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Trevor is an amazing salesman my family has bought 3 vehicles from him. And I would reccomend him to anyone wanting to buy a car
Marketing Director & BDC Manager
They offer no discussion in the price, regardless of the shape that the vehicle is in. I saw a couple of things that needed quick replacing on a used car,... and offered a price accordingly. The response: “it doesn’t work that way anymore.” We were shown the door - no discussion, no feedback...
I bought a vehicle at Shea Automotive and I must say that they gave me the feeling that they cared about my experience more than my money. They gave me... a fair price and made sure that I was making the best decision for myself. My salesmen, Ben, and the sales manager, Dave Wenzel, were very good about helping me get to and stay in my payment range. They were very helpful and I hope to only deal with them in the future
The used car sales has some super shady business practices. I would not recommend them to anybody. Definitely a clear haggling dealership. There are plenty... of other good (and ’slightly more’ honest) dealerships in the area, so absolutely no reason to visit Shea..
I HAVE TAKEN MY CAR TO SEVERAL DEALERSHIPS WITH NO RESOLVE. I TOOK IT IN TO SHEA AND WAS MET BY HOWARD. HE WAS FRIENDLY AND KNOWLEDGABLE. HE TOOK HIS TIME... EXPLAINING EVERYTHING TO ME AND MY CAR RECEIVED THE NEEDED REPAIRS! HOWARD KNOWS HIS STUFF!
They gave us a quote the day prior on changing a fuel filter and then charged us $75 more to change it, took over an hour, and didn't really know what... they were doing. For a simple oil change they are fine and nice enough, but for any real work we would not recommend.
I purchased the tire protection on my vehicle. I went in because I hit a pot hole, what do you know? It's not covered. Why do I pay $2000 for this protection?... Is it a scam? I pray not because I will blast this all over social media. Quit being cheap and cover it.
That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Best, Patsy Lou Buick GMC Team
The service team at Patsy Lou is awesome. Any time I need work done on my vehicle, they are fair and efficient. The pricing and work is explained to... me in detail, and the quality is great. Thank you!
Nicole, we appreciate your kind words about the entire service team. Thank you for continually choosing Patsy Lou Buick GMC for your vehicle needs. B...est, Patsy Lou Buick GMC Team
Had a great experience buying my new car. Could not believe the lease payment we got on our new Buick Enclave, so happy will go back when my lease is... up.
Congratulations on your new Buick Enclave, Wendy! Thank you for taking the time to write us a great review. We are thrilled to hear that you had such ...a great leasing experience with us. Please let us know if we can help you with anything else automotive-related. Best, Patsy Lou Buick GMC Team
Absolutely stellar conduct at Patsy Lou's, far superior to other car dealers. Having driven an hour to test a pre-owned Buick, it was surprising to learn... how authentic and supportive the salesperson was (Larry Seay). Prior experiences elsewhere had brought bad impressions of car sales in general, so discovering how the entire process at Patsy Lou's was pressure free and resulted in an excellent value meant they will be my "go to" dealer. Even the finance person (Big Al) did not try and sell any of those "extra warranties" but I did learn they are available if requested. Amazing... every other dealer has pushed hard on those. My thanks to Patsy Lou and her management team for creating such a positive environment. It is well worth the time investment to go and visit Larry Seay if a vehicle purchase is being considered.
Thank you for taking the time to write about your experience with us, Dean! At Patsy Lou Buick GMC, we work very hard to provide each of our customers... with a personalized and hassle-free experience. We are happy Larry was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, The Patsy Lou Buick GMC Team