Reviews
⭐️⭐️⭐️⭐️⭐️ We recently purchased a 2026 Kia Carnival
⭐️⭐️⭐️⭐️⭐️ We recently purchased a 2026 Kia Carnival and had an outstanding experience with Travis. He was patient, professional, and consistently demonstrated excellent communication throughout the process. He worked diligently to ensure we received the price we needed and made the entire experience smooth and efficient. We are very pleased with both the service and the outcome, and would highly recommend him and this dealership to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Carly, we're thrilled to hear about your outstanding experience with Travis at Oakes Kia. Congratulations on your new 2026 Kia Carnival, and we appreciate your business and recommendation!
I had a great experience at Oakes Kia.
I had a great experience at Oakes Kia. Jonah Hale was a pleasure to work with. No hard sell sales tactics, just excellent customer service from start to finish. Would highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Jonah and our team, we truly appreciate your business! It's wonderful to hear that you enjoyed such a seamless experience from start to finish. See you again at Oakes Kia!
Taylor was so sweet and easy to work with.
Taylor was so sweet and easy to work with. She was upfront and made the process of purchasing a vehicle relatively easy. I would encourage you to ask for her when contacting the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so glad you enjoyed working with Taylor and found the process easy! Thank you for choosing Oakes Kia and sharing your experience. Safe travels in your new vehicle!
Black is a great customer service representative.
Black is a great customer service representative. All my questions were answered and to the finance team. They all good can’t remember his name. The place is clean and the service was great. I love my car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Latoya! We’re so happy you love your car! We’ll pass on your kind words to our team. Thank you for choosing Oakes Kia! Safe travels!
While I absolutely love my new Kia, the buying process
While I absolutely love my new Kia, the buying process was extremely agonizing. Despite knowing exactly what vehicle I wanted, I spent over six hours at this dealership waiting. Everyone I spoke with was friendly, but overall, Oakes Kia would greatly benefit from improved organization and more strategic leadership. Jonah was great, but to me, he felt overworked, balancing too much at one time and not able to fully focus on one customer at a time. I'm thankful that I won't be purchasing a new car again anytime soon, as this Kia shopping experience made for a long day and a tiring process.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Marissa, thank you for sharing your feedback. While I'm glad to know you love your new Kia, I apologize that the buying process was not as smooth and efficient as it should have been. We are always looking for ways to improve our customer service, and your comments about organization and focus will be taken seriously. If there is anything more specific you'd like to discuss or if there's anything else we can assist with, please don't hesitate to reach out. Thank you, Rachel Huff - BDC Director - (816) 474-2900
Absolutely the best I have ever dealt with.
Absolutely the best I have ever dealt with. Stacy Blohm was amazing. I have never had a better experience buying a car in my entire life.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your great review, Ellie! We will be sure to pass along your praise to Stacy and the rest of our team. Drive safely, and we hope to see you again at Oakes Kia!
He sold me on the Endurance warranty and said there would
He sold me on the Endurance warranty and said there would be no out-of-pocket expenses to me for approved repairs. There is actually a $200 deductible.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It's important to us that our customers receive accurate information, and I apologize for any confusion. We will discuss this feedback with our team. If you’d like to share more details, contact us directly at your convenience. Thank you, Rachel Huff - BDC Director - (816) 474-2900
Dealership is as great.
Dealership is as great. Karen was not my favorite by Lyric was great and will be recommend to friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing Oakes Kia, and for the shout-out to Lyric! We’ll pass along your kind words to them, as well as your feedback to our team!
Highly recommend this dealership!
Highly recommend this dealership! Excellent service, friendly support, and a smooth, stress-free buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Oakes Kia, Vin! We’re glad the buying experience was smooth and stress-free. We are looking forward to serving you again!
Thank you, Jona, for dedicating the time and energy to
Thank you, Jona, for dedicating the time and energy to get this deal done. From day one, the entire dealership team was incredibly patient with me, answering all my questions thoroughly and getting back to me quickly every step of the way. The level of service I received exceeded my expectations, especially considering I was purchasing from out of state and couldn’t see the vehicle in person. They made the process seamless and gave me complete confidence in my decision. I truly can’t say enough about the professionalism, responsiveness, and care I experienced. I will definitely recommend this dealership to anyone looking for a vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Robin, we’re so glad to hear Jona and the rest of our team made the process smooth, especially from out of state! Thank you for choosing Oakes Kia and for sharing your experience.