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Orr Nissan Central

(14 reviews)

Reviews

(14 reviews)

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HORRIBLE

This place is a scam, they do whatever they can do get you to sign and then do zero follow through with the original agreement. This place is a joke, and I would absolutely never recommend it. I bought a car may 2020 and honestly regret giving this place my business. Please go anywhere else

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lauren Hall, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thanks again for the opportunity... Orr Nissan Central Management

Orr oil change, now have oil dripping

Took my wife's new Nissan to Orr Nissan for oil change. Noticed oil on garage floor. Opened hood, oil is all over motor. I dried as much oil as I could. The worse part of this horrible experience is that I've politely and professional left numerous messages for the General Manager and Service Manager to call me. They have not called back. Recommendation: If you go to Orr Nissan to have your car serviced (which I would recommend you don't), pop the hood before you drive off and make sure they did their job.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Phil, so sorry for the oversight. I need your contact information so we can get with you and remedy your concerns. Please give me your cell number and full name so we can research your business here. You can text me on my cell phone at 405-812-2595 or email me at mebrickman@yahoo.com , whatever is convenient for you. Please respond so I can get the ball rolling on taking care of your concern. Look forward to working with you. Mark Brickman Orr Nissan Central Management

DECEPTIVE

Entire process became very deceptive. Started okay, people seemed nice at first but I was pressured to make a fast decision based on lies. All of the numbers were skewed on the final paperwork and everything turned out to be a huge lie. I wouldn’t recommend them to my worst enemy.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Gina, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771 ext 454

Best car buying experience

Great car buying experience. Tre Haywood Was very helpful and went far and beyond to make sure I was happy with my car purchase. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!