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Reviews

(151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Chevrolet of Smithville from DealerRater.

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Everybody is so helpful and nice and willing to help.

Everybody is so helpful and nice and willing to help. They were able to get my vehicle’s service completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership.

Great dealership. Everyone was very friendly and helpful. The entire business was spotless inside and out. I will be back for my next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Carley Ramsey is the best!

Carley Ramsey is the best!!!!! She is always on top of everything! I would highly recommend going through her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

When we bought our Tahoe they detailed it with a chemical

When we bought our Tahoe they detailed it with a chemical cleaner and it etched 4 of the windows, took my 2500 hd up to have a stabilatrack light read and they come back with everything but what caused the light to come on, didn't even read it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Very unprofessional, service that was requested, declined to do it. Estiments for fluid changes were plentiful , request for replacement of new parts . Other GM dealers had narrowed it down to the stabilatrack but light would go out before I could get it to them, so that's how Victory came in the picture, TO READ THE STABILATRACK LIGHT, which they did not do

Wow, you charge $586 for $100 part you guys should have

Wow, you charge $586 for $100 part you guys should have ski mask on how much do you charge per hour?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic customer service that kept me updated each step

Fantastic customer service that kept me updated each step of the way. They have my business for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prompt courteous service.

Prompt courteous service..Thorough assessment of my vehicle’s needs. Friendly staff with movie star looks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was greatGot in and got out in less than an hour.

Service was greatGot in and got out in less than an hour.That's amazingThanks for the fast and speedy service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome to work with and went above and beyond.

Awesome to work with and went above and beyond. I’ll recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We always receive the best service.

We always receive the best service. The employees are friendly and courteous. We always have the best experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.