Reviews
Work always been done when promised and everything has
Work always been done when promised and everything has been executed in a professional manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your comments keep us motivated and working hard for all our guests! Safe travels!
They worked with me to get down to the price I was
They worked with me to get down to the price I was comfortable with and brought down a vehicle from another dealership to provide me the Make and Color I wanted.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your feedback! Safe travels!
I was told the vehicle will be ready by the end of the
I was told the vehicle will be ready by the end of the day, but it wasn‘t. what was important is not that the vehicle was not ready, but that I was not informed.Otherwise, everything else was fine.Thank You.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Very Smooth, Greg was great with us, very helpful.
Very Smooth, Greg was great with us, very helpful. Finance was a smooth transition. Thank you all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Service was friendly and the repair mechanics were
Service was friendly and the repair mechanics were awesome and work was done in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Ralf was extremely helpful and kept me informed on the
Ralf was extremely helpful and kept me informed on the complete process. I will continue to return to him every time I need service in my vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!
Great sales and finance team.
Great sales and finance team. Alex, Chris, and Diana are consummate professionals. Extreme user friendly purchase experience with complete transparency on pricing. Service was equally as good with Rob S. guiding me through a tire issue on a 2024 Expedition. Rob made the experience seamless. HIGHLY recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Kendall, LLC! We hope to be of service to you again! Take care!
Horrible experience dont buy or service yourcar there.
Horrible experience dont buy or service yourcar there. Lazy mechanics and horrible customer service. They should fire Frank the service supervisor he lied to me assured me they were going to change a part and they didn't he didn't convey any of my concerns to the mechanic.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we deeply regret to hear about your recent experience at our dealership. Please reach out to us at (305) 238-9211 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
Rob took great care of my vehicle.
Rob took great care of my vehicle. Thanks for the professional and fast turn around.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I’d like to thank Alex Larrea, the service advisor that
I’d like to thank Alex Larrea, the service advisor that helped me. I really appreciated it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!