Genesis Clearwater

Personally, I have no idea how Genesis of Clearwater has any business at all. They exhibit the absolute worst of the luxury business, as do most Genesis dealers. The CPO 2023 G80 Electrified that they posted on cars.com back on 19 Sept 2026 does not exist - their website reflects a single G80, and it’s a new model 2.5T. In completing their web form inquiry about the cars.com listed vehicle, I selected the drop down for email contact. Mere seconds later, their “AI Sales Assistant” sent me a text message. After my direct but polite reply, the “AI Sales Assistant was contrite, and promised that someone would reach out to me by email on 20 September 2026. Well, someone did. That apparently live human told me that a green CPO GV80 was a terrific choice, and what time would I like to come in to see it? A. That’s not the vehicle I was asking about B. I am on the OTHER side of the Gulf, and made that clear Three full business days later, the G80 Electrified is still not reflected on their website, nor on their adjacent Hyundai website, where ALL of their Genesis CPO vehicles are listed. Why a Genesis store would continue to interact with customers as though they were credit challenged hillbillies, as Kia and Hyundai stores have for years, is utterly beyond me. If you do decide to do business with this store, be sure to check the paperwork VERY carefully, communicate clearly, and be very, very skeptical. For myself, I wouldn’t fly to TPA, drive to Clearwater to pick up a FREE G80 Electrified from this store. You’ve been warned.

Very disappointed with my experience at Fitzgerald Genesis. My blinker stopped working, and despite having a 60,000-mile warranty, I was told the headlamp was not covered because they claimed there was a crack that was not visible to the naked eye. A week later, the headlamp had accumulated so much condensation that I was concerned it could cause further electrical problems. I brought the vehicle back to Fitzgerald, expecting them to address the issue, but I was told they would not remove the condensation and that there was nothing they could do. This has been extremely frustrating and disappointing, especially for a dealership representing Genesis. I expected better customer service and support from a dealership when I have a warranty. I’m all set with Fitzgerald Genesis. When it’s time for my next vehicle, I’ll be taking my business elsewhere.

Philip in sales was absolutely amazing and walking me through the buying process. It had been 20 years since I had purchased a new vehicle and he was very patient and kind and honest and helped me through the entire process and then days afterward checked on me a couple of times just to make sure everything was going very well. Highly recommend Philip and this dealership.