Reviews
Chris makes the whole experience worthwhile.
Chris makes the whole experience worthwhile. He gets things done in time and answers all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're glad to hear that you found Chris here at Lexus of Wayzata so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.
We were here from Florida and were sideswiped!
We were here from Florida and were sideswiped! We were treated very well. Friendly and fast service! Would recommend this dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
I was very happy with my service this morning.
I was very happy with my service this morning. The representative was very knowledgeable, regarding my vehicle. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The gentleman (Michael) that help me was absolutely
The gentleman (Michael) that help me was absolutely delightful...... he went the extra mile, was caring, thoughtful, efficent, and very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Friendly and answered all my questions.
Friendly and answered all my questions. Rick was very knowledgeable and would recommend this dealer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Friendly experience and surprisingly easy to schedule an
Friendly experience and surprisingly easy to schedule an appointment I was preparing for a few days out on the schedule but they got me in the next day over the noon hour. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!
The staff was very helpful and courteous.
The staff was very helpful and courteous. The technician that helped me let me know about recommended repairs which needed to happen in the near future and also which ones aren’t as urgent and could wait.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Doug has great customer service skills.
Doug has great customer service skills. And Andrew took the time to make I understood everything he was doing, and that my SUV would be safe to drive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Doug here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!
got in at scheduled time very polite advisor done when i
got in at scheduled time very polite advisor done when i was told very happy with service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi. We're glad to hear that everything was completed to your satisfaction, Ken! Please let us know if there is ever anything else we can assist you with. We hope you continue to choose us for all your automotive needs! Take care!
Very organized and professional service.
Very organized and professional service. Maintenance rep provided courteous service and answered all questions. The waiting area very pleasant and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!