Oakes Kia

I have no idea who Bruce is. Darren was ok but it was also scorching hot outside so I can't blame him for lack of desire to stand outside and go over all the characteristics of the vehicle. we were in the dealership for hours after a very quick decision to purchase the vehicle- just waiting to talk to?? I'm not sure what took so long. My and my husband's credit is great, and it appeared we were approved within minutes, yet we had to continue to sit and sit and wait and wait to wrap up everything with I can only assume was the extended warranty rep. it would have been a really nice gesture to tell us what was going on during all of that time we were waiting. This should have been the easiest sale of the day, yet we were there at the desk for hours. When I picked up the car it was filthy with dust settled in every door seal and the windows had smears all over them. I am not sure how red dust could have been packed into the openings as there is not red dust in our area so only assume it was like that from sitting at the plant or somewhere between. I came back a week or so later to pick up the title and I saw another salesperson who was actually cleaning the windows of the sale he had just made. I was not given the opportunity to fill out the survey at pickup as the salesman filled it in and submitted it. Overall, I'm happy with the purchase and with the salesperson. I was just a little disappointed that the car was in such a dirty shape with only several miles on it.

Lyric was great to work with and explained everything about my new Telluride. He was very helpful in making sure that all my concerns and needs were met. He also said to reach out to him if there were any issues with not understanding functions of the car.. I would highly recommend Lyric to others if they’re looking for a car.. Karen was also very helpful on the warranty questions.

It was great meeting everyone there . They went beyond, on helping me get in this vehicle.

Oakes is welcoming, the sales people are not commissioned and it just makes a very relaxed atmosphere without the pressure.

Had a great experience with Lyric. Helpful and no pressure. We would definitely work with them again.

Very personable. Very helpful. They go above and beyond - take extra time to answer questions and show us how things work. We will definitely recommend them and use them again.

Karen is the bomb and Darren was a great sales man and Bruce is great

Comfortable low pressure from Charles Henn. He was quite busy the day I picked up my car!

Everyone was professional and friendly. As far as this dealership, I would recommend it to anyone looking for a great vehicle and great interface with fantastic people.

The most genuine, caring for the customer, professional dealership I have experienced in 30 years!