Reviews
Excellent staff and buying experience.
Excellent staff and buying experience. The entire staff was courteous and helpful. The transition from the internet contact through the final sale was seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thorough service & great customer service!
Thorough service & great customer service! Couldn't be happier. There was a complicated warranty situation that was dealt with very professionally & had a favorable result.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly staff, they are fast and efficient in the
Very friendly staff, they are fast and efficient in the finance department, got the car I wanted for my fiancé at a better price and rate then I’d thought. They are very good at giving customers the best deal they can! Definitely coming back for my next purchase.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My service advisor, Harvey, communicated well with us and
My service advisor, Harvey, communicated well with us and was very helpful with our warranty work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate Diego for finally installing a part from
I appreciate Diego for finally installing a part from March 2022. Won't be back
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
By far they are best dealerships in town because every
By far they are best dealerships in town because every sale men including the sale manager are the best and their service are excellent.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Upon pickup, I waited 25-30 minutes for someone to go get
Upon pickup, I waited 25-30 minutes for someone to go get my car even after asking multiple times if someone was getting it. They weren’t busy, so it just shows a clear lack of a good communication system between the service techs and the porters. To top it off, when I drove off I noticed the check engine light was on (which was the whole reason for bringing it in. Thankfully Jay was understanding and helpful in immediately diagnosing the issue, however I will still have to bring my car in again once a part arrives. Overall very frustrating experience
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I called for status and there was no answer.
I called for status and there was no answer. The price for a 4 wheel alignment was extremely high. It was clear the dealer is understaffed. The service representative was nice but clearly overworked.
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- Buying process —
- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We could not be happier with our new SUV and with JStar.
We could not be happier with our new SUV and with JStar. Super nice people to work with!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dawn Kinney was great made my car buying experience easy
Dawn Kinney was great made my car buying experience easy will recommend to friends and family. Thank you very much. I am very happy with my car
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car