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Shea Buick GMC

(147 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (810) 275-1348 (810) 275-1348
Used (810) 407-5814 (810) 407-5814
Service (810) 275-1428 (810) 275-1428

Reviews

(147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone was kind.

Everyone was kind. Service was done in a timely matter. Definitely recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

From the moment I entered the dealership, I knew I was

From the moment I entered the dealership, I knew I was going to purchase a vehicle before leaving. The entire staff was kind and interactive as I worked with my salesperson, Michael Banks, to look at, test drive, and negotiate different vehicles that I was interested in. Michael and his assistant, Monique, were both knowledgeable and honest about the different vehicles that I looked at and made my decision very easy. At the end of the day, I walked out of the dealership with a new vehicle and a happy man.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Even though we didn’t buy from Shea ….

Even though we didn’t buy from Shea ….Aaron was great to work with nice guy, absolutely no arm twisting.. thanks for having some good people at your place .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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My experience with the company is always professional,

My experience with the company is always professional, polite, consistent, and concerned about the needs of the customers. Howard does an amazing job in assisting with problem solving in order to get the best results for the service provided. By initially going above and beyond the call of duty for not just me but all of his clients / anyone who may need help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Chari! We're thrilled to hear about your positive experiences with Shea Buick GMC, especially with Howard. It's great to know that our team's professionalism and dedication to customer needs consistently shines through. We appreciate your kind words and look forward to assisting you again in the future! Best, The Shea Buick GMC Team

Howard Shelton in the service department is a pleasure to

Howard Shelton in the service department is a pleasure to work with. He is very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Explained the problem, gave me a cost and time, and

Explained the problem, gave me a cost and time, and followed through. It was done just as promised and the staff was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent group of people who know what they are doing!

Excellent group of people who know what they are doing! They kept me informed and always had a smile. Terrific group of people!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They repaired a radio for me it works great good job the

They repaired a radio for me it works great good job the staff was great also gave me a little discount at that too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Received great customer service and care.

Received great customer service and care. Everyone was friendly and helpful. Only negative is that my recall service was not completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I can’t say enough about the Shea Team from there car

I can’t say enough about the Shea Team from there car salesmen to there finance department, they honor in doing there very best to get you in what you’re looking for. I dealt with Nate Brown personally and he was excellent, very professional, and easy to work with! Get an appointment with him you won’t regret it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Shea Buick GMC and especially Nate. We're thrilled to hear that you found him to be professional and easy to work with. We’re here to help you find exactly what you’re looking for, and we look forward to seeing you again soon! Best, The Shea Buick GMC Team