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Bill Estes Ford

(2,832 reviews)
Visit Bill Estes Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
New (888) 276-8213 (888) 276-8213
Used (866) 319-9763 (866) 319-9763
Service (317) 559-6581 (317) 559-6581

Reviews

(2,832 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I have always had a very positive experience at this...

I have always had a very positive experience at this dealership. Brian B. is the best sales professional I have interacted with. Would recommend to all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Flexible

Ali got our Flex in and out with no issues. He communicated the status and let me know when i could pick up the vehicle. Ali is always easy to talk to and responsive when issues arise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was fast and the team is always friendly and...

Service was fast and the team is always friendly and helpful. I always take my car to Bill Estes. Thanks guys for the awesome work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fixing a acceleration stumble under full throttle.

Ali, as usual, was accurate in his prediction of how soon the truck would be tested and how long it would take to fix it. Very polite and prompt. The only downside is that the truck's extended warranty didn't cover any of the $800+ repair cost even though it was in the drivetrain (engine).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steve Meegan is always the go to guys for us and our...

Steve Meegan is always the go to guys for us and our family. Makes us feel appreciated when buying a car. Filled our credit app online and was in and out of dealership in about an hour. Matt W in finance was able to work out a great deal with an extended warranty, tire and wheel, and gap! Thanks everyone!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always courteous staff. Service department is quick and...

Always courteous staff. Service department is quick and informative. Provided transportation to my home since services was going to take longer than I thought and provided pick up at home was car was ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Unplanned purchase for us. Moke worked hard to find good...

Unplanned purchase for us. Moke worked hard to find good vehicle for our needs. Process was smooth and professional. Follow up calls have been timely. Would purchase here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

To much time

Spent alot more time then expected. I gave my payment that I wanted it at on Saturday and it was alot more so had to spend extra time that I really didn't have.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Handled very well.

TJ and Faith always takes care of things in a very professional way. He goes out of his way to take care of the customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2014 Ford F 150

Large selection of good, low mileage, well taken care of trucks. Mike Starnes made the shopping experience very easy and lead me right to the truck I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.