Autobahn Volkswagen Fort Worth

I received an e-mail in reference to "new 2015 TDI's". It seemed too good to be true but it wasn't. We just purchased our second TDI with the help of Mike, Adam and Paul.

Had the first service for my Passat. The only concern I have is that I bought a service plan that does not include tire rotation. The service staff was very professional and let me know that the tire rotation service was not included and asked before providing the service. Great job. I am very satisfied,

I was told the time frame on the replacement of a recall item would take 2 hours and that time frame held true. It was done in the time frame i was given. Thanks for keeping your word.

My battery died at home, and I had to get a jump in the morning to get it started. I called Jesus De La Rosa and told him my problem and he said he'd be waiting for me when I got to the dealership. HE LITERALLY WAS!! With a smile on his face! He told me they would take care of the battery and for me not to worry. Being almost 5 months pregnant I was extremely stressed, but he made everything so easy and even had prices for me when I arrived, so I knew what to expect. Everything went exactly as he said it would and the price never changed. I was out of there in no time and made it to work with a brand new battery and a fresh car wash. I will ALWAYS go to Autobahn Volkswagen and appreciate the customer service Mr. De La Rosa always provides. Lifetime customer for sure!

I was in for a routine visit but I always know that I will receive great customer service. I usually wait for my vehicle which I don't mind because the waiting area is very comfortable. I can work if I need to or just relax and read or watch TV. I happened to be there over lunch this time so I had a snack and drink from the refreshment center which is all complimentary. I have been coming to this dealership for probably 8-10 years so I always enjoying catching up with my salesman and the service people.

Great employees and very clean shop! Dennis always takes care of me when I come in as well as all the other advisors. Keep it up!

I've been bringing my VW Jetta TDIs to this location every 10,000 miles and have always experienced great customer service and courtesy and professional support.

I brought my daughters beetle in for oil change and chefs the life's that had come on and state inspection. I was kept informed and the waiting area is very nice

Exceptional service and care! They're always able to work with my schedule and get me back on the road in no time! I highly recommend them!

We were allowed to look around and shop at our leisure and were not swarmed by sales personnel. When we were ready to discuss purchase, Matt was attentive, knowledgeable, and responsive.