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2024 consumer dealer award
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2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(620) 708-4072 (620) 708-4072

Reviews

(495 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luxury & Imports Hutchinson from DealerRater.

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I have purchased alot of vehicles in my life and I truely...

I have purchased alot of vehicles in my life and I truely enjoyed the service and low pressure style at Luxury & Imports. Great deal and great people. I will be returning and I will promote your business to my friends and family. Thank you so much for my great ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The purchasing portion of the transaction with Cooper was...

The purchasing portion of the transaction with Cooper was great. However, follow but has not been. Cooper was supposed to get with us to take care of a couple of things and he has gone silent. Very disappointing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Started out by talking to Cooper in Leavenworth. He...

Started out by talking to Cooper in Leavenworth. He immediately had the car we ultimately purchased transferred to Junction City and closer to where we were visiting. Kara was the manager in JC and was extremely easy to work with and gave great customer service! We were impressed the way that 3 of your Luxury Import sites worked together!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience. Well worth the drive from Wichita, KS....

Great Experience. Well worth the drive from Wichita, KS. Small inventory but all of great quality. Lane was always extremely helpful. He answered my questions, returned my calls but never blew up my phone with needless calls.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast easy and very pleasant. No haggle experience....

Fast easy and very pleasant. No haggle experience. Willing to fix small imperfections to make the sale. Plus drove off the lot with a full tank of gas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I could not be happier with my buying experience. Lane...

I could not be happier with my buying experience. Lane found me a pickup I loved and John made the financing part easy and painless. This is the second vehicle we have bought from Lane and we'll be back again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience here! Molly was attentive but...

I had a great experience here! Molly was attentive but not pushy, and let me come to my own decision whether or not this car was the right fit for me. When I expressed my concern with a few chips in the windshield, she had no hesitation in telling me it would be replaced at no cost. I will certainly be recommending this dealership to anyone I hear in the market for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

everything was smooth and relatively painless the 2015...

everything was smooth and relatively painless the 2015 colorado is what id been looking for ! lane had everything basically ready for me to sign and go

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

John was great to work with on the purchase of the 2016...

John was great to work with on the purchase of the 2016 Subaru Outback. The dealership took care of the small repair details prior to picking up the vehicle. Great professional operation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lane has always been a great sales man and very helpful...

Lane has always been a great sales man and very helpful and honest. The best 👌 will be telling friends and family to check out luxury and Imports

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.