Fitzgerald Volkswagen Frederick

My wife and I purchased a minivan from Fitzgerald. They sold us the car at a fair price and all of the staff we interacted with were polite and professional. Rick, our sales representative was very helpful, and he made the process simple. We were offered an extended warranty but were not pressured when we declined.

He sold us the chevy trax. He is friendly knowledgeable and not pushy. I would highly recommend him

I do not recommend this dealership at all. The are shady at best and crooks at worst. They are not honest about the history of their preowned cars. I had a terrible sales experience there and now I am stuck with a supposedly “certified preowned” 2023 vehicle with a check engine light on ( came on 2 days after purchase). I live 100 miles away, so now I’m on my own to figure out. The service records showed a previous history of the check engine light being on-to which no action was taken. It was explained that it was from a dead battery from the car sitting on the lot. They didn’t even have the decency to help me find a Chevy dealership that can assist with the problem.

They made the buying process easy and stress free. Song was professional and friendly. They were accommodating to my schedule. Not sure of his name but the guy who demonstrated the car’s features was also very easy to work with.

they made this car buying experience easier than any I’ve ever had. I will never buy from anyone else again.

Everything was smooth from the start. The sales people I dealt with as well as the finance person were amazing. I will be going back when it's time for another vehicle

We talked to Wade about buying a new jetta, he was very nice and kind, not you average pushy salesman. we ended up not purchasing the car due to other reasons. Thanks again for your help Wade.

John Dutton & Jeff Wells did something I have never experienced in my entire life with any dealership , they made me feel like family, and that’s something i’m still thinking about as I write. My wife is looking to buy very soon and these gentlemen will be the first ones i call. You ask why because i feel we our family now. Thank you guys very much, you are an asset to Fitzgerald.

This was our 2nd purchase at Fitzgerald. Both buying experiences were easy and straightforward. Jeff, Ron, Mike and Wade were honest, friendly and showed sincere excitement for our new specialty vehicle. My husband and I will surely be repeat customers at Fitzgerald WV Frederick.

Fitzgerald VW in Frederick was one of the only dealerships willing to sell me my GTI for MSRP. They were also fine with me bringing outside financing and didn't force any unwanted add-ons during the sales process. Can't recommend this store enough. Overall a great experience.