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Heritage Chrysler Dodge Jeep RAM Harrisburg

(1,723 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–5:00pm 7:30am–7:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 407-4212 (877) 407-4212
Used (877) 293-5677 (877) 293-5677
Service (855) 847-2376 (855) 847-2376

Reviews

(1,723 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Chrysler Dodge Jeep RAM Harrisburg from DealerRater.

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They did not even deal with me they pushed me away I

They did not even deal with me they pushed me away I would never buy a vehicle from this dealership ever

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great location.

Great location. Wonderful people to work with. Quick and efficient service. Clean and well maintained facilities.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

This was a complicated and stressful situation of my

This was a complicated and stressful situation of my current car breaking down requiring the purchase of a new car. The dealership helped coordinate everything from beginning to end. They were flexible and helpful in assisting me with coordination of taking care of my old car, dropping of my rental, transfering items from my old car to my new car, purchasing additional after-factory parts from the parts department, and having my new car delivered from a different Heritage dealership so that I could get the car I really wanted within our timeline and within our price range. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Sherri, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Harrisburg so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

This was my first time at this dealership.

This was my first time at this dealership. Great service! Nour was easy to deal with and made the transaction finish smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Jen, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Harrisburg so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Absolutely the best car buying process I've ever had and

Absolutely the best car buying process I've ever had and I was only there for 3 hours witch is unbelievable usually you at a dealer all day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Heritage is amazing and they take great care of their

Heritage is amazing and they take great care of their customers. They are wonderful to deal with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I have worked with Mr Pease for probably 20 years?

I have worked with Mr Pease for probably 20 years? Great deals, and even better, fantastic customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great service, excellent price.

Great service, excellent price. Mike Pease did a very thorough job of explaining everything to us along with Sean and Julian. This was our second Pacifica that we bought from them! Great car!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Harrisburg so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Mike is an awesome salesman and great dealership to work

Mike is an awesome salesman and great dealership to work with for all my purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Harrisburg so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Amazing!

Amazing! He goes ABOVE AND BEYOND so happy - highly recommend him to anyone who wants a great experience!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!