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Chris Crain Chrysler Dodge Jeep Ram Fiat

(2,174 reviews)
Visit Chris Crain Chrysler Dodge Jeep Ram Fiat
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 5 awards
2021 state dealer award 2021 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,174 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chris Crain Chrysler Dodge Jeep Ram Fiat from DealerRater.

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Glad i went to Campbell!

Dustin is the total professional: patient, knowledgable, helpful, polite, and above all, genuinely interested in seeing that you find the right vehicle for your needs. My only regret was that i should have listened to him earlier in the process. With his experience, he knew what i really needed long before i did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Less than superb experience

Looking for a new Jeep Grand Cherokee L for our growing family. We were assisted by Brittany, as well as her manager Jason. Jason completely ruined the experience. Talked down to Brittany in front of us as she was trying to assist us. Then completely dismissed us completely when discussing our wants/needs. His approach and behavior were far from professional. Brittany was wonderful when she was assisting.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Very honest, helpful.

Very honest, helpful.. they treated us with respect They are friendly , honest and tried their best to accommodate what we were looking for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional people with knowledge on the vehicle

Very professional people with knowledge on the vehicle Very professional management Accommodating to our needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Treated with the up most respect and took care of my

Treated with the up most respect and took care of my wants. Jason Glover was very knowledgeable about the vehicles that I was interested and helped me get the best deal he could. I would definitely recommend him to anyone who is looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Made my appointment time, AL walked past me numerous

Made my appointment time, AL walked past me numerous times without talking to me. Only came by after someone at the desk asking me if I needed help an hour later. Made promises he did not check with the desk to see if they were valid. Russell was rude during financing, pushing add ons that I could not afford, then getting mad when I refused them. Car's engine locked up 2 days after I financed it. Spent $479 to have it towed back to Campbell. Russell said I ought to be grateful that they replaced the car out of the kindness of their hearts. Service manager calls Monday morning complaining and rude because he had no info on the car that was towed back. The towing company handled the towing. Will not recommend Campbell to anyone. Really needed that $479, since I'm starting over and money is very tight right now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very positive experience.

Very positive experience. Isaac was awesome to work with. Everything was communicated well and transaction was smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always a great friendly experience experience .

Always a great friendly experience experience . Comfortable and work done in timely manner.. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

5 5 Everyone was very helpful and very friendly.

5 5 Everyone was very helpful and very friendly. Thank you for your services We would definitely recommend this dealership to anyone else wanting to purchase a vehicle. We had a great experience at Campbell. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very helpful.

Everyone was very helpful. Very timely. And the work on my car was first rate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.