Audi Melbourne

1.0 out of 5 1.0

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Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

1.0 out of 5 1.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 12, 2019

    Just had my 1st and last experience at Audi’s new Melbourne facility for an oil change on my S7. I was originally quoted $160-180. The bill turned out... to be $292. This compares to $118 which I previously paid several times at another Audi dealer for the same car. The big difference was labor. Melbourne charged 5X more for labor ($160 vs. $35). It took them 2 hrs … FOR AN OIL CHANGE! Obviously, they are in the business to take their time and charge us big time for it. To top it off, when they brought the car around it supposedly would include a wash. It showed up wet and dirty. I love my Audi car and am looking at buying another. But not now. Not from Melbourne Audi. This is a rip off scam shop that needs to be investigated.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    7 people out of 7 found this review helpful. Did you?