Reviews
Write a reviewFalse Advertising to hook potential buyers!!!
I found a car at Car By U through the TrueCar app. The cash price was listed on the app. My husband and I went to test drive the vehicle and were ready with cash to purchase. It turned out to be false advertising as the only way to achieve that price was by not paying cash. They require that you finance the vehicle with them and provide them with a trade-in to receive the cash price listed. TOTAL SCAM!!! I would have paid the higher price for the listing if it had simply been advertised correctly. The fact that it was not tipped me off that something is wrong here. Looking online, so many of the reviews are negative for this place. I am so happy I listened to my gut and did not purchase here.
False Advertising to hook potential buyers!!!
I found a car at Car By U through the TrueCar app. The cash price was listed on the app. My husband and I went to test drive the vehicle and were ready with cash to purchase. It turned out to be false advertising as the only way to achieve that price was by not paying cash. They require that you finance the vehicle with them and provide them with a trade-in to receive the cash price listed. TOTAL SCAM!!! I would have paid the higher price for the listing if it had simply been advertised correctly. The fact that it was not tipped me off that something is wrong here. Looking online, so many of the reviews are negative for this place. I am so happy I listened to my gut and did not purchase here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
SCAM AND CROOKS
They are all crooks and liars. I purchased a car with cash and they told me that there were no problems with the vehicles, however in less than 4 months i have paid over $7500.00 in repairs and the repairs keep coming. They took advantage of me knowing this was my firs used car purchase. SCAM- DONT BUY UNLESS YOU HAVE YOUR MECHANIC LOOK AT THE CAR. NO MATTER HOW NICE AND TRUSTWORTHY ALEX SEEMS.
SCAM AND CROOKS
They are all crooks and liars. I purchased a car with cash and they told me that there were no problems with the vehicles, however in less than 4 months i have paid over $7500.00 in repairs and the repairs keep coming. They took advantage of me knowing this was my firs used car purchase. SCAM- DONT BUY UNLESS YOU HAVE YOUR MECHANIC LOOK AT THE CAR. NO MATTER HOW NICE AND TRUSTWORTHY ALEX SEEMS.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This should be next place you buy a car
Was a great experience work there magic to get me in a car that day. We’re upfront from the start no games like other dealerships. Was also very expedient and did not take all day. Larry Sexon was my liaison with car by u and recommend him to all that read this!!!
This should be next place you buy a car
Was a great experience work there magic to get me in a car that day. We’re upfront from the start no games like other dealerships. Was also very expedient and did not take all day. Larry Sexon was my liaison with car by u and recommend him to all that read this!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
DONT WASTE YOUR TIME
Went to look at a buick enclave posted on here and was told the vehicle is at his boss house. Are they in the business of selling cars or riding in them
DONT WASTE YOUR TIME
Went to look at a buick enclave posted on here and was told the vehicle is at his boss house. Are they in the business of selling cars or riding in them
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
10 days
you cannot have a hardship at all 10 days is all you get no matter what and they do NOT care! They just repo it and get more money with it. I asked for a deffered payment or something with a hardship letter nope. Husband gets paid 2 days later and can pay it NOPE. They dont even accept partial payments.... So if you know that you are not going to have hardships in the future this is the right place for you otherwise 10 DAYS
10 days
you cannot have a hardship at all 10 days is all you get no matter what and they do NOT care! They just repo it and get more money with it. I asked for a deffered payment or something with a hardship letter nope. Husband gets paid 2 days later and can pay it NOPE. They dont even accept partial payments.... So if you know that you are not going to have hardships in the future this is the right place for you otherwise 10 DAYS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Clarence
Clarence sold me a really nice car! He promised I was going to get into something and that’s exactly what he did I really appreciate him and thank him so much he is the best! Go check him out !
Clarence
Clarence sold me a really nice car! He promised I was going to get into something and that’s exactly what he did I really appreciate him and thank him so much he is the best! Go check him out !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alex is Awesome!
I drove all the way from york sc to come see alex he helped me out so much ! he is awesome y’all come check him out !
Alex is Awesome!
I drove all the way from york sc to come see alex he helped me out so much ! he is awesome y’all come check him out !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service , quick and easy approvals!
My experience with Alex was more than perfect! I definitely recommend this quick and easy car lot but don’t forget to ask for Alex!!! And you can get approved for anything no matter the credit score.
Great customer service , quick and easy approvals!
My experience with Alex was more than perfect! I definitely recommend this quick and easy car lot but don’t forget to ask for Alex!!! And you can get approved for anything no matter the credit score.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fraudulent activity
They lied about the warranty on car saying it’s 8 months on it then when you take the car to get fixed all the do is turn of any warning lights they never fixed the car smh
Fraudulent activity
They lied about the warranty on car saying it’s 8 months on it then when you take the car to get fixed all the do is turn of any warning lights they never fixed the car smh
- Customer service 1.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
The only place I buy Quality used vehicles
The only place I buy Quality used vehicles. Excellent service from the sales department, they were knowledgeable and accommodating! We will definitely be back to buy @ CAR BY U!!
The only place I buy Quality used vehicles
The only place I buy Quality used vehicles. Excellent service from the sales department, they were knowledgeable and accommodating! We will definitely be back to buy @ CAR BY U!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase