Reviews
Great experience top to bottom. I don't like overly long buying processes, I was in a hurry to get my car and they made it happen as quickly as possible.
Great experience top to bottom. I don't like overly long buying processes, I was in a hurry to get my car and they made it happen as quickly as possible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re happy to hear the team got you in and out quickly and efficiently! Thank you for choosing Oakes Kia and for sharing your awesome feedback.
I am very pleased with Oakes Kia. I have purchased three cars from there in the last six months. The last one I purchased was a replacement for a smaller car that I just wanted a bigger car and purchased a carnivalminivan. Lyric, Chuck, and Meaghan are outstanding. They are not high-pressure and they provide the outstanding customer support that I’m sure Kia expects from them. I feel really comfortable when I’m buying a car dealing with these three as I know that I’m getting a fair deal and they’re not giving me any malarky. I will highly recommend Oakes Kia to other individuals and ask that they see Chuck, Lyric and Meaghan. Truly outstanding group of people to work with and I’ve gone and had service their twice for oil changed already and that has been excellent also.
I am very pleased with Oakes Kia. I have purchased three cars from there in the last six months. The last one I purchased was a replacement for a smaller car that I just wanted a bigger car and purchased a carnivalminivan. Lyric, Chuck, and Meaghan are outstanding. They are not high-pressure and they provide the outstanding customer support that I’m sure Kia expects from them. I feel really comfortable when I’m buying a car dealing with these three as I know that I’m getting a fair deal and they’re not giving me any malarky. I will highly recommend Oakes Kia to other individuals and ask that they see Chuck, Lyric and Meaghan. Truly outstanding group of people to work with and I’ve gone and had service their twice for oil changed already and that has been excellent also.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Leo, we are ecstatic to hear of your continued satisfaction with our team! Your glowing endorsement of Chuck, Lyric, and Meaghan validates our commitment to delivering outstanding service. Thank you for your trust and loyalty at Oakes Kia. Enjoy your new Kia Carnival!
Car availability good. Everything was fine until it came time to go to financing portion. I can't count how many times I expressed that I was not interested in an extended warranty at the time of purchase, but it was continued to be hammered at me. Also, my initial response on the VIP membership was that I was interested in looking at it, but then after realizing the cost and what it entailed, I expressed that it wasn't right for me. After the grueling financing discussion and my brain wore out from the repeated attempts for me to sign an extended warranty, apparently I signed off on the VIP membership package. After a second meeting at the dealership for some additional paperwork I apparently needed to sign, I encountered both sales and finance persons to let them know I didn't recall signing that, I was informed that all new paperwork would need to be drafted up and signed. I agreed to that. Of course this was right at the start of a long memorial day weekend and it was quiet. The very next week, I was informed by head of finance at Oakes NKC that I signed the VIP membership and it can't be cancelled. Boy how I feel I got bamboozled into this while deal. I will not purchase another vehicle or step foot in Oakes Kia NKC again. I hope my VIP membership is good at the location in Olathe, otherwise I guess my attorney will be bringing it in for service.
Car availability good. Everything was fine until it came time to go to financing portion. I can't count how many times I expressed that I was not interested in an extended warranty at the time of purchase, but it was continued to be hammered at me. Also, my initial response on the VIP membership was that I was interested in looking at it, but then after realizing the cost and what it entailed, I expressed that it wasn't right for me. After the grueling financing discussion and my brain wore out from the repeated attempts for me to sign an extended warranty, apparently I signed off on the VIP membership package. After a second meeting at the dealership for some additional paperwork I apparently needed to sign, I encountered both sales and finance persons to let them know I didn't recall signing that, I was informed that all new paperwork would need to be drafted up and signed. I agreed to that. Of course this was right at the start of a long memorial day weekend and it was quiet. The very next week, I was informed by head of finance at Oakes NKC that I signed the VIP membership and it can't be cancelled. Boy how I feel I got bamboozled into this while deal. I will not purchase another vehicle or step foot in Oakes Kia NKC again. I hope my VIP membership is good at the location in Olathe, otherwise I guess my attorney will be bringing it in for service.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Vince, I'm disheartened to learn about the financing portion of your purchase. We pride ourselves on providing a hassle-free car buying process, but it sounds like we fell short in this case. I understand that you're upset and want to help in any way possible. If you'd be open to discussing this further, please give me a call at your convenience and let's see what we can do for you. Thank you, Meaghan Hill - General Sales Manager - 816-474-2900
Once we made a decision about buying 2 new cars instead of one pre owned they made it easy and as quick as possible.
Once we made a decision about buying 2 new cars instead of one pre owned they made it easy and as quick as possible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and for sharing your fantastic review. We hope you love your new cars, and we invite you to reach out to us at Oakes Kia whenever you need!
Everyone was so pleasant to work with. They made the car buying g exp easy and enjoyable. Highly recommend. Thank you.
Everyone was so pleasant to work with. They made the car buying g exp easy and enjoyable. Highly recommend. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your love for our team! We hope to work with you again at Oakes Kia. Enjoy your new ride!
Anh Pham was really helpful in buying processes, ready to answer any questions from me
Anh Pham was really helpful in buying processes, ready to answer any questions from me
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
There is nothing better than a great review. Thanks for giving Oakes Kia your business, Phu!
It was a very good overall experience and Gloria was fantastic to work with on our purchase!
It was a very good overall experience and Gloria was fantastic to work with on our purchase!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for recommending Gloria and Oakes Kia! We appreciate your business and wish you safe travels.
Everyone at oaks Kia made the process really simple and stress free. I was able to get exactly what I wanted at a price I felt was fair.
Everyone at oaks Kia made the process really simple and stress free. I was able to get exactly what I wanted at a price I felt was fair.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Oakes Kia and for sharing your experience! We're glad the process was simple and stress-free, and that you got exactly what you wanted at a fair price. See you next time, Autumn!
This dealership was fair and honest and I would recommend them for anyone looking to purchase a new or certified KIA.
This dealership was fair and honest and I would recommend them for anyone looking to purchase a new or certified KIA.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful recommendation of the Oakes Kia team! We're grateful for your business. Safe travels!
Fantastic experience. Jonah was very helpful and worked hard to make it that way for us
Fantastic experience. Jonah was very helpful and worked hard to make it that way for us
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Oakes Kia, we are always thankful for positive feedback from our customers. Jonah will appreciate your kind words. Thank you, Erice!