Reviews
Riverwood
Purchased a van for our church. Charles and Stephen went above and beyond in customer service. I even received a call today making sure everything was ok. Great job Charles and Stephen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind comments! We hope that you and your church are enjoying the van and we wanted to let you know that we are here when you are ready to have your first oil change! Thanks again for allowing Kia of Gastonia the privlege of earning your continued business!
Car Purchase
My husband and I received a flyer via mail about a sale that Kia of Gastonia was having. We live about an hour and a half away, but decided to call anyway. We spoke with Stacy Bice and he was so kind, we decided to go in and see him the next day. Mr. Bice was patient, friendly, and had superb customer service skills. He met all of our needs and we are now proud owners of a 2013 Kia Soul! I would highly recommend Kia of Gastonia to anyway seeking a new or used car, but I would specifically recommend Stacy Bice to them for awesome service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We are glad that we could provide a pleasant buying experience for you and your family. If there is any way we can continue to service all of your family's automotive needs please don't hesitate to contact us or come by the dealership! We value our preferred customers such as yourself!
I love my new car!!
The experience at kia was great! I LOVE MY NEW CAR!! Everyone at the dealer was very nice and treated us well. I really appreciate my sales consultant Patrick for getting me the car I wanted. I highly recommend kia!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that you are enjoying your new KIA! Please continue to let us know how your car is running and when you are ready for any kind of service, please don't hesitate to give our Service Department a call. Also, if you know of any friends or family who might be in the market for a new Kia or any kind of pre-owned vehicle, please send them our way and we will be more than happy to provide them the same excellent buying experience you received! Again, thank you for the opportunity to earn your business!
Happy Camper
Best car buying experience in my life. This is my 5th new car and by far the best dealership. Being a femail, the staff and willingness to listen and entire dealings/deal was very comfortable. Highly recommend!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Happy Camper! We are so glad to hear that you had a fantastic buying experience with us! Here at Kia of Gastonia, we value our customers both male and female and we try our best to provide a strees-free, and enjoyable buying experience. Please recommend us to any friends or family that might be in the market and we can promise you to provide them with the same great experience you had. Again, thank you for allowing us to earn your business.
Great Experience
He assisted me in making an informed decision as a first time buyer. He was very friendly and knowledgeable of the vehicles in which I had questions about. He gave me the opportunity to test drive as many vehicles as I possibly saw fit until I found the perfect vehicle that fit my needs. Last but not least he DID NOT LIE to me. I would recommend him as a salesmen to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are always happy to hear when one of our customers has a great experience with us! We appreciate your continued business and we hope to continue to service all of your automotive needs, now and into the future. Thanks again!
Nice salesman
I stopped by to look at the used cars and was very impressed with Joseph Autry's professionalism. He helped with my questions, but didn't try to push me to look at things I said I wasn't interested in. We have been to many dealerships while looking for a car in the past week, and this was the first time I didn't feel overwhelmed by a pushy salesman. Very refreshing!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
customer
Joseph has great customer service. He was a nice and honest sales consultant. I would recommend kia of gastonia to someone looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for our kind words! We are glad that your experience with Joseph and Kia of Gastonia was a pleasant one. It is our hope that we can earn your business for years to come! Again, thank you for the opportunity to earn your business!
Impressive....
The amount of intelligence and accuracy of this man is impressive. He is a book of knowledge. I would recommend him to all of my friends. I would have given a 10 but 5 was the highest
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We are glad to hear that you had a pleasant buying experience and we hope to service all of your automotive needs now and into the distant future! Again, thank you for the opportunity of earning your business!
amazing service
Thank you for showing amazing customer service. Its always nice to know that people care about people. That is visible with Patrick. Thank you very much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! At Kia of Gastonia, it is our creedo to always provide an honest and caring environment for all of our customers and we are glad to hear that you had a pleasant experience with us! We thank you for the opportunity to earn your business!
Kia of Gastonia is the xxxx
Very wiling to work with the cash i had and the payments i needed. Everything i asked for was takin care of would recommend everyone buy a car from Patrick at the Kia of Gastonia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car