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Wesley Chapel Nissan

(1,831 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (813) 640-3284 (813) 640-3284
Used (833) 918-6096 (833) 918-6096
Service (813) 640-3251 (813) 640-3251

Reviews

(1,831 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wesley Chapel Nissan from DealerRater.

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Mariane, my sales consultant, went above and beyond her

Mariane, my sales consultant, went above and beyond her work title. She responded expeditiously to my many questions, and made my purchasing experience bearable. Thank you for being professional, and knowledgeable about the Rogue you sold to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear our team member Mariane went the extra mile to make sure you drove away satisfied! Thank you for the wonderful review!

Deal made, deposit taken, delivery scheduled and accepted

Deal made, deposit taken, delivery scheduled and accepted by both parties, to then be slapped in the face by selling the car to someone else and not providing refund for over six hours. Only after repeated phone calls, evasion tactics of cowardice and final demand from us did they process our refund. They are unethical and should not be trusted. Buyers run!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience!

Great experience! Jeny was great, fast responses, courteous, and very knowledgeable! Started process of buying a car over the phone. The car was delivered the next day to my home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The Best Sales Consultant

Mariane Boza, went above and beyond in helping. Each time I had a question, she tried very hard to get the answers needed, and always returned my calls quickly. She had a way of making me feel valued and my questions were not a bother to her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I recommend anyone to request for Jeny Hoyos for a great

I recommend anyone to request for Jeny Hoyos for a great experience at Wesley Chapel Nissan Dealership. Her custumer service was phenomenal! Anything I had a question on she would always have an answer too. You can tell she really cares and wants the best for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jeny is very helpful, she goes above and beyond the

Jeny is very helpful, she goes above and beyond the average salesmen. She made the whole process easy and made me comfortable. If you got to Wesley Chapel Nissan ask for Jeny!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Buying a car can be scary and overwhelming.

Buying a car can be scary and overwhelming..but with the right person it can make a world of a difference, for me that person was Jeny Hoyos. I had a great experience with her. She's very professional. She went above and beyond every step of the way and made everything very convenient for me. I never felt pressured by her. She listened to my wants and needs, she was very accommodating.Excellent customer service. A huge bonus is she's fluent in Spanish. I highly recommend her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This place will do everything possible to get you in a

This place will do everything possible to get you in a car you deserve.Jeny was fabulous. Got a great deal and a payment I could afford. She did everything possible. She made it look easy.The car is beautiful and runs wonderfully. I am extremely happy with Wesley chapel Nissan. I am looking forward to a long relationship with Wesley chapel Nissan. You won't regret having them assist you in a new vehicle for yourself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jeny went above and beyond to make the car buying

Jeny went above and beyond to make the car buying experience smooth and pleasant.she was very professional, knowledgeable, friendly and fun. Thank you so much Jeny and Wesley chapel Nissan. I will recommend to all my family an friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fadi was my sales guy and he was awesome!

Fadi was my sales guy and he was awesome! He got me the terms and price that I was looking for and was very friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.