of the week. Upper management may think it's "intelligent", saving you $$s, and whatever, but it's an exasperating hurdle and a barrier we will not be putting up with again. We bought our car new from you and have always used you for service for the past five years. But we will not be taking our car to you for service again. .
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I recently purchased a new vehicle and it needed a few software updates. They were able to resolve all issues to my satisfaction and fairly compensated me to ensure my satisfaction and piece of mind. I'm very happy with the way Audi Gilbert worked with me and would highly recommend this dealership!
I recently purchased a new vehicle and it needed a few software updates. They were able to resolve all issues to my satisfaction and fairly compensated me to ensure my satisfaction and piece of mind. I'm very happy with the way Audi Gilbert worked with me and would highly recommend this dealership!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hunter did an excellent job keeping in touch but not excessively. Good knowledge of the vehicle and my needs.
Hunter did an excellent job keeping in touch but not excessively. Good knowledge of the vehicle and my needs.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car