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Gregory Mitsubishi

(45 reviews)
Visit Gregory Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–4:00pm
Tuesday 9:00am–7:00pm 8:00am–4:00pm
Wednesday 9:00am–7:00pm 8:00am–4:00pm
Thursday 9:00am–7:00pm 8:00am–4:00pm
Friday 9:00am–6:00pm 8:00am–4:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (866) 280-6408 (866) 280-6408
Used (866) 280-6515 (866) 280-6515
Service (877) 567-6377 (877) 567-6377

Inventory

See all 59 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2024.
Gregory Mitsubishi is the Home of Mitsubishi drivers throughout Lake Villa Elgin Kenosha Waukegan and Schaumburg.

At Gregory Mitsubishi we've dedicated ourselves to serving the automotive needs of Mitsubishi drivers around Lake Villa. We always go the extra mile to assure that you enjoy a great deal on your next car and that it remains safely on our roads for many years to come. Of course we make sure to provide legendary customer service with a smile to each driver that sets foot in our showroom!
Thank you for making us one of the top Mitsubishi dealerships in Illinois!!

Service center

Phone number (877) 567-6377

Service hours

Monday
8:00am–4:00pm
Tuesday
8:00am–4:00pm
Wednesday
8:00am–4:00pm
Thursday
8:00am–4:00pm
Friday
8:00am–4:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(45 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Small dealership, but really takes care of customers

Small dealership, but really takes care of customers Chris and Kaiden Really Great, no hustle or lies. We will be happy to buy the next car from them too.

Small dealership, but really takes care of customers

Small dealership, but really takes care of customers Chris and Kaiden Really Great, no hustle or lies. We will be happy to buy the next car from them too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind review and your business Tony!

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Bought a used Hyundai Sonata.

Bought a used Hyundai Sonata. Chris and Zach were great to work with, very accommodating. Had a problem with the radio and they replaced it with a new one. Even delivered the car to my home when the radio was done. A good experience!

Bought a used Hyundai Sonata.

Bought a used Hyundai Sonata. Chris and Zach were great to work with, very accommodating. Had a problem with the radio and they replaced it with a new one. Even delivered the car to my home when the radio was done. A good experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Ralph!

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The staff are very kind people and were helpful in the

The staff are very kind people and were helpful in the purchasing process. Definitely recommend more people to buy from them. - John Ardon

The staff are very kind people and were helpful in the

The staff are very kind people and were helpful in the purchasing process. Definitely recommend more people to buy from them. - John Ardon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you John!

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Highly recommend for a pleasant buying experience.

Highly recommend for a pleasant buying experience. Zack and Chris were great! Appreciated the efficiency.

Highly recommend for a pleasant buying experience.

Highly recommend for a pleasant buying experience. Zack and Chris were great! Appreciated the efficiency.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank Susan!

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I had a wonderful day purchasing a vehicle.

I had a wonderful day purchasing a vehicle. This was so enjoyable. I was very satisfied. The car was cleaned and the gas was filled. My sales person did a great job working with me to purchase this vehicle and I would like to say thank you too. Kayden my salesman really did a great job. Thank you.

I had a wonderful day purchasing a vehicle.

I had a wonderful day purchasing a vehicle. This was so enjoyable. I was very satisfied. The car was cleaned and the gas was filled. My sales person did a great job working with me to purchase this vehicle and I would like to say thank you too. Kayden my salesman really did a great job. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business and kind words Bill! Chris Mason - GM - Gregory Mitsubishi

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Mark the service manager is the greatest.

Mark the service manager is the greatest. Is very helpful and accommodating. Would bring my car to him anytime

Mark the service manager is the greatest.

Mark the service manager is the greatest. Is very helpful and accommodating. Would bring my car to him anytime

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your business and kind words Jerry! Chris Mason - GM - Gregory Mitsubishi

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This is a great place!

This is a great place! Dylan (Salesman) and Chris Mason (Manager) were a pleasure to work with. They are not your standard dealership because they don't play games with the prices nor are they trying to con or scam you. There is no pressure to buy a car and instead they are willing to help you and talk through your situation and desires and needs. We ended up trading in our current vehicle and buying another one because of our growing family. We visited one time, viewed the vehicle and then went home for a couple days to think it over. We visited another dealership and they were nothing like this place! When we went back the second time and looked at the car again, they suggested we go home and think about the purchase before completing it. Again, there was NO pressure to buy there and then. They have a small staff which allows them to respond to you well and make you feel like you are important. You are not just another "buyer" with them, they actually care about you and want to help you. They price their cars well and try to make a fair profit on them and aren't up for a game of negotiating. They want to sell you a solid car for a good price and that's it. Again, we highly recommend them and appreciate them. Dylan was also very patient and stayed an extra 30 minutes one night when we arrived late. They never rushed us out and were friendly.

This is a great place!

This is a great place! Dylan (Salesman) and Chris Mason (Manager) were a pleasure to work with. They are not your standard dealership because they don't play games with the prices nor are they trying to con or scam you. There is no pressure to buy a car and instead they are willing to help you and talk through your situation and desires and needs. We ended up trading in our current vehicle and buying another one because of our growing family. We visited one time, viewed the vehicle and then went home for a couple days to think it over. We visited another dealership and they were nothing like this place! When we went back the second time and looked at the car again, they suggested we go home and think about the purchase before completing it. Again, there was NO pressure to buy there and then. They have a small staff which allows them to respond to you well and make you feel like you are important. You are not just another "buyer" with them, they actually care about you and want to help you. They price their cars well and try to make a fair profit on them and aren't up for a game of negotiating. They want to sell you a solid car for a good price and that's it. Again, we highly recommend them and appreciate them. Dylan was also very patient and stayed an extra 30 minutes one night when we arrived late. They never rushed us out and were friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you and your wife for the kind words and business Daniel! Chris Mason

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The entire experience was extremely stress free.

The entire experience was extremely stress free. Unable to find a vehicle my wife wanted locally, our enlarged search brought us to Gregory Mitsubishi. Since the 2023 Rogue Platinum had been hard to find, I called Daniel up on a Monday morning, he called me back quickly and assured me that this could all be done successfully over the phone. I told him that my wife would need to be picked up from the rental car company the following Monday morning, and of course, “no problem” was his answer. Once they got in touch with my financing company, received the funds and necessary signings, Daniel made sure and followed up on all the details he had committed to from earlier. Daniel, and the entire team, are truly 5 ⭐️ from my experience!

The entire experience was extremely stress free.

The entire experience was extremely stress free. Unable to find a vehicle my wife wanted locally, our enlarged search brought us to Gregory Mitsubishi. Since the 2023 Rogue Platinum had been hard to find, I called Daniel up on a Monday morning, he called me back quickly and assured me that this could all be done successfully over the phone. I told him that my wife would need to be picked up from the rental car company the following Monday morning, and of course, “no problem” was his answer. Once they got in touch with my financing company, received the funds and necessary signings, Daniel made sure and followed up on all the details he had committed to from earlier. Daniel, and the entire team, are truly 5 ⭐️ from my experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you and your wife David! Chris Mason

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I bought a used car from this dealer and had a great

I bought a used car from this dealer and had a great experience with Zach as my salesman. He was honest throughout the process and open about their pricing model being a best price dealer. Chris the manager was very kind and understanding of my doubts having been at multiple different dealers before. He showed me I was getting the best deal possible and put me at ease. Overall a excellent car buying experience.

I bought a used car from this dealer and had a great

I bought a used car from this dealer and had a great experience with Zach as my salesman. He was honest throughout the process and open about their pricing model being a best price dealer. Chris the manager was very kind and understanding of my doubts having been at multiple different dealers before. He showed me I was getting the best deal possible and put me at ease. Overall a excellent car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business and kind words Jack! Chris Mason - GM - Gregory Mitsubishi

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Chris Mason and his staff treated me respectfully, and

Chris Mason and his staff treated me respectfully, and gave me a fair deal on my new Outlander. I would highly recommend Gregory Mitsubishi.

Chris Mason and his staff treated me respectfully, and

Chris Mason and his staff treated me respectfully, and gave me a fair deal on my new Outlander. I would highly recommend Gregory Mitsubishi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and kind words Jackie! Chris Mason - GM - Gregory Mitsubishi

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See all 45 reviews