Reviews
Great experience as always at Toyota West!
Great experience as always at Toyota West! In & Out in an hour for routine inspection and yes, it was Free! Thanks CJ :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, we're delighted to hear that CJ and the Toyota West team provided you with a quick and efficient experience. Thanks for choosing us!
Great service, very helpful with the entire process.
Great service, very helpful with the entire process. Was not pushy and offered honest advice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There is nothing better than a great review. Thanks for giving Toyota West your business!
Excelent advice and service, no pressure to get extra
Excelent advice and service, no pressure to get extra work done or undue services, thanks Toyota West my car is well maintained and in good shape. Lisa was very kind and knowledgeable, she explained all services needed and offered discounts available.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're delighted to hear that Lisa provided excellent advice and service at Toyota West. It's great to know your car is well maintained, and we appreciate the positive feedback. Safe driving ahead!
They were courteous and helpful with my time there I’ll
They were courteous and helpful with my time there I’ll gladly bring my car back there again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your support of Toyota West!
Best option for used Toyotas in Columbus.
Best option for used Toyotas in Columbus. Appreciate the help from Cameron and the entire team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wes, we really appreciate your positive review of Cameron and Toyota West!
I really appreciate the ability to pre-schedule
I really appreciate the ability to pre-schedule appointment. The staff are knowledgeable and do their jobs professionally. Not high pressure either when it comes to pointing out other things that will need addressed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, we're delighted to hear that you appreciated the pre-scheduling feature and found our Toyota West team professional and knowledgeable. Thank you for sharing your experience with us!
Very helpful and patient people here at Toyota.
Very helpful and patient people here at Toyota. Bought my car within 3 days! Very happy with my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andrea, thank you for leaving a review of Toyota West, and congrats on your new car! We are elated to read that you enjoyed your buying experience. Safe travels!
C J really went to bat for me and worked hard to get the
C J really went to bat for me and worked hard to get the part I needed and the service guys got my repair completed in just a couple of hours. CJ was very courteous and professional. Thanks so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steve, we're delighted to hear that CJ and our service team at Toyota West provided you with such efficient and professional assistance. Thank you for sharing your experience!
Clean, friendly, knowledgeable, go above and beyond,
Clean, friendly, knowledgeable, go above and beyond, prides itself in cutting satisfaction, had great popcorn
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic feedback! We're delighted to hear that our team at Toyota West exceeded your expectations and even provided some great popcorn. We appreciate your support and look forward to seeing you again soon!
Great service.
Great service. Efficient and effective intake and workflow in the service bay. Nice waiting area. Good online communications. Definitively we’ll recommend to others!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're delighted to hear that our service and facilities at Toyota West met your expectations. We appreciate your recommendation and look forward to serving you again in the future!
