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CarMax Killeen

(36 reviews)
Visit CarMax Killeen
Sales hours: 11:00am to 8:00pm
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Sales
Monday 11:00am–8:00pm
Tuesday 11:00am–8:00pm
Wednesday 11:00am–8:00pm
Thursday 11:00am–8:00pm
Friday 11:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
(254) 470-7543 (254) 470-7543

Inventory

See all 164 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2023.
At CarMax, you’ll find the right car on your terms. All our cars have clear, upfront pricing so you don’t have to haggle. Take your time with our 10-day Money Back Guarantee and shop confidently knowing there’s no pressure to decide fast. With a transparent process and CarMax Certified quality cars, CarMax puts you in control from start to finish so you can find your match.
CarMax, Wanna Drive??

Reviews

(36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Killeen from DealerRater.

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Carmax is the greatest place to buy your favorite vehicle. I recommend carfax to everyone

Carmax is the greatest place to buy your favorite vehicle. I recommend carfax to everyone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Professional, Excellent Customer Service, Detailed Oriented, Punctual and Helpful are some of the characteristics of the dealership.

Professional, Excellent Customer Service, Detailed Oriented, Punctual and Helpful are some of the characteristics of the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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CarMax worked with me on finding a car I would love and can afford. I was able to take back the first car I financed cause of possible mechanical issues within a few days with no issues, got me into a different car that drives smoothly. The 2 sales women and 2-3 managers who came to make sure all was going smoothly for me to finance, were all so friendly. Would definitely purchase from CarMax again. Highly recommended for those who may have credit issues.

CarMax worked with me on finding a car I would love and can afford. I was able to take back the first car I financed cause of possible mechanical issues within a few days with no issues, got me into a different car that drives smoothly. The 2 sales women and 2-3 managers who came to make sure all was going smoothly for me to finance, were all so friendly. Would definitely purchase from CarMax again. Highly recommended for those who may have credit issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I have only positive things to say about CarMax in Killeen they are an excellent customer service I mean excellent there are very friendly they they make you comfortable you are comfortable not nervous they speak to you and respect you and and you know it's just amazing of how their customer service is I truly truly love CarMax my son-in-law will be buying a car soon at carmax and anybody that is looking for a vehicle I truly truly recommend CarMax because I had an excellent experience working with them or them working with me thank you for CarMax

I have only positive things to say about CarMax in Killeen they are an excellent customer service I mean excellent there are very friendly they they make you comfortable you are comfortable not nervous they speak to you and respect you and and you know it's just amazing of how their customer service is I truly truly love CarMax my son-in-law will be buying a car soon at carmax and anybody that is looking for a vehicle I truly truly recommend CarMax because I had an excellent experience working with them or them working with me thank you for CarMax

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This is my 2nd time purchasing a vehicle from carmax let me just say every associate at Carmax Killeen I spoke to from Avi, Kelani not sure if I spelled her name correct, a gentlemen I spoke to on Monday forgot his name sorry but finish closing the deal with Adonis heads down the best car buying experience. Even though it was a situation with my transfer from a different store Carmax Killeen made sure to take care of me and I appreciate everyone I either spoke to because I called I felt a million times for updates lol or went in person. They made sure my express pick up was ready and I was in and out. Thank you Carmax Killeen I love my new vehicle!!!

This is my 2nd time purchasing a vehicle from carmax let me just say every associate at Carmax Killeen I spoke to from Avi, Kelani not sure if I spelled her name correct, a gentlemen I spoke to on Monday forgot his name sorry but finish closing the deal with Adonis heads down the best car buying experience. Even though it was a situation with my transfer from a different store Carmax Killeen made sure to take care of me and I appreciate everyone I either spoke to because I called I felt a million times for updates lol or went in person. They made sure my express pick up was ready and I was in and out. Thank you Carmax Killeen I love my new vehicle!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Gracias Yanina eres la mejor muy complacida gran experiencia te recomiendo al 100% estuvimos hasta tarde y ella nunca me abandonó y se quedó hasta el final ayudándome

Gracias Yanina eres la mejor muy complacida gran experiencia te recomiendo al 100% estuvimos hasta tarde y ella nunca me abandonó y se quedó hasta el final ayudándome

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Made the entire process very easy, explained very step clear and concise, and were friendly above all else.

Made the entire process very easy, explained very step clear and concise, and were friendly above all else.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Would recommend this place for a good deal with trade in. Love this place it also comes with good vibes. Highly recommended.

Would recommend this place for a good deal with trade in. Love this place it also comes with good vibes. Highly recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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We have bought 3 vehicles from CarMax and each time has been amazing! Great customer service!

We have bought 3 vehicles from CarMax and each time has been amazing! Great customer service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very clean and organized lobby. No stress to customer, very helpful staff members. Fairly large selection of vehicles.

Very clean and organized lobby. No stress to customer, very helpful staff members. Fairly large selection of vehicles.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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