Reviews
We were very pleased with buying N EV from Shane
We were very pleased with buying N EV from Shane Tompkins. He helped us get thru the process easily and with a great outcome. Making the final deal on the car was easy and did a great job guiding us through. He was reside to all questions and got back to us with answers if needed. We will buy again from Shane and this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your great experience with our team! We will certainly pass along your praise. Wishing you many happy miles ahead in your new EV!
Very satisfied with my recent service experience I would
Very satisfied with my recent service experience I would definitely recommend this dealership to my friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending us! We hope to see you again soon.
I appreciated all the updates I was given especially the
I appreciated all the updates I was given especially the video of the inspection. A special thank to Taylor who was very kind and courteous. I will return for service in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your great experience with us! We're especially glad to hear you enjoyed our technician video feature. We look forward to welcoming you back for your next visit!
Scheduling online was easy.
Scheduling online was easy. My service advisor was so pleasant. The inspection took less than an hour. We will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road and running smoothly. Looking forward to welcoming you back for your next visit!
I had two vehicles serviced on consecutive days.
I had two vehicles serviced on consecutive days. The appointments were easy to make and the service was provided as requested for each. As always, #1 Cochran provided excellent service at a decent price. I will continue to use #1 Cochran for my service needs for as long as I own the vehicles (hopefully, for many more years). Thanks for a job well done!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re thrilled to hear both of your service visits went smoothly and that our team delivered excellent care at a fair value. We truly appreciate your loyalty and look forward to welcoming you back for many more years to come.
Everyone is friendly and helpful.
Everyone is friendly and helpful. I always have a positive experience. I would recommend the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re delighted our team consistently makes your visits positive, and we truly appreciate your recommendation. We look forward to welcoming you back again.
Taylor was great.
Taylor was great. As was the shuttle van driver. Whoever the manager is Mark? Maybe? is the worst. Both very unprofessional and exhibited terrible leadership skills with his other teammates/ (subordinate). Would not recommend service with your dealership soley based off of him.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The service team, especially Tom Hodder, has always
The service team, especially Tom Hodder, has always looked after our vehicles with care and professialism. We will count on Tom in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, George! We’re delighted to hear Tom and our service team have consistently cared for your vehicles with professionalism. We look forward to welcoming you back and continuing to serve you in the future!
Tom h o d e r in service is the best hands down friendly
Tom h o d e r in service is the best hands down friendly knowledgeable hoping never retires he's the best sincerely Frank Calderone c a l d e r o n e
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Frank! We're so happy to hear that Tom's knowledge, professionalism, and friendliness made all the difference. We’ll be sure to share your kind words with him, and we look forward to welcoming you back again!
After buying three vehicles and leasing two, from this
After buying three vehicles and leasing two, from this dealership I would think that they would be a little more flexible when asking them to look over my transmission (that is still covered by warranty) and not charge a $150+ diagnostics fee to tell me nothing is wrong, especially when I was paying for other work to be done. Very disappointing. Also, I needed to buy a GM part recently and they charged 3X what other dealers in the area were charging. Needless to say I bought from another dealer.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Ryan, we are sorry to hear about your service experience. We stand behind our diagnostic fee as our technicians deserve to be paid for the work they perform. If there's anything we can clarify about your service bill, we are happy to.