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Bill Estes Ford

(2,832 reviews)
Visit Bill Estes Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
New (888) 276-8213 (888) 276-8213
Used (866) 319-9763 (866) 319-9763
Service (317) 559-6581 (317) 559-6581

Reviews

(2,832 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Knocked it out of the park!

Joel Stucker worked tirelessly to find the best fit for US. We went through numerous options on vehicles and our use finding the best fit!! Look Joel up on your visit. The finance department (Darryl) killed it and made me feel like the only customer that day. This is our 5th Estes vehicle and it keeps getting better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

bill estes ford is great experience

this is my second car with bill estes and with joel as saleperson both times he is great to work with and very patient. mike and greg in finance department also helped me with all of my questions and concerns. all the people there are wonderful to work with!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was great. They are so friendly and understanding

Michael was amazing and the dealership it's self shows that they are family and they value who they service. It was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Price

Dealer gave me a 1st time quote less than other dealers in town on the exact same truck. No Hassel and very accommodating to my needs and wants.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding, quick service

I came from IL and had a 3.5 hour drive. I had previously spoke to the salesman and told them what day and time I would be there. My experience was awesome from start to finish. Joel was super nice and took care of everything quickly. Mike, the finance manager was really personable and explained everything in detail. I would recommend either of them to anyone in need of a vehicle. Very pleased with my visit. Thanks again to both of them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Experience

Buying my new Traverse at Bill Estes was an awesome experience. Joel & Darryl Rock. They went out of their way to accommodate me. I will be a continued customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

I immediately felt comfortable the second I walked into the dealership. I was quickly introduced to Nathan who did a fantastic job introducing me to the F250 which was new to me. He was incredibly knowledgeable and patient, and handled all of my questions very professionally. Likewise working with Matt in Finance was a pleasure as well. We seemed to click well with how we analyzed numbers. Both of these guys ‘get it’ and I would recommend them to anyone. The dealership as well was very friendly and comfortable and provided a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome car buying experience

My truck buying experience with Bill Estes ford was awesome change compared with dealing with other dealerships. They took the time to listen and find a truck that fits our needs and saved us money. They where quick and efficient and everyone there where top notch. I recommend using these guys for any car buying needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Dealership.

I had a great experience at this Dealership. I was on my way to another dealership to see a 2016 Cadillac Escalade esv l was interested in. As I was driving by and checking the Truecar App I found another Escalade Esv, same year a little bit with lower mileage but with more options. About 5K higher. I ended up purchasing it . I am very happy with my purchase. It was easy without any hassle. Got in there around 9:45 am out by 12 with a beautiful Escalade Esv. All thanks to Jason who made everything easy and smooth. Thank Jason for making it happen. I definitely will recommend this Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

1st Happy Experience Car Shopping

Greeted warmly. Entire staff friendly and professional. Many options offered. Thought I was just going to look. Liked what I saw and heard. Offered fair trade In. Came home with great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.