Skip to main content

Ettleson Buick GMC

(1,546 reviews)
Visit Ettleson Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 3 awards
2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (708) 384-6005 (708) 384-6005
Used (708) 223-7074 (708) 223-7074
Service (708) 223-7441 (708) 223-7441

Reviews

(1,546 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ettleson Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience

My oil change was done quick very happy with the service.the dealership looked clean and everyone was very helpful.very happy with their service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

great service!

As always great customer service and service on my Escalade the recall was fixed the first time and in a timely manner. Made a appointment plus loaner was ready as always thanks Don!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We pride ourselves in offering quality service in a timely manner. We appreciate your feedback and look forward to servicing you in the future.

Oil change.

Great salesperson. Good experience with service. Fair price. Professional and honest. Sales person bought us a pizza while the car was detailed - it had been a demo. Electronics explanation was good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re glad you found our staff to be so honest and professional. We are here to support you through your purchase every time. Have a great day!

Service visit

Great job as always guys..I will always come here for service. Last 6 years. Friendly, knowledgeable staff. I constantly recommend this dealer and service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear that our service department always provides you with a great experience. We look forward to your next visit. Take care!

Service

Great service as always. It was a good experience and as usual the hospitality and staff were as good as I’ve experienced anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, it’s great to hear that we are always able to provide you with great service. We sincerely value your business and look forward to your next visit!

Happy At Ettleson

The staff at Ettleson Cadillac is exceptional with every detail of the vehicle purchase. From sales to finance to delivery, all the boxes were checked

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to see that you received exceptional service during your purchase. We pride ourselves in great customer service and will continue to provide you with a stellar experience.

Great experience

From beginning to end , the buying experience was not stressful. Michael in sales was low key and very helpful. Helped in the decision making process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Air conditioner works!

Glad Randy found the O ring problem. Hopefully when I bring the car back for the black light test it will prove job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are happy to hear that you had such a positive experience with Randy. We look forward to your next visit! Take care!

8:15 appointment

LOVE the service department, if it weren’t for Randi and Pete, I wouldn’t be there . They make Ettelson what it is. Will only recommend Ettelson if they are there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our team to be so supportive during your experience here. We are always willing to go the extra-mile! If you're ever in need of more help, please let us know!

Excellent knowledgeable service

Randy Cronin my service advisor has always been courteous, helpful and knowledgeable regarding my vehicle. Oil change and inspection were performed in a timely manner. Waiting area is clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We're glad everything was completed quickly and to your satisfaction! Your feedback is appreciated! Please come see us for any future needs.