Reviews
Glad i went to Campbell!
Dustin is the total professional: patient, knowledgable, helpful, polite, and above all, genuinely interested in seeing that you find the right vehicle for your needs. My only regret was that i should have listened to him earlier in the process. With his experience, he knew what i really needed long before i did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Less than superb experience
Looking for a new Jeep Grand Cherokee L for our growing family. We were assisted by Brittany, as well as her manager Jason. Jason completely ruined the experience. Talked down to Brittany in front of us as she was trying to assist us. Then completely dismissed us completely when discussing our wants/needs. His approach and behavior were far from professional. Brittany was wonderful when she was assisting.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Very honest, helpful.
Very honest, helpful.. they treated us with respect They are friendly , honest and tried their best to accommodate what we were looking for
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional people with knowledge on the vehicle
Very professional people with knowledge on the vehicle Very professional management Accommodating to our needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Treated with the up most respect and took care of my
Treated with the up most respect and took care of my wants. Jason Glover was very knowledgeable about the vehicles that I was interested and helped me get the best deal he could. I would definitely recommend him to anyone who is looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made my appointment time, AL walked past me numerous
Made my appointment time, AL walked past me numerous times without talking to me. Only came by after someone at the desk asking me if I needed help an hour later. Made promises he did not check with the desk to see if they were valid. Russell was rude during financing, pushing add ons that I could not afford, then getting mad when I refused them. Car's engine locked up 2 days after I financed it. Spent $479 to have it towed back to Campbell. Russell said I ought to be grateful that they replaced the car out of the kindness of their hearts. Service manager calls Monday morning complaining and rude because he had no info on the car that was towed back. The towing company handled the towing. Will not recommend Campbell to anyone. Really needed that $479, since I'm starting over and money is very tight right now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Very positive experience.
Very positive experience. Isaac was awesome to work with. Everything was communicated well and transaction was smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always a great friendly experience experience .
Always a great friendly experience experience . Comfortable and work done in timely manner.. Definitely recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
5 5 Everyone was very helpful and very friendly.
5 5 Everyone was very helpful and very friendly. Thank you for your services We would definitely recommend this dealership to anyone else wanting to purchase a vehicle. We had a great experience at Campbell. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was very helpful.
Everyone was very helpful. Very timely. And the work on my car was first rate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair