Reviews
My new Mustang ❤️
Troy did an excellent job! In and out in just over an hour with exactly what I wanted and more. He made the purchase process easy and Troy in finance was also excellent . Happy customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know Troy did an excellent job! Thank you for choosing Bob Hurley Ford, welcome to the Bob Hurley Auto Family!
Titanium experience
I worked with Ray Aprill today he was Amazing! He listened to all my many wants. He found a car that would be perfect for my lifestyle and that best fit me. He was there every step of the way. I had many questions and he was able to answer them all. I could not be any happier with my experience with Ray and the dealership as a whole. Thanks Ray!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Ashley! We are so happy we were able to find the perfect vehicle that was reliable for you to get to & from without making drastic payment difference & honored we could answer all your questions & concerns. We appreciate your repeat business. Good luck with school and drive safe!
Great experience
I can’t give enough praise to Casey for my sales experience at Bob Hurley. They will definitely be getting my business from now on. I would recommend Bob Hurley to anyone in the market for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy Casey was able to help you find the perfect vehicle for you! We are so excited that you received a world-class experience & thank you for choosing Bob Hurley Ford & welcome to the Bob Hurley Auto Family!
Thank you so much Ray for helping me find the perfect car!
Loved my experience with Bob Hurley Ford! A huge thank you to Ray Aprill for all of his help. He wasn’t too pushy and was very understanding that I wanted to look at several other cars that were at other dealerships. I would definitely recommend anyone who is looking for great service and a great car to go here. Again, thank you all so much for helping me with my 2017 Ford Fusion Sports Titanium. I love it!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Ms. Frost, for your business, and we are so happy that you received a world-class experience. We value our customers & understand everyone needs time to be able to make the right decision. We are happy we could assist you finding the perfect vehicle and welcome to the Bob Hurley Auto Family & Bob Hurley Ford!
It was a great experience
They were really Nice and helpful so I could pick the truck truck. They also got the price of the truck down to what I needed it to be. overall it was a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know Robert & Ray did a great job! We appreciate your business, and if you need anything, please don't hesitate to ask. Thank you for choosing Bob Hurley Ford & welcome to the Bob Hurley Auto Family!
Great dealership with no hassle.
I saw the car I was interested in online and I scheduled an appointment to come in for a test drive. My salesman Ray was a great help and I left with a deal I was happy with. I never felt pressured or rushed to sign anything I wasn't satisfied with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time out of your day to let us know your experience was enjoyable! We strive to make sure our customers are treated like family. Thank you for choosing Bob Hurley Ford.
Review
My only complaint: Absolutely NO ONE acknowledged us after we walked in the door. After about 7 minutes or so, I finally had to ask the receptionist for help. I did let her know I was irritated. I must add that we thought our financial person was a little bit pushy. He would not take "no" for an answer on extras. I realize that is his job, but after several of his "warnings" of what "might happen", irritation was starting to set in again. As for Troy, our salesman, he was a perfect match for us. He listened, he learned, and he answered all our questions and concerns. He was not pushy and very friendly. In fact, I had stated, after we had purchased the car, and he was showing us all the workings, I had mentioned I didn't like the horn honking all the time. After several minutes of showing us all the apps, etc, he remembered what I had said about the "honking" and made sure that could/could not be changed. Very impressive. Troy has also answered all post purchase questions we have had. You have a winner in Troy! We do give a five star rating because we feel (irritation aside) your dealership deserves it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are sincerely sorry that we didn't greet you when you walked in. Thank you for giving us the opportunity to correct our mistake & making the experience enjoyable. We love having Troy on our team & thank you for letting us know he did a great job. Thank you for your business & welcome to the Bob Hurley Auto Family!
As easy and as quick as grocery shopping
Cole(sales), Justin(manager) and Troy(finance) made this the easiest and quickest automotive transaction that my wife and I have ever had. A total of 3 minutes on the phone(2 calls), and only 1 hour and 21 minutes at the dealership and we were headed back to BA in our new truck!! Wow! I think that's a new record. A big thank you to the whole Bob Hurley Team for being so organized, respectful of our time and just nice people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We know that your time is valuable and we strive to make sure every customer receives a world-class experience. We are so honored that we were able to provide that. Welcome to the Bob Hurley Auto Family!
sales associate
Bryan Roberts was very helpful in showing choices of cars and planning time so that my family could also look at these options. I appreciated his knowledge and assistance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5-star review! Thank you for choosing Bob Hurley Ford
5th new car from Bob Hurley Ford
This is our 5th new car purchase from Bob Hurley Ford in the past 10 years, and our second time to work with Donna Lolato on a purchase. Ask for Donna, and she'll help you get the best deal possible and is helpful for any after sale follow-up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your repeat business over the past ten years! We are so happy that your experience has been a world class one. We value our customer and thank you for your continued support
