Reviews
Our sales rep was awesome. He took the time to show us...
Our sales rep was awesome. He took the time to show us many cars. Great experience and I am glad to be a new Dodge customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Magic, Thank you very much for the 5-star review! I am so glad to hear Dan was able to help you find the perfect vehicle for YOU. Welcome to the Courtesy Dodge family! Best, Micah Hundley Customer Relations
Easy, online new car purchase
Kendra gave me excellent service. Negotiated the car online, with great communication, attention and focused on what I wanted, she didn’t try to up sell. Got to dealership to only drop off my trade in, pick up new car and sign for financing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the amazing 5-star review! Kendra is one of our finest and we are glad she gave you a good experience here at Courtesy. We hope to see you again for any future vehicle needs! Best, Ariel Harmon Customer Relations
We did application online because we live in casa grande,...
We did application online because we live in casa grande, we got to the dealership and was introduced to kendra, she was amazing after hearing what ee were looking for she got the truck we loved! Went over numbers, truck wemt to detail and got gassed up! Our experience was nothing but exceptional! She and the dealership now have lifetime customers! We were in and out in 2 hours! Best process ever! Everyine was so much fun the music that was on was the best! Down to earth people singing to thw music made it that much more fun!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your 5-star review, we greatly appreciate you! I am so happy to hear that Kendra was able to make your process quick and hassle-free! Thank you for sharing your exceptional experience with Courtesy and we hope to see you again soon! Best, Micah Hundley Customer Relations
Wonderful, friendly, clean, and amazing with helping me...
Wonderful, friendly, clean, and amazing with helping me get my car. Worked with my needs and what i could afford! Highly recommend them! So see them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Candi, Thank you very much for your 5-star review! I am so happy to hear Kendra and Daniel were able to get you into a beautiful car. Thank you for recommending Courtesy and we hope to see you again in the future. Best, Micah Hundley Customer Relations
The sales people were all amazing. They worked super hard...
The sales people were all amazing. They worked super hard to earn my business. They made me a great deal on my new 2020 Dodge Cummins. I will be a returning customer for sure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the amazing 5-star review! We strive to make sure that you have an exceptional experience here at Courtesy! We can't wait to see you again for any of your future vehicle needs! Best, Ariel Harmon Customer Relations
No keys
I inquired about a used Jeep Wrangler they had listed. Of coarse here starts the never ending calls, texts, emails we all get when they get ahold of your information. We I answered them because I was genuinely interested in the jeep. Financing was in place. I live in Cottonwood AZ and the Jeep is in Mesa. I told them I Would head down to check out the jeep. Just over two hours later I arrived at the dealership, get told him at the wrong dealership. I disagreed advising I was told to come to the specific one. Looking at the person I contact with me I then provided his name. The man continued to argue with me telling me I was at the wrong location and I needed to go to another location. I again asked to speak with the person I spoke to in the phone. Only to be told how the gentleman I was speaking to was the boss of it when I was asking for. Repeatedly. I said fine can I speak to the person that help me. When he arrives the escort me to the back service area to show me the jeep. I guess I wasn’t at the wrong place? Looking at the jeep I asked the salesman for the keys. He takes off come back about 10 minutes later advising they don’t have ANY KEYS. I asked how do you not have KEYS to a vehicle on your lot? How did you get it back here? I was told that the technician took them home. Which I find extremely Unlikely as I know the way they keep accountability of the keys! So I asked why I was told to come and look at this jeep if they knew they didn’t have keys? I advised him I drove over two hours just to look at this jeep. The salesman just look at me with this blank stare. As I turn around and walked away. Not one apology, not one hey let’s see what we can do, not one bit of help! Only to get a phone call later asking how I like the jeep? And people wonder why I hate shopping for cars. Especially at this dealership. Most unprofessional rude and completely unhelpful car dealer I have ever been to! Go else where!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Kendra was super great. Super helpful and really nice....
Kendra was super great. Super helpful and really nice. She helped me get exactly what I wanted. It was a good and fairly easy experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your amazing 5-star review! We are so glad that you have a good experience here at Courtesy. We hope to see you again for any of your future vehicle needs! Best, Ariel Harmon Customer Relations
Thay did an excellent job . Beyond patent and helpfull !...
Thay did an excellent job . Beyond patent and helpfull ! Everything was explained before thay took my car in for service and this is something I have not experience before. Way to go ! Especially Kory my service teck give him a raise!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your amazing 5-star review! We are so glad to hear that you had an exceptional experience here at Courtesy service! Kory is one of our finest and we are glad he met all of your expectations! We hope to see you again for any of your future service needs. Best, Ariel Harmon Customer Relations
Jacob is the BEST service advisor you can have. He knows...
Jacob is the BEST service advisor you can have. He knows his stuff and is very personable as well as professional! He deserves recognition and a raise
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your amazing 5-star review! Jacob is one of our finest and we are very glad he could help you out with all your service needs! We hope to see you again for any of your future service needs! Best, Ariel Harmon Customer Relations
MEETING WITH JEROMY CORRIE
I have had the privilege to meet Jeromy C. on my quest to find my next car, he was a transparent and a pleasant person and I recommend him to anyone who is looking for a better deal on both used org new cars to contact him.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
