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Taylor Ford of Manteno

(1,559 reviews)
Visit Taylor Ford of Manteno
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–5:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–1:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (855) 781-1205 (855) 781-1205
Used (855) 790-1108 (855) 790-1108
Service (855) 794-8451 (855) 794-8451

Reviews

(1,559 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor Ford of Manteno from DealerRater.

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They were knowledgeable, friendly , courteous, and

They were knowledgeable, friendly , courteous, and efficient. Very good experience. I will definitely return for my next service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We are glad to hear that our team at Taylor Ford of Manteno was knowledgeable, friendly, courteous, and efficient during your visit. Providing excellent service and making sure our customers feel confident about returning for future needs is always our top priority. We truly appreciate your feedback and look forward to helping you again with your next service at our Manteno location.

My family has bought 6 cars from from Manteno ford.

My family has bought 6 cars from from Manteno ford. Quality people a quality dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We are glad to hear that our team at Taylor Ford of Manteno was knowledgeable, friendly, courteous, and efficient during your visit. Providing excellent service and making sure our customers feel confident about returning for future needs is always our top priority. We truly appreciate your feedback and look forward to helping you again with your next service at our Manteno location.

Taylor Ford worked hard to earn my sale and my trust when

Taylor Ford worked hard to earn my sale and my trust when purchasing my used vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We are thrilled to hear that our team at Taylor Ford of Manteno worked hard to earn your trust and assist you with your used vehicle purchase. Your satisfaction is our top priority, and we truly appreciate your business. Enjoy your new vehicle and thank you for choosing Taylor Ford of Manteno!

Fantastic experience all around.

Fantastic experience all around. Would definitely go back in the future.. would recommend to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are so glad to hear that you had a fantastic time at Taylor Ford of Manteno. Our team works hard to provide every customer with a smooth and enjoyable car buying process, and it means a lot to know you would recommend us to others. We look forward to welcoming you back to Taylor Ford of Manteno in the future!

Every one worked really hard to get me into a new

Every one worked really hard to get me into a new vehicle…. They did a really good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are so glad to hear that our team at Taylor Ford of Manteno worked hard to get you into your new vehicle and that you are happy with the process. Our goal is always to make the car buying experience smooth and enjoyable for our customers here in Manteno. We truly appreciate your support and look forward to serving you again in the future. Enjoy your new ride!

Our salesperson, Anthony, was very easy to work with.

Our salesperson, Anthony, was very easy to work with. The financing was smooth and fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We are happy to hear that Anthony made the process easy and that the financing was smooth and fast. At Taylor Ford of Manteno in Manteno Illinois, we always strive to make the car buying experience stress free and enjoyable. We appreciate your business and look forward to helping you again in the future.

so far so good, dealership/sales person has been

so far so good, dealership/sales person has been receptive to my issues and trying to resolve them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Taylor Ford of Manteno. We are glad to hear that our team has been receptive and working with you to resolve any issues. Providing excellent customer service is always our top priority, and feedback like yours helps us continue to improve. We appreciate you choosing Taylor Ford of Manteno and look forward to making sure everything is taken care of for you.

Waited over hour for simple repair.

Waited over hour for simple repair. Not done. Not coming back. After 10 years’ loyalty, my car won’t be back here. Goodbye!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us. We are truly sorry to hear about your recent experience at Taylor Ford of Manteno. We value the loyalty you have given us over the past 10 years and regret that we let you down during your last visit. Could you please provide us with your best contact information, or reach out to us directly at (815) 468-6566 so that our management team can connect with you? We appreciate your time and the chance to improve.

Dropped off my vehicle the night before it was scheduled.

Dropped off my vehicle the night before it was scheduled. Was provided with a new loaner vehicle. Dealership contacted me around 2 pm the following day and my vehicle was ready. Excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Taylor Ford of Manteno. We are glad to hear that dropping off your vehicle and receiving a loaner was smooth and that our team had your vehicle ready quickly. Providing excellent service and keeping the process convenient is always our goal. We truly appreciate your feedback and look forward to helping you again here at Taylor Ford of Manteno.

It was very professional!

It was very professional!! Tim Boyce was top shelf. Very friendly and knowledgeable. I can't say enough. I would definitely buy another car from him. And tell my friends to buy there also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with us! We are thrilled to hear that Tim Boyce provided you with professional, friendly, and knowledgeable service. At Taylor Ford of Manteno in Manteno Illinois, we take pride in making the car buying process enjoyable and stress free. Knowing that you would recommend us to your friends and return for your next vehicle means a lot. We truly appreciate your support and look forward to helping you again in the future!