Reviews
Easy to make an appointment.
Easy to make an appointment. Took less than an hour from drop off to completion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Best experience ever.
Best experience ever. They will go above and beyond to fulfill your needs and request with prompt service and high expectations. Their customer service is par none!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The best service for all your vehicle needs in the area
The best service for all your vehicle needs in the area by far the most comforting !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The people in service were great.
The people in service were great. Very courteous and informative. The dealership as a whole is very nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sherry had me in and out quickly for my first service.
Sherry had me in and out quickly for my first service. Very friendly. Scheduling was easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marisol was treat help with the car process!
Marisol was treat help with the car process! They were very kind and flexible with the cars financing and delivery!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Used technology to tell I needed an alignment.
Used technology to tell I needed an alignment. Was there at 7:30 am and was checked out at 10:30. It seemed like an inordinate amount of time needed to change oil and filter and alignment. Would like to appraised of why the long delay.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service is always exceptional with Sherry.
Service is always exceptional with Sherry. Work is done quickly and communication is great. Thanks for a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
GOOD SERVICE.
GOOD SERVICE. THE NEW PLACE IS VERY NICE AND CLEAN. THANKS FOR THE GOOD EXPERIENCE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Disappointed in their click bait tactics
Same as one of the other recent negative reviews. Went in this weekend to check out a used vehicle. They tacked on an additional “convenience care package” that is not optional. Advertised the low price online for the vehicle but the care package added about 3k and that wasn’t even including ttl costs. CLICK BAIT TACTICS to bring you in. Was told the fee was mentioned online but looked at listing on their site and nowhere does it say anything about the care package or that it’s required. Finance dept boasted their prices were so low that their only real competition wasnt the other local dealers, it was the dealers in DFW. Honestly don’t know how a $3000 required “add on” is much of a deal. I was willing to make a deal but they would not budge on that care package (which besides cosmetics coverage only had a 6 month power train warranty). Anyways, went to their “competition” and bought a vehicle. Paid less for the vehicle and got a great deal + a steal of a 24 month warranty. The only good experience at Shottenkirk Toyota was the friendly people welcoming you in when you arrived and the drive to Weatherford.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
