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1 Auto Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–6:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Such wonderful small business, I love the attention I was given and how patient the employees were. They made sure to detail the car to my expectation and made me so happy. Highly recommend this dealership.

Such wonderful small business, I love the attention I was given and how patient the employees were. They made sure to detail the car to my expectation and made me so happy. Highly recommend this dealership.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently purchased a 2005 Ford Expedition Limited with 130,000 miles on it for 6400 and change. The vehicle had a few minor dings on the outside but the inside was beautiful. We looked at the engine, spotless no oil leaks just a little age. I explained I live in Md and this vehicle will be used to carry equipment for my church as well as my family. I paid all but 1500 and promised to pay the rest in 4 weeks. We shook hands I had the keys and drove home. The next day I took it to a Md inspector and a half our later I was called and told there was a critical issue with the frame and it would need to be cut out. The car was unsafe to drive the front end was rusted to the point of breaking if hit wrong. I was irate. I called the dealership told them what the inspector said and then sent them the pictures. Prayed all the way to the dealership where I was meet with disbelief but they returned my money. I was told they would not sell this vehicle except at an auction but here we are it’s on your site with a car fax report that does not mention this damage which could cause someone and their families their lives.

I recently purchased a 2005 Ford Expedition Limited with 130,000 miles on it for 6400 and change. The vehicle had a few minor dings on the outside but the inside was beautiful. We looked at the engine, spotless no oil leaks just a little age. I explained I live in Md and this vehicle will be used to carry equipment for my church as well as my family. I paid all but 1500 and promised to pay the rest in 4 weeks. We shook hands I had the keys and drove home. The next day I took it to a Md inspector and a half our later I was called and told there was a critical issue with the frame and it would need to be cut out. The car was unsafe to drive the front end was rusted to the point of breaking if hit wrong. I was irate. I called the dealership told them what the inspector said and then sent them the pictures. Prayed all the way to the dealership where I was meet with disbelief but they returned my money. I was told they would not sell this vehicle except at an auction but here we are it’s on your site with a car fax report that does not mention this damage which could cause someone and their families their lives.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The customer service was outstanding. The Communication was clear and concise. The pricing was fair and below market. They promised to repair discrepancies on the vehicle and they did follow through. Overall, they put the big dealers to shame. They are awesome in every respect.

The customer service was outstanding. The Communication was clear and concise. The pricing was fair and below market. They promised to repair discrepancies on the vehicle and they did follow through. Overall, they put the big dealers to shame. They are awesome in every respect.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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