Reviews
A good place to buy a new vehicle
We came to this dealer looking for a new suv. Maria showed us the options available in the RX and what our choices were. No high pressure or pushy sales pitches, just the facts, and how the vehicle would fit our needs. In the end, we got a great vehicle and couldn't be happier. A good buying experience and highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the review! We love ensuring our customers are equipped with all the information they need to make the vehicle decisions that are right for them! Thank you for your business and we hope to serve you again in the future. Sincerely, Sincerely, Your Lexus of Wayzata Team
review
good over all experience. Very good explanations of benefits and technology. and promise to explain again, when not so overwhelmed for thru initial buying shocks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is great to hear you had a positive experience - thank you for sharing! Take care, and we look forward to serving you again in the future. Sincerely, Your Lexus of Wayzata Team
New vehicle lease
Bob, our salesperson, was extremely professional and attentive. We worked with him over a period of two days and he made us feel as though we were his only customers, even though I'm certain we were not. He even came in on his day off to be more accommodating for our schedules. It was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for giving us your positive review and sharing about your experience with Bob! We hear stories like yours time and time again - our staff truly love going above and beyond for our guests. We hope you enjoy the vehicle, and please reach out if we can assist you in any way. Sincerely, Your Lexus of Wayzata Team
Absolutely fantastic.
This is my 4th Lexus, first one in Minnesota, and by far the easiest experience I have had buying a car. Bob was a joy to work with from start to finish. He was extremely patient and made sure everything ran smoothly. A wonderful experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for such a wonderful review! We are very pleased to hear we exceeded your expectations. Enjoy that 4th Lexus! Please reach out if we can assist you in any way. Sincerely, Your Lexus of Wayzata Team
very knowledgeable and helpful
very knowledgeable about new cars and new technologies and very helpful, try to explain new technologies and help walk through the new car, also very friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kinds words and positive review of our dealership! Please let us know if there is anything else we can do for you! Sincerely, Your Lexus of Wayzata Team
Outstanding in every respect
We were very pleased with the professionalism, courtesy, and extensive product knowledge of Ben Meyer, Dave Skeens and Stacy Kritsas (managers), and Eric Baumann. The dealership has extensive inventory, and is very price competitive. Service has proven to be both dependable and reasonable. Becky Stenson (finance) and Heather Moore (reception) made us feel more like family than customers. We strongly recommend Lexus of Wayzata if you are considering the purchase of a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can't thank you enough for writing this wonderful review for us! We are so pleased you felt welcomed at our dealership and with our staff. If there is ever anything else we can do for you, please reach out! Thank you again, and we hope to serve you again soon. Sincerely, Your Lexus of Wayzata Team
Could not be happier!!!
I always thought a lexus had to be an over rated car. I was planning on upgrading my car so just for fun I decided to stop at lexus of wayzata where my first encounter was with Ignacio Garrigos in sales. What a great guy! Fun,very informative, patient, positive and not pushey!! He had me take a beautiful lexus for a test drive and 3 hours later I was driving that car home. I fell in love and know now that I will never own anything but a lexus again and if it works I will hope to buy my next one from Ignacio. Also a big shout out to John Cadle in finance who went above and behind to be helpful and make the experience a great one! Wendy Olness A new lexus fan!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to give our dealership and staff such a wonderful review! We are very pleased to hear our brand earned your respect. Enjoy your vehicle, new-Lexus-fan Wendy! Please let us know if there is anything else we can do for you. Sincerely, Your Lexus of Wayzata Team
Great experience buying new
I came in to buy a new UX. I really wanted to support women in a male-dominated industry and this dealership did have one woman available in Sales. Maria was great to work with...knowledgeable about the models, locating options in transit, negotiating my trade-in, etc. She has followed up after the sale as well, to close out any remaining items and make sure I’m pleased with the new car - which I am!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Gail, we are so please to hear you had a positive experience and are supportive of women in automotive. As I'm sure you know, the UX was the first Lexus with a female chief engineer! We hope you continue to enjoy your new vehicle, and if there is ever anything else we can do for you, please feel free to reach out. Sincerely, Your Lexus of Wayzata Team
Professionals who work with you for your benefit
The professionals we have worked with at Lexus have always been generous to help us acquire the best vehicle, perfect for our needs, while never pushing us beyond our comfort zone. They are confident in their product and service and quietly guide us to purchasing the right vehicle at the right price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jay and Janet - thank you for this great review! We always go out of our way to make sure our customers are comfortable with their vehicle decisions. So happy to hear you are pleased. If there is anything else we can do for you, please don't hesitate to reach out. Sincerely, Your Lexus of Wayzata Team
Cal Ryan is great!!
I worked with Cal on a pre-owned car for me and one for my daughter. He is super knowledgeable and looks after customers so well. Love the Irish accent too. I recommend 100%.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to give us this positive review! We couldn't agree more, Cal is a great part of our team! We hope you enjoy your vehicle, and if there is every anything you need, please reach out to use. Sincerely, Your Lexus of Wayzata Team
