Skip to main content

Gregory Mitsubishi

(56 reviews)
Visit Gregory Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–4:00pm
Tuesday 9:00am–7:00pm 8:00am–4:00pm
Wednesday 9:00am–7:00pm 8:00am–4:00pm
Thursday 9:00am–7:00pm 8:00am–4:00pm
Friday 9:00am–6:00pm 8:00am–4:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (866) 280-6408 (866) 280-6408
Used (866) 280-6515 (866) 280-6515
Service (877) 567-6377 (877) 567-6377

Inventory

See all 60 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2024.
Gregory Mitsubishi is the Home of Mitsubishi drivers throughout Lake Villa Elgin Kenosha Waukegan and Schaumburg.

At Gregory Mitsubishi we've dedicated ourselves to serving the automotive needs of Mitsubishi drivers around Lake Villa. We always go the extra mile to assure that you enjoy a great deal on your next car and that it remains safely on our roads for many years to come. Of course we make sure to provide legendary customer service with a smile to each driver that sets foot in our showroom!
Thank you for making us one of the top Mitsubishi dealerships in Illinois!!

Service center

Phone number (877) 567-6377

Service hours

Monday
8:00am–4:00pm
Tuesday
8:00am–4:00pm
Wednesday
8:00am–4:00pm
Thursday
8:00am–4:00pm
Friday
8:00am–4:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

After 45 years of buying cars for business and personal use with many different car dealerships in many states, Gregory Mitsubishi shattered all past experiences by their unparalled super service that had to nearly negate any measureable margin in selling me their 2008 Cadllac SRX. The engine light ws on and the code was interpreted that a timing chain replacement was needed, which they did without hesitation. Mark (their service manger) was top knotch. Their sales team could not have been more accomadating to make a deal that suited my finances. They made the car an absolute Gem!

After 45 years of buying cars for business and personal use with many different car dealerships in many states, Gregory Mitsubishi shattered all past experiences by their unparalled super service that had to nearly negate any measureable margin in selling me their 2008 Cadllac SRX. The engine light ws on and the code was interpreted that a timing chain replacement was needed, which they did without hesitation. Mark (their service manger) was top knotch. Their sales team could not have been more accomadating to make a deal that suited my finances. They made the car an absolute Gem!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Super people!

Show full review

Upfront pricing no xx this dealership is the best went out of their way to find me the vehicle that I wanted and dealer traded for it the next day everybody could have been better

Upfront pricing no xx this dealership is the best went out of their way to find me the vehicle that I wanted and dealer traded for it the next day everybody could have been better

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Mark and Herman did a great job in the service department. Mike the GM is always professional knowledgeable responsive. This is a great dealership very clean very easy to work with I send my family and friends to Gregory Automotive for all car purchases

Mark and Herman did a great job in the service department. Mike the GM is always professional knowledgeable responsive. This is a great dealership very clean very easy to work with I send my family and friends to Gregory Automotive for all car purchases

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much!

Show full review

Great place to buy and have your car serviced. Great communication and the people are great

Great place to buy and have your car serviced. Great communication and the people are great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review Mike!

Show full review

Mark the service manager was patient, kind and very professional. Recommend service here! Thank you!

Mark the service manager was patient, kind and very professional. Recommend service here! Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your kind words, we're thrilled to hear that you had a positive experience with Mark as your service manager! We strive to provide exceptional and professional service to all of our customers. Thank you for recommending our service, we truly appreciate it. See you again soon!

Show full review

Made online appointment. Was given feedback right away. Appointment was on time. Friendly check in. Given text updates and phone call when completed. Recall was completed with regular maintenance. Vehicle looked great when picked up!

Made online appointment. Was given feedback right away. Appointment was on time. Friendly check in. Given text updates and phone call when completed. Recall was completed with regular maintenance. Vehicle looked great when picked up!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you KT! We appreciate your business and kind words.

Show full review

Great experience. Very friendly and transparent about pricing! They did not make me sit and watch videos about acid rain and trying to get me to buy tons of unneeded extras.

Great experience. Very friendly and transparent about pricing! They did not make me sit and watch videos about acid rain and trying to get me to buy tons of unneeded extras.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Kerrie!

Show full review

Great place with great staff. I would like to recommend for purchasing and for services too.

Great place with great staff. I would like to recommend for purchasing and for services too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Billy!

Show full review

Chris and Kaiden made buying the cars so easy. It was a pleasure doing business with Gregory Mitusibishi.

Chris and Kaiden made buying the cars so easy. It was a pleasure doing business with Gregory Mitusibishi.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Marilyn! It was a pleasure working with you.

Show full review

In past experiences buy a car was usually not a pleasant experience. Buying a car at Gregory Mitsubishi was totally different. Chris and Kaiden were really great to work with no pressure , no hustle or lies. The price of the car was the lowest within a hundred mile radius and I wholeheartedly recommend this dealership to anyone in search of a new or used vehicle!

In past experiences buy a car was usually not a pleasant experience. Buying a car at Gregory Mitsubishi was totally different. Chris and Kaiden were really great to work with no pressure , no hustle or lies. The price of the car was the lowest within a hundred mile radius and I wholeheartedly recommend this dealership to anyone in search of a new or used vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Bill! FYI that pad should be arriving to you on Monday.

Show full review
See all 56 reviews

Related searches near you