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Germain Hyundai

(1,243 reviews)
Visit Germain Hyundai
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–6:00pm
Friday 9:00am–8:00pm 9:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (858) 352-0610 (858) 352-0610
Used (888) 836-2288 (888) 836-2288
Service (888) 836-8312 (888) 836-8312

Reviews

(1,243 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Hyundai from DealerRater.

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Awesome service

Everyone was great Jake listened to all our needs we had a few bad experiences at other car lots but we always had a great experience at Hatfield.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tucson

Excellent sales staff person. Went well beyond anything we have experienced in other car purchases to make us content with the sale. I will recommend your sales staff and dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding Service

I absolutely loved my experience at Hatfield Hyundai. I wanted to give special mention to Richie Highley, the representative who helped me with my lease. He was courteous and went through everything thoroughly. He answered all of my questions and was able to point me in the right direction for future services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Great customer service and friendly staff. On top of their game and knew every answer to questions. Prompt service and great appearance. Thanks for your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

1st visit found what I needed

A deer totaled my daily driver and Hatfield had exactly what I was looking for in a replacement. Very satisfied with the dealership and the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great job Shane

He took time to help me out and was very friendly. He knew I had a price and he was able to meet my conditions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant experience

This is 3rd Hyundai vehicle we purchased in 4 years. Hatfield Hyundai dealership has offered the best deal in Columbus area. Vince Miller is an excellent sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent dealership and great salespeople.

We have used Hatfield 3 times in the last 6 years highly recommend have recommended several family members to there and all have been totally satisfied with the salesperson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Velosterific!

Was looking for a good deal and I came to the right place! Happy with my Hyundai's! We will be long term customers with Hatfield. Getting a car is like slicing warm butter! Thanks to Hatfield we have reliable transportation at a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealership satisfaction

. We couldn't have been more pleased with the way we were treated. Being older we sometimes needed a little more explanation on certain things. Shane Andrews was very patient, courteous and helpful. He made phone calls to Ally to pay off our loan, contacted the insurance company for us and did everything possible to make us comfortable. All we had to do was get in our brand new, beautiful red Sonata and drive home. He couldn't have treated us any better if we were his parents. We also met two managers, I believe their names were Reginald and Rick. They were equally wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.