Reviews
10 out of 10 experience
Not only did direct auto sales hook me up with a great deal, their customer service was unmatched. I’d like to give a shoutout to Albert and Sierra for helping me find the best car that fits my needs and budget. 10/10 experience and recommend to anyone looking for a used car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a car !
I came here to buy my first car. Ciera answered all of my questions and made sure I was aware of everything through the entire process. From test drives to signing she was patient and insightful. Great customer service and an even better car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly Recommend
I was reticent at first to trust a used car sales organization where I knew no one. I purchased a 2014 Fiat 500L from Ciera and Albert who I met on the day I went up to see the car and test drive it. I bought the car two days later and after five days started having a few problems at which point I called Albert. He never left me alone and did everything to resolve the problems and in the end all problems were perfectly and completely resolved. I cannot say enough about Ciera's and Albert's professionalism, their willingness to stay with me until the problem was resolved. They treated me beautifully and with great consideration and professionalism. Albert gave me a loaner car which was great and saw that the car I had purchased was in perfect shape before delivering it back to me. Direct Auto Sales and Ciera and Albert are absolutely terrific and I would recommend them to anyone looking to buy a used car in perfectly excellent condition. I will always be grateful to them for their consideration and professionalism and highly recommend them for anyone in the market for a used car. I could not now be more happy with the results of their initiative and professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy Customer
Purchased my daughters first car from Direct Auto Sales. The customer service was amazing and made everything very convenient. Had a small concern about something and they responded immediately. Direct Auto Sales is the best route to go if you’re looking for a very nice car at very reasonable price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honesty and trust
Albert and Frank are some of the good guys in the business. They worked with me to meet my needs. Honesty goes a long way with me in business
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used car purchase!!!
I had the pleasure of speaking with both the owner Albert and Frank. They help guide me through the purchase of a vehicle for my daughter. At no point did I feel pressured. Complete transparency throughout the process. I believe in credability and integrity. These gentleman are an example of both. Thank you for your help. Frank Alexander
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend to ALL
Their dealership is Amazing and great customer service very professional and knowledgeable would definitely buy from them again. Would recommend them to everyone who needs a car…
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place for a used car
They were very responsive and quick to answer every question I had when I was shopping for my daughters car. Very honest and a pleasure to work with from start to finish . Cierra thank you for your patience with us . We love our new Nissan rogue
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing customer service
Frank was great , we didn’t end up buying a vehicle but the knowledge we received and the hospitality was worth everything. Definitely would recommend to everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Highly Highly Recommend!
Came to Direct to look at a few cars and I was guided between the cars with patience and care. Enjoyed my experience and didn’t feel like someone was down my throat. Very happy with my 2013 Land Rover Evoque!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
