Reviews
The Best!
This was THE best buying experience in over 50 years of acquiring vehicles. Jay was a pleasure with whom to work from the start; answered all my questions and went above and beyond to make sure I was satisfied with the Jeep and the agreed upon price. The best part was he synced my phone to the Jeep and showed me those areas I needed to know. While there is another dealership closer to my house, I will return to Campbell for any future purchases and services. Jay is an honest, forthright and superb sales associate! The best part about this purchase? I was in and out of there in just over an hour and it would have been less time had I not traded war stories with Russell in Finance! Save money, save time - go see Jay at Campbell's.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place for Sales and Service for my truck.
Great place for Sales and Service for my truck. Thank you Neil for a great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
After an incredible purchase experience with James
After an incredible purchase experience with James Pepper, I took my vehicle in for it’s service appointment and was yet again, blown away. Sam Goans (Service Advisor) and your service team's speedy response and resolution were nothing short of impressive. Here's what stood out: • Rapid Response: I was amazed by how quickly your team addressed my inquiry. • Efficient Resolution: My issue was resolved in record time, saving me a lot of hassle. • Friendly and Empathetic: The team's friendly and empathetic approach made the experience even better. • Attention to Detail: They didn't miss a beat, ensuring all my questions were answered. Kudos to your team for delivering such an outstanding experience. I'm a delighted customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great work and great people work was excellent on my 2020
Great work and great people work was excellent on my 2020 ram truck will come back if need anything else
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience.
Excellent experience. Mike listened as I explained what I was looking for. Then he found it for me. Then, at delivery time, he helped me set up the new tech and walked me through the various features. I'll be coming back to Mike for my next vehicle purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience thanks to the excellent staff.
I had a great experience thanks to the excellent staff. They made it very easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Repair shop and workers needs more training
Service department and manager is a rip off. My mother took her vehicle in three weeks ago and were still waiting. Started off with a diagnostic check and three weeks later there saying several more issues $3100 we lost. No one calls back they lie and steal from great people . Btw we are still waiting to get our vehicle
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Respectfully outstanding!
Respectfully outstanding! Exceptional customer service. No pressure and a fair price negotiated. Thank you Dosy for the positive experience purchasing a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Never again!
Never again! Salespeople were aggressive, rude and bragged about taking advantage of recent storm victims. Zero professionalism. I could go on and on about my brief experience on their lot, but there isn't enough space on this review form. Don't pull in. There are better options out there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Unprofessional & Rude Sales Staff - Never Again!
Salespeople chased me around on golf carts, cut me off from leaving the lot then used foul language while basically telling me they took advantage of buyers that had no choice but to pay the price they wanted to charge. Total lack of professionalism. Now I know why no has ever told me to shop there.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase