Volvo Cars Westport

Excellent 60,000 service appointment for my 2011 XC 60. Stephen Kowalcyk is an excellent advisor. He explained everything in detail. My Volvo was checked out bumper to bumper.

Hello All, This is a review that I should have written a while ago and it concerns Jorge Calvo. I have 3 Volvo wagons: two 1996 850s and 1999 XC. From time to time, I have to stop the service desk to arrange for “dealer only” service items on my cars. On those occasions, by design or luck I seem to always wind up with Jorge Calvo. I confess, I may have a secret bias. I say that, because every time I have dealt with Jorge, he has been very pleasant and thorough. I’m sure all the service writers at Volvo of Westport are good, but I have to say when Jorge says he will make sure something is done, it will get done. If he doesn’t know the answer to your question, he will get back to you quickly with the answer. Recently, I had to get a duplicate key made for my ’99 XC because my oldest daughter had just gotten her license. I mentioned that I had three daughters. When I went to pick up the key, he presented me with 3 Volvo of Westport key fobs. He said: “Your daughters may fight over who drives the ’99 XC, but at least they won’t have to fight over key fobs.” I thought that was a thoughtful gesture and nice touch. Like I said, based upon that positive experience and others I always make a point to say “Hello” to Jorge on my way to the Parts Dept. I hope this is helpful to others. Hugh J. Donnelly, Esq.

Great product, competitive pricing, great sales experience and attentive service. I believe my summary covers all the bases. Excellent in all respects from sales to service.

I want to start off by saying I did not buy my car from this dealership. But the next Volvo my family purchases will be from Volvo of Westport. The service department went to bat for me when my car was out of warranty. With the help of Erric and the service manager they were able to get my all wheel drive part covered for me. This was almost a $1,500 part. I did have to cover the labor,which was helped out with an online coupon Erric had offered me.Thank you again for your great service. Rberg

I have been a customer of Volvo of Westport for more than 12 years and have been consistently impressed with their service department. Every issue is addressed promptly and with a smile. Special thanks to Jorge Calvo who is always there to lend a hand - even for the smallest request.

I've utilized this dealership for several years now. I've always felt appreciated and received personal care. Greats vehicle and customer service. My vehicle has always been fixed right the first time with no hassle.

Through the years, and before I had the luxury of owning a Volvo, I often dreaded going to the service department to talk shop. It had gotten to the point where I had to make sure I had a male come with me so that I could be taken seriously. Then I bought through Volvo of Westport and met Jorge Calvo. He's always treated me with respect and professionalism. He's since moved up to Asst. Manager, and I can see why! Anyone that wants to be taken seriously and treated right go see Jorge.

Jorge Calvo stands out from the rest because he is personable, knowledgable, shoots for perfection in anything he does!!! I wouldnt let anyone else service my car because he knows more and sees to it that he looks everything over like a fine tooth comb. My car appears like it is new when it leaves. It is cleaned inside and out and washed and it shines. The car drives like a dream. I love the way you are treated. Pure excellence only from Volvo..... Excellence only from Jorge Calvo. Highly recommend him and Volvo.

Having just recently purchased a used Volvo s60 for my daughter to use in college, I called service to ask about checking the car out, I was told by Erric in service that there was a special on a timing belt service if it was needed, (and it was) and that I would not have to pay for the check out if i did any of the recommendations they found, and I could have a loaner to use while the work was done! Luckily the car was safe, well taken care of and didn't need much except the timing belt and a few bulbs. I will not hesitate to call Volvo Westport if there is anything else my daughter needs fixed on her car.

I recently visited Volvo of Westport to service my XC60. I love my car and I am extremely happy with how my service went. Its usually so much of a hassle to take time off or adjust my schedule to service my vehicle, but not here. Erric had a loaner waiting for me to use while my Volvo was in for service, my car was washed & even finished before the end of the day! Your dealership always makes it easy for me to keep going on with my daily life AND get my car serviced! A truly outstanding dealership. Thanks!