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Bill Estes Ford

(2,870 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
New (888) 276-8213 (888) 276-8213
Used (866) 319-9763 (866) 319-9763
Service (317) 559-6581 (317) 559-6581

Inventory

See all 165 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2024.
At Bill Estes Ford, Our quality staff is committed to exceeding your expectations. We believe in complete customer satisfaction, period. In fact we are honored that our customers rank us at the top of delivering customer satisfaction among Indy Ford dealers. We believe in respecting you, the customer, and value our reputation for integrity.
AT BILL ESTES, IT'S ABOUT CULTURE

Service center

Phone number (317) 559-6581

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed

Reviews

(2,870 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Easy to work with. Highly recommend working with them. Ask for Trevor when you do!

Easy to work with. Highly recommend working with them. Ask for Trevor when you do!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My salesman Joshua Mansbach was extremely helpful making sure I was set up with the features on the car and explaining the paperwork. Michael Smith took care of all the financial paperwork. He explained things well and ran numbers to make sure I had the correct plan for me.

My salesman Joshua Mansbach was extremely helpful making sure I was set up with the features on the car and explaining the paperwork. Michael Smith took care of all the financial paperwork. He explained things well and ran numbers to make sure I had the correct plan for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

:-) Wow! Thank you for rating us so many stars!

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My salesman Joshua Mansbach was extremely helpful making sure I was set up with features on the car and explaining the paperwork. Michael Smith took care of all the financial paperwork. He explained things well and ran numbers to make sure I had the correct plan for me.

My salesman Joshua Mansbach was extremely helpful making sure I was set up with features on the car and explaining the paperwork. Michael Smith took care of all the financial paperwork. He explained things well and ran numbers to make sure I had the correct plan for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate this positive review! Thanks so much!

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Mason is a great sales rep. Very attentive an listens which is refreshing to see.

Mason is a great sales rep. Very attentive an listens which is refreshing to see.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Fhires, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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We bought an Suv from you. Two days later we had a lifter ticking..it's been in the garage for almost 3 weeks. Good thing for the warranty.

We bought an Suv from you. Two days later we had a lifter ticking..it's been in the garage for almost 3 weeks. Good thing for the warranty.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jeff, I’m sorry the Tahoe developed an issue so soon after your purchase. I understand how frustrating it is to have a vehicle in the shop shortly after taking it home. I personally drove it and did not experience the issue that was reported. Our team has also provided the necessary warranty information to the servicing dealership, and we’re glad the repair is being covered at no cost to you. We hope you have your Tahoe back on the road soon. If there is anything further you need from our team, please feel free to contact me directly. Sincerely, Brad Lowery General Manager 317-858-6950

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I found a used convertible that they had taken in on trade, I talked to Trevor on the phone, he told me about the car, we set up an appointment that same day. Trevor gave me all the information he had on the car, we drove it and decided to make a deal. It was one of the easiest deals I have ever made. They hadn't serviced the car yet, so we made it contingent on the results of the service. My main concerns were tires, brakes and no leaks. The car checked out fine and I took delivery after it was cleaned and detailed. My entire experience could not have been better! Thanks, Trevor, for all your help. If you're looking for a new or used car, just ask for Trevor and he will take good care of you!

I found a used convertible that they had taken in on trade, I talked to Trevor on the phone, he told me about the car, we set up an appointment that same day. Trevor gave me all the information he had on the car, we drove it and decided to make a deal. It was one of the easiest deals I have ever made. They hadn't serviced the car yet, so we made it contingent on the results of the service. My main concerns were tires, brakes and no leaks. The car checked out fine and I took delivery after it was cleaned and detailed. My entire experience could not have been better! Thanks, Trevor, for all your help. If you're looking for a new or used car, just ask for Trevor and he will take good care of you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this positive review! Have a wonderful day!

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Initially worked with Zach, who was very helpful and accommodating. Closed deal with Steve McCauley after he answered our questions and showed us three different vehicles we were interested in. He let us make the decision on which vehicle better met our needs and desires. We also purchased a new Broncho from Steve one year ago. Appreciated the time and experience he provided to us.

Initially worked with Zach, who was very helpful and accommodating. Closed deal with Steve McCauley after he answered our questions and showed us three different vehicles we were interested in. He let us make the decision on which vehicle better met our needs and desires. We also purchased a new Broncho from Steve one year ago. Appreciated the time and experience he provided to us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for rating us so high! Be safe on the road!

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My husband and I just leased a 2026 Ford Explorer from Bill Estes in Brownsburg and we couldn’t be happier thanks to our sales person Trevor Gamble who was very polite, professional and incredibly knowledgeable. He was patient and answered all our questions. Trevor made the whole process, including our financing with Mike, very smooth and stress-free. If you're looking for an honest and transparent car buying or leasing experience, we highly recommend asking for Trevor Gamble.

My husband and I just leased a 2026 Ford Explorer from Bill Estes in Brownsburg and we couldn’t be happier thanks to our sales person Trevor Gamble who was very polite, professional and incredibly knowledgeable. He was patient and answered all our questions. Trevor made the whole process, including our financing with Mike, very smooth and stress-free. If you're looking for an honest and transparent car buying or leasing experience, we highly recommend asking for Trevor Gamble.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We always appreciate positive reviews! Thank you, and happy motoring!

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Professional and courteous service... Super CLEAN facilities... Seamless communication through SMS text messaging... I did not interact with the Sales Department but would highly recommend this Ford dealership's Service Department to family and friends

Professional and courteous service... Super CLEAN facilities... Seamless communication through SMS text messaging... I did not interact with the Sales Department but would highly recommend this Ford dealership's Service Department to family and friends

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your review! Happy motoring!

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This is the third time that I have had service performed at Bill Estes Ford. I have been very pleased with the services as well as the time that they took to oerform them and the price that i paid. Would definitely recommend.

This is the third time that I have had service performed at Bill Estes Ford. I have been very pleased with the services as well as the time that they took to oerform them and the price that i paid. Would definitely recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did!

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