Skip to main content

Allen Samuels Chrysler Dodge Jeep Ram of Jackson

(489 reviews)
Visit Allen Samuels Chrysler Dodge Jeep Ram of Jackson
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (731) 256-9950 (731) 256-9950
Used (731) 256-0775 (731) 256-0775
Service (731) 256-0814 (731) 256-0814

Reviews

(489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Samuels Chrysler Dodge Jeep Ram of Jackson from DealerRater.

Want to share your experience with this dealership?

Write a review

It was fantastic!!!!

I had one of the best salesman ever. He made sure I was satisfied with my selection. He answered every question I asked thoroughly & made sure I understood what he was saying. All the staff were friendly and the entire building was filled with so much joy and excitement. Make sure you go see Danya Brooks at Allen Samuels.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate all the kind words about our dealership and about Danya! Thank you!

Excellent service!!!

We had an excellent experience at Allen Samuels in Jackson. Our dealer, Dan'ya Brooks, was caring and attentive to our vehicle needs. The environment at Allen Samuels was warm and friendly. We would most definitely recommend anyone to go see Dan'ya at Allen Samuels in Jackson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time to let everyone know what a great job Dan'ya did taking care of y'all. Enjoy your Journey!

Super amazing

Let me just say I love Lana! The car I purchased from her was my very first car I’ve purchased on my own. I was a nervous wreck but Lana made everything so peaceful and helped me get the best car for me! She went above and beyond to make sure I was completely satisfied with my new car!!! She has the best determination I have ever seen! Lana made my first car purchase smooth and enjoyable. I will definitely be back and recommending others to her!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is great! We appreciate all the kind words about your experience with Lana, and honestly we're not at all surprised to hear she took excellent care of you. Thanks for taking the time to review us and enjoy your new car!

AWESOME AS IT GETS, HANDS DOWN

This dealership makes the car buying experience great. KIMBERLY took A1 care of us. Also it was Kimberlys first sell and she handled it like a pro. We plan on buying from Kimberly and Allen Samuels Chrysler again very soon. Thank you much we love our beautiful blue Ram... Can't wait to to do money b .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Wow, thanks so much for the high praise. So glad to hear Kimberley took "A1 care" of you guys! Enjoy that Ram! We'll be in touch to check in on you ownership experience but please let us know if we can do anything more for you.

Fast and easy

Service was great and got a great deal on a new2018 Dodge Journey. Really enjoying our new vehicle. Would definitely do business there again. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

So glad to hear you are enjoying the New Journey and that Danya took great care of you! Thanks!

Great new Car deals

These guys real know what they are doing. If you are looking in the Jackson area GO SEE John Iorio. He will find you the perfect car. He is a big help, Thanks John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you! We really do our best to be knowledgeable for our customers and find them the perfect car. We appreciate you taking the time out to review us!

Not professional

Lied to mo repeatedly throughout my entire interaction with them. I bought from them because they had the vehicle I wanted. Won’t be back. Wasn’t impressed with the service department either

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome Dealership

The staff was very friendly, helpful, and professional. My husband & I were very pleased with the entire buying process. I rode off the lot with an early Mother’s Day gift. 2018 Dodge Challenger. They made sure it was clean & full of gas before I pulled off the lot. Yes I’m one Happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great Service.

I have done business with this dealership for over a decade. The reason why is because of the customer service and wide selection of cars and trucks. You can’t beat these guys on making a deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Anthony Hammons, down to earth, finds what YOU want

Our specialist, Anthony Hammons, was superb in his relaxing, down to earth way of attending to our every need, while not hovering or being too standoffish. With his excellent attention to detail and very personable communication skills, everything came together perfectly! He delivered on everything and then some. He knew just what we wanted because he had asked all the right questions early on. And he helped us find what WE WANTED not what he wanted to sell us. Working with Anthony was a pleasure. We really felt like we had made a friend more than a business contact. Thanks Anthony!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.