Reviews
Everyone was very helpful and kind. Bryson took us on a test drive and we liked the seltos. He helped us find the perfect car.
Everyone was very helpful and kind. Bryson took us on a test drive and we liked the seltos. He helped us find the perfect car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Oakes Kia and for sharing your experience with Bryson! We’ll let him know how much you appreciated his help. Enjoy your new Kia Seltos!
They made the process easy and everyone was great. Please send my all weather floor mats. Give Joanh and Lorraine a raise please.
They made the process easy and everyone was great. Please send my all weather floor mats. Give Joanh and Lorraine a raise please.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Oakes Kia and sharing your awesome feedback about Joanh and Lorraine. We will pass along your request for floor mats, please stop back by anytime!
I was happy with the price and I love the Carnival. It's very luxurious.
I was happy with the price and I love the Carnival. It's very luxurious.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We are thrilled to hear that you are enjoying your new Carnival and that you found the pricing to be a great fit. It truly is a luxurious vehicle, and we’re glad you’re loving it. Please don't hesitate to reach out if there is anything else we can do for you. Enjoy the ride!
The whole team was amazing! So glad I chose Oakes Kia to buy my first Kia!
The whole team was amazing! So glad I chose Oakes Kia to buy my first Kia!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Carol, thank you so much for the wonderful review! We are thrilled to hear that our team provided such an amazing experience for your first Kia purchase. Congratulations on your new car, and welcome to the Oakes Kia family!
Takes to long to buy, the offer on my car was insulting & car costs too much & my car is makes noises that is concerning.
Takes to long to buy, the offer on my car was insulting & car costs too much & my car is makes noises that is concerning.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
It's disappointing to receive this feedback, as we aim for a seamless car- buying process and fair pricing. Please get in touch so we can address these issues further. Thank you, Meaghan Hill - General Sales Manager - 816-474-2900
I contacted Bailey Boggs about 3 vehicles I needed to purchase. I knew going into this, they are not standard vehicles found at car lots. Bailey set me up with Taft who knowingly knew Kia would not have these vehicles, admitted he did not know much about them, but researched and located several options for me and I was able to find one from his research and suggestions. The measure of a person really shows when there is nothing to gain but you give it your all anyways ❤️
I contacted Bailey Boggs about 3 vehicles I needed to purchase. I knew going into this, they are not standard vehicles found at car lots. Bailey set me up with Taft who knowingly knew Kia would not have these vehicles, admitted he did not know much about them, but researched and located several options for me and I was able to find one from his research and suggestions. The measure of a person really shows when there is nothing to gain but you give it your all anyways ❤️
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that Bailey and Taft went above and beyond to help you out, even though they didn't have the vehicles in stock. We truly appreciate your kind words and the five stars. Thank you! - The Oakes Kia Team
I had a great experience selling my car to Oakes Kia. The staff were friendly, fast, and easy to work with. Shout out to Taft, he was a pleasure to do business with!
I had a great experience selling my car to Oakes Kia. The staff were friendly, fast, and easy to work with. Shout out to Taft, he was a pleasure to do business with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad Taft and the team made your experience a great one at Oakes Kia. Thank you for choosing us and for sharing your feedback! We wish you all the best and hope we can be of service again in the future!
Dustin has been great to work with. The finance guy, on the other hand, was trying to sell us on all of this extra insurance that was unnecessary. Even though we told him we weren’t interested he just kept pushing and kept trying to sell us the same stuff. This went on for at least 20-30 mins until I asked for a break. He almost cost Dustin the sale! We finally were very blunt with him and he finally dropped it and proceeded with the process of us completely the sale. My only suggestion is that the finance people know there audience better and understand when “no” is going to mean “no” for a customer. I have been very pleased with my overall experience with Kia especially because I really only have to go to Dustin if I have any issues and he has been extremely diligent about following up and completing things in a timely manner. We had a couple hiccups at the beginning of the sale and Dustin and the Kia team were very active and timely in righting the wrong and making sure we were completely satisfied going forward. I would definitely recommend this Kia branch to buyer’s and we love our 2026 Kia hybrid Carnival. Which has, so far, lived up to the hype and high ratings that consumer reports published when comparing it to all other minivans.!!
Dustin has been great to work with. The finance guy, on the other hand, was trying to sell us on all of this extra insurance that was unnecessary. Even though we told him we weren’t interested he just kept pushing and kept trying to sell us the same stuff. This went on for at least 20-30 mins until I asked for a break. He almost cost Dustin the sale! We finally were very blunt with him and he finally dropped it and proceeded with the process of us completely the sale. My only suggestion is that the finance people know there audience better and understand when “no” is going to mean “no” for a customer. I have been very pleased with my overall experience with Kia especially because I really only have to go to Dustin if I have any issues and he has been extremely diligent about following up and completing things in a timely manner. We had a couple hiccups at the beginning of the sale and Dustin and the Kia team were very active and timely in righting the wrong and making sure we were completely satisfied going forward. I would definitely recommend this Kia branch to buyer’s and we love our 2026 Kia hybrid Carnival. Which has, so far, lived up to the hype and high ratings that consumer reports published when comparing it to all other minivans.!!
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- 4.0
- Does recommend this dealer
- Shopped for a new car
Mel, while we are glad that you are pleased with our team and your new car, it is concerning to read about your experience in our finance department. If you would like to discuss this feedback in greater detail, please contact us directly at your convenience. Thank you for your business, and congratulations on your new 2026 Kia Carnival Hybrid! - The Oakes Kia Team
Taft was very professional and patient in the car sale process! I would definitely utilize his help again in the future.
Taft was very professional and patient in the car sale process! I would definitely utilize his help again in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear Taft provided such a professional and patient car-buying experience. Thank you for choosing Oakes Kia and for your kind words!
Although I didn’t purchase a car from Oakes Kia I worked with Dominic and he was very helpful and nice! He was not pushy and tried to make sure I was getting exactly what I wanted.
Although I didn’t purchase a car from Oakes Kia I worked with Dominic and he was very helpful and nice! He was not pushy and tried to make sure I was getting exactly what I wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Dominic, Mikaila! We will be sure to pass along your review. Please let us know if there's anything else we can do for you in the future! - The Oakes Kia Team