Reviews
I got a great deal on my Jeep Wrangler.
I got a great deal on my Jeep Wrangler. No pressure to purchase. I will be back next year for my daughter's first car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Decent 3rd rate dealership.
Decent 3rd rate dealership. Terrible follow through; if you don't stay on them, they will not do what they promised. And even still they have no clue or care. This place is run like it's someone's hang out, not a real business. The quality of the cars are ok, no scam, but nothing to write about. If you have better credit and a few extra coins to go to a more respectable 2nd rate dealership than may be a tad more expensive - go there and leave Carma alone.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Reached out multiple times and was ignored when someone
Reached out multiple times and was ignored when someone did answer I was told the would get back to me with the pics I asked for and refused to make a video of it running. Almost a month later still nothing. I will take my business to a company wor values it and my time.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Spent alot of time with me trying to find the vehicle i
Spent alot of time with me trying to find the vehicle i am interested in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ray sold us a car and didn’t provide us with inspection
Ray sold us a car and didn’t provide us with inspection documents. Immediately after purchasing, we noticed several issues so we got the vehicle inspected again and were told it never should have passed as it had several very obvious issues that needed thousands of dollars worth of repairs. I got in contact with the state police who were unable to locate the inspection at all using any of the information given to me upon request by Ray. When confronted about these problems and being told we got the Maryland State Police involved, we were told “we didn’t do anything bad, and we don’t want to talk to you.” The state police conducted an investigation and determined either the inspector was paid by the dealership to pass the car fraudulently, or it was never even inspected at all, in order to be sold. The state police got the inspector to fix the problems for free and the MVA is still investigating this dealership. The trooper told us to avoid ALL used car dealerships in PG county unless it is Carmax. As several other reviews have stated, Ray is a manipulative scammer and a criminal. Their good reviews are fake and they just want your money. Stay far away.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2006 Ford F350 there first trip out it
I purchased a 2006 Ford F350 there first trip out it lifted a cylinder head. They wouldn’t do nothing about it. They told me it was bulletproof which it was not biggest piece of junk I ever purchased in my life and the state of Maryland would not do nothing about it Cost me $15,000 for a new motor and I gave $20,000 for the truck stay away. These people should be in jail. They are con artist.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Worse mistake I've ever made!!
This dealership sold me a Vehicle with the wrong PCM within it it belonged to another Vehicle VIN number didn't match. Cost me $1800.00 dollars to pass emission testing. Transmission fluid leaks, very bad experience. I even reached out to them for help they gave me the run arounds; I Told it over to JESUS!!!!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
CHANGED AD PRICE WHEN WORKING A DEAL UP AND LIED
I messaged this dealer on Facebook over the same car they had posted on here. During the conversation he asked if I would be paying cash or financing, and I said cash, literally within seconds I noticed that the posting had changed. He’d bumped the price up over $1000. When asked, he lied and said that was always the price. So I pointed out that I had time stamped screenshots of both ads and that’s when he changed his story and said it was a promotion from weeks ago, and that it had been changed for a while now. I called him out and said I literally just took these pictures and showed my son and you change the price on me. VERY SHADDY!!! BUYER BEWARE!!!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very easy sale! Ali was awesome!
Made an out of state purchase with Carma Auto of a truck I found on Cars.com. Dealt with Ali who was very helpful. He provided videos, pictures and anything else I requested in the days prior to the actual deal. I made a 3.5 hr trip to their location to pick the truck up. All the paperwork was ready and waiting when I arrived. Very positive experience.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excelente!
Estoy muy contento con el SUV que compré hace 2 meses. Está funcionando sin problemas y ha sido confiable. Le recomendé Carma Auto a mi sobrina y ella también compró un auto allí. El personal fue acogedor y profesional.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase