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Crosswell Ford

(1,819 reviews)
Visit Crosswell Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–5:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–1:00pm
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (855) 781-1205 (855) 781-1205
Used (855) 790-1108 (855) 790-1108
Service (855) 794-8451 (855) 794-8451

Inventory

See all 225 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2019.
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!

Service center

Phone number (855) 794-8451

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(1,819 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crosswell Ford from DealerRater.

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Had a fantastic experience purchasing a truck here! Being an out-of-town buyer, I was a bit unsure how the process would go, but they made it completely seamless and easy. Jim was especially helpful, keeping great communication throughout and sharing all the details and information I needed on the vehicle. Overall, it was a smooth, great experience from start to finish. Highly recommend!"

Had a fantastic experience purchasing a truck here! Being an out-of-town buyer, I was a bit unsure how the process would go, but they made it completely seamless and easy. Jim was especially helpful, keeping great communication throughout and sharing all the details and information I needed on the vehicle. Overall, it was a smooth, great experience from start to finish. Highly recommend!"

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are so glad to hear your out of town truck buying experience was smooth from start to finish. Jim will be thrilled to know his communication and customer service made such a positive impression. Thank you for choosing Crosswell Ford in Manteno, and we truly appreciate your recommendation. Enjoy your new truck!

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We came in and we knew what we were wanting for a vehicle and we came out with a little bit better than what we wanted, which was awesome and can’t be nothing but happier than with the outcome things to Crosswell Ford !!

We came in and we knew what we were wanting for a vehicle and we came out with a little bit better than what we wanted, which was awesome and can’t be nothing but happier than with the outcome things to Crosswell Ford !!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We are so glad we could help you find a vehicle that exceeded your expectations. Providing a great experience from start to finish is what we strive for at Crosswell Ford in Manteno, IL. We truly appreciate your support and hope you enjoy your new vehicle for many miles to come!

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Anthony did a great job. Greeted me at the door and was a pleasure to work with. Curb appeal was great.

Anthony did a great job. Greeted me at the door and was a pleasure to work with. Curb appeal was great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear Anthony provided a warm welcome and made your experience enjoyable. It is also wonderful to know you noticed the curb appeal. We appreciate you choosing Crosswell Ford in Manteno and look forward to helping you again in the future!

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Me and Miguel went over this vehicle and I love it so much. He showed me exactly how everything worked. I will send him more people because of my experience.

Me and Miguel went over this vehicle and I love it so much. He showed me exactly how everything worked. I will send him more people because of my experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are so glad to hear Miguel took the time to show you how everything worked and helped you find a vehicle you love. We truly appreciate your recommendation and look forward to helping your friends and family at Crosswell Ford in Manteno. Enjoy your new vehicle!

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Jim was there anytime we needed him such a super person to deal with Everything was great

Jim was there anytime we needed him such a super person to deal with Everything was great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are so glad to hear Jim was there whenever you needed him and made your experience a great one. We truly appreciate you choosing Crosswell Ford in Manteno, Illinois, and we look forward to helping you again in the future!

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Great sales person and staff here, Nick GSM and Erin sales manger. Chipper as well doing a great job with the family business. Good luck sell more cars!

Great sales person and staff here, Nick GSM and Erin sales manger. Chipper as well doing a great job with the family business. Good luck sell more cars!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for recognizing Nick, Aaron, Chipper, and the rest of our team! We truly appreciate your support and are glad you had a great experience at Crosswell Ford in Manteno. We look forward to helping you again when it's time for your next vehicle.

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Great dealership! Easy transaction and we love Anthony Sanfratello! Felt very comfortable and a very smooth transaction!

Great dealership! Easy transaction and we love Anthony Sanfratello! Felt very comfortable and a very smooth transaction!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are so happy to hear you had an easy and comfortable car buying experience. Anthony Sanfratello works hard to make every transaction smooth, and we will be sure to share your kind words with him. Thank you for choosing Crosswell Ford in Manteno, Illinois, and we hope you enjoy your new vehicle!

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Anthony was our salesman and made it the easiest car purchase I have ever had. Very knowledgeable and detail oriented. Tony in Finance was outstanding as well and explained everything in detail! Can’t say enough good things about the entire experience! Highly recommend!

Anthony was our salesman and made it the easiest car purchase I have ever had. Very knowledgeable and detail oriented. Tony in Finance was outstanding as well and explained everything in detail! Can’t say enough good things about the entire experience! Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are so happy to hear Anthony made your vehicle purchase easy and stress free, and that Tony took the time to explain everything thoroughly. We truly appreciate your recommendation and your kind words about your experience. Thank you for choosing Crosswell Ford in Manteno, and we look forward to helping you again in the future!

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I wasn’t even going to buy a vehicle I came in for service and I spoke to Miguel about buying a Platinum Expedition. He told me that they just got one the day prior, he showed me it and now I’m buying it. Thank you very much Miguel!

I wasn’t even going to buy a vehicle I came in for service and I spoke to Miguel about buying a Platinum Expedition. He told me that they just got one the day prior, he showed me it and now I’m buying it. Thank you very much Miguel!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad Miguel was able to help you find the perfect Ford Expedition Platinum while you were visiting for service. It's always exciting when the right vehicle comes along at the right time. Congratulations on your new SUV, and thank you for choosing Crosswell Ford in Manteno, Illinois. We truly appreciate your business and look forward to seeing you again!

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Anthony was amazing! He had everything set up for us before we came to pick up the car! Totally recommend!

Anthony was amazing! He had everything set up for us before we came to pick up the car! Totally recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are so glad to hear Anthony made your car buying experience smooth and had everything ready before you arrived. We truly appreciate your recommendation and thank you for choosing Crosswell Ford in Manteno, Illinois. We hope you enjoy your new vehicle and look forward to seeing you again!

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See all 1819 reviews

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