Reviews
David was extremely helpful and very honest and open about the whole car buying process. He explained all of the controls in my 2026 Subaru Forester Premium and took the time to allow us to order the exact color we wanted for interior and exterior. Great guy! Blake in finance was also wonderful! He was a fun person to work on the less "exciting" parts of buying a new car, like finance lol. And Paul Patrick regularly touched base about our appointment times and touched base about our new car! Overall, Hendrick is a great dealership, I can't wait to buy another Subaru from them!!
David was extremely helpful and very honest and open about the whole car buying process. He explained all of the controls in my 2026 Subaru Forester Premium and took the time to allow us to order the exact color we wanted for interior and exterior. Great guy! Blake in finance was also wonderful! He was a fun person to work on the less "exciting" parts of buying a new car, like finance lol. And Paul Patrick regularly touched base about our appointment times and touched base about our new car! Overall, Hendrick is a great dealership, I can't wait to buy another Subaru from them!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Laineygaines888, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru.
Very professional, upbeat atmosphere. We especially enjoyed working with Joe LaPorta who was knowledgeable and accommodating. And, a really good guy. We also appreciated help from Paul and Will. Looking forward to building our relationship with Hendrick Subaru in the years ahead.
Very professional, upbeat atmosphere. We especially enjoyed working with Joe LaPorta who was knowledgeable and accommodating. And, a really good guy. We also appreciated help from Paul and Will. Looking forward to building our relationship with Hendrick Subaru in the years ahead.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Randy W, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru.
Excellent experience with Hendricks. Scheduling was easy, the service was completed quickly, and everything was explained clearly.
Excellent experience with Hendricks. Scheduling was easy, the service was completed quickly, and everything was explained clearly.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Bet77, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru.
Hendrick Subaru in Hoover,AL is a quality dealership with clean bright showroom and easy to use Service Dept. The staff are knowledgeable and friendly with true professional attitude. They are not aggressive in the purchase process. Highly recommend.
Hendrick Subaru in Hoover,AL is a quality dealership with clean bright showroom and easy to use Service Dept. The staff are knowledgeable and friendly with true professional attitude. They are not aggressive in the purchase process. Highly recommend.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Snorthcutt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru.
Courteous professional waiting time note long for this repair THERE are certain days for escort drivers I didn't know.i do now
Courteous professional waiting time note long for this repair THERE are certain days for escort drivers I didn't know.i do now
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Mandymae1946, we're so glad that we were able to go above and beyond your expectations!
Trent always provides excellent service. He's professional, honest, and keeps me updated throughout the entire process.
Trent always provides excellent service. He's professional, honest, and keeps me updated throughout the entire process.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Jdeav, we're so glad that we were able to go above and beyond your expectations!
We have bought 5 Subaru’s over the y from Hendricks . The dealership is a 10 and the serves is outstanding. Best car dealership I have ever used in my 82 year old life . Joe in sales and Eli in service are my go to guys!
We have bought 5 Subaru’s over the y from Hendricks . The dealership is a 10 and the serves is outstanding. Best car dealership I have ever used in my 82 year old life . Joe in sales and Eli in service are my go to guys!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Stephen May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru.
Eli was so kind and helpful! I was extremely nervous after driving over 100 miles with my check engine light on! He made me feel relaxed right away! I love my Subaru and Hendrick’s is the best place to get one! 10 out of 10!
Eli was so kind and helpful! I was extremely nervous after driving over 100 miles with my check engine light on! He made me feel relaxed right away! I love my Subaru and Hendrick’s is the best place to get one! 10 out of 10!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
xx, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru.
We are true believers in Subaru vehicles since this makes our 5th one to own. We especially appreciate our relationship with the staff at Hendrick Subaru in Hoover. Shout out to Joe LaPorta, Paul, and Logan for making our deal smooth. They worked hard to locate the exact car I wanted, had it delivered quickly, and worked within my budget. Our service has always been excellent here as well. Eli is our #1 service rep and he is a joy to work with. I’m looking forward to my visit with Shi to go over all the tech features and settings on this new Ascent in a couple of weeks. I’ve never known another dealership to offer the follow up support like Hendrick Subaru. 😁
We are true believers in Subaru vehicles since this makes our 5th one to own. We especially appreciate our relationship with the staff at Hendrick Subaru in Hoover. Shout out to Joe LaPorta, Paul, and Logan for making our deal smooth. They worked hard to locate the exact car I wanted, had it delivered quickly, and worked within my budget. Our service has always been excellent here as well. Eli is our #1 service rep and he is a joy to work with. I’m looking forward to my visit with Shi to go over all the tech features and settings on this new Ascent in a couple of weeks. I’ve never known another dealership to offer the follow up support like Hendrick Subaru. 😁
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terri May, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru.
Everyone at the dealership was friendly and helpful and answered all questions. Brock was the salesman I dealt with personally. He was knowledgeable and easy to deal with. I‘be been contacted by Hendrick Subaru since I made my purchase to see if everything okay.
Everyone at the dealership was friendly and helpful and answered all questions. Brock was the salesman I dealt with personally. He was knowledgeable and easy to deal with. I‘be been contacted by Hendrick Subaru since I made my purchase to see if everything okay.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jabau78, we're so glad that we were able to go above and beyond your expectations!