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Crosswell Ford

(1,790 reviews)
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Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–5:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–1:00pm
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (855) 781-1205 (855) 781-1205
Used (855) 790-1108 (855) 790-1108
Service (855) 794-8451 (855) 794-8451

Inventory

See all 183 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2019.
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!

Service center

Phone number (855) 794-8451

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,790 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crosswell Ford from DealerRater.

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Mr. Alvarez was very pleasant, understanding of what I was looking for in my Escape. I will definitely be telling friends and family to go see Mr Alvarez at Crosswell Ford.

Mr. Alvarez was very pleasant, understanding of what I was looking for in my Escape. I will definitely be telling friends and family to go see Mr Alvarez at Crosswell Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had a great experience at Crosswell Ford. Anthony and Chipper kept the negotiations casual and comfortable while still being flexible on the price. I also had occasion to follow-up with both gentlemen after the sale, and they were both very helpful.

I had a great experience at Crosswell Ford. Anthony and Chipper kept the negotiations casual and comfortable while still being flexible on the price. I also had occasion to follow-up with both gentlemen after the sale, and they were both very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I really like the help that they give me and the good deal for my new truck

I really like the help that they give me and the good deal for my new truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We are glad to hear you really like the help you received and that you were able to get a great deal on your new truck. The team at Crosswell Ford Manteno Illinois appreciates your support and we are proud to continue serving customers with a positive buying experience. We look forward to seeing you again for any future sales or service needs.

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This is my 2nd vehicle from them and i will be going back for my next vehicle

This is my 2nd vehicle from them and i will be going back for my next vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us again! We truly appreciate your continued trust and loyalty. It means a lot to know that this is your second vehicle purchase with us, and we look forward to helping you with your next one as well. Thank you for supporting Crosswell Ford in Manteno, Illinois, and we’ll be here whenever you're ready for your next vehicle!

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Miguel at Crosswell really listened to what we wanted and wasn't pushy. We were very pleased!

Miguel at Crosswell really listened to what we wanted and wasn't pushy. We were very pleased!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We're thrilled to hear Miguel listened to your needs and provided a no pressure buying experience. We appreciate your business and thank you for choosing Crosswell Ford in Manteno. Enjoy your new vehicle!

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Wow! This was an interesting experience. It has been close to nine years for a new car buying experience. We felt the experience went well. There was no real pressure as choices were presented and we made our decisions. Overall this was a smooth process; my husband stated he thinks Miguel as lots of potential.

Wow! This was an interesting experience. It has been close to nine years for a new car buying experience. We felt the experience went well. There was no real pressure as choices were presented and we made our decisions. Overall this was a smooth process; my husband stated he thinks Miguel as lots of potential.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re thrilled to hear that your vehicle purchase was smooth and pressure free. Our team at Crosswell Ford in Manteno is committed to providing an easy and enjoyable car buying experience, and we're glad Miguel made a positive impression. We appreciate your business and look forward to helping you and your family again in the future!

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We felt comfortable dealing with Miguel and Crosswell. No pressure was given by them during negotiations. I am pleased with my Maverick purchase. Thanks to everyone.

We felt comfortable dealing with Miguel and Crosswell. No pressure was given by them during negotiations. I am pleased with my Maverick purchase. Thanks to everyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad Miguel and the team made your vehicle purchase comfortable and pressure free. Congratulations on your new Ford Maverick, and thank you for choosing Crosswell Ford in Manteno, Illinois. We appreciate your business and look forward to helping you again in the future!

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This dealer was outstanding in our customer service & going to great lengths to help us get th best deal. Anthony was very instrumental in finding us the right vehicle for our needs & the best lease with very good ideas & suggestions. You want the best deal, see Anthony & Crosswell Ford in Manteno, IL.

This dealer was outstanding in our customer service & going to great lengths to help us get th best deal. Anthony was very instrumental in finding us the right vehicle for our needs & the best lease with very good ideas & suggestions. You want the best deal, see Anthony & Crosswell Ford in Manteno, IL.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so happy to hear Anthony provided outstanding customer service and helped you find the perfect vehicle and lease for your needs. Our team at Crosswell Ford in Manteno, Illinois works hard to make the car buying experience easy and stress free. We truly appreciate your recommendation and thank you for choosing Crosswell Ford!

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Anthony was STELLAR in getting us into our Bronco! A++++ all the way! Can't thank him enough! The entire dealership is super! Thanks for the donuts, too! LOL

Anthony was STELLAR in getting us into our Bronco! A++++ all the way! Can't thank him enough! The entire dealership is super! Thanks for the donuts, too! LOL

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! We are so glad Anthony provided a stellar experience getting you into your Bronco! Our team at Crosswell Ford in Manteno truly appreciates your kind words, and we are happy you enjoyed the donuts too! Enjoy your new Bronco and thank you again for choosing Crosswell Ford!

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Great experience from beginning to end. I highly recommend purchasing a car from Anthony. He took his time, made sure everything was taken care of, and even set up my ford app and got it connected to the bronco. He kept me laughing the whole time!! At the end he shook my hand and took a picture of us in front of the new Bronco. Very personable.

Great experience from beginning to end. I highly recommend purchasing a car from Anthony. He took his time, made sure everything was taken care of, and even set up my ford app and got it connected to the bronco. He kept me laughing the whole time!! At the end he shook my hand and took a picture of us in front of the new Bronco. Very personable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Crosswell Ford in Manteno, Illinois! We are so happy to hear Anthony made your Bronco purchase such a fun and memorable experience. Taking the time to make sure everything is set up properly, including the FordPass app connection, is what great customer service is all about. We appreciate your recommendation and hope you enjoy every mile in your new Bronco!

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