Reviews
Great experience from locating the specific vehicle we wanted, to initial / timely response from Jose, to walk around video to ensure all was as displayed to James in finance getting the deal completed timely and efficiently! Great team and dealership would recommend.
Great experience from locating the specific vehicle we wanted, to initial / timely response from Jose, to walk around video to ensure all was as displayed to James in finance getting the deal completed timely and efficiently! Great team and dealership would recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with our team at Courage Kia. We appreciate your recommendation and are glad we could assist you efficiently.
Analis in Service was amazing. Her communication and care was impeccable! She knew I wasn’t feeling well, and made sure I was taken care of from the beginning to the end. Love her!!!
Analis in Service was amazing. Her communication and care was impeccable! She knew I wasn’t feeling well, and made sure I was taken care of from the beginning to the end. Love her!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our service team at Courage Kia. We appreciate your kind words about the care and communication you received. Your feedback is valued.
A breath of fresh air. This dealership, especially salesperson Danny Martens understand customer service. They are dedicated to making the experience as straight forward as possible. Highly recommended!
A breath of fresh air. This dealership, especially salesperson Danny Martens understand customer service. They are dedicated to making the experience as straight forward as possible. Highly recommended!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Willie was a great experience at courage kia in Gastonia. He was very helpful and trustworthy I already knew what I wanted he didn't try to sale me on anything else that was higher. Great overall experience thank you
Working with Willie was a great experience at courage kia in Gastonia. He was very helpful and trustworthy I already knew what I wanted he didn't try to sale me on anything else that was higher. Great overall experience thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Prompt and courteous scheduled maintenance, software update, check recall, and align front end on Kia Niro EV. Service and sales employees very pleasant and easy to work with. Would definitely consider next lease with them.
Prompt and courteous scheduled maintenance, software update, check recall, and align front end on Kia Niro EV. Service and sales employees very pleasant and easy to work with. Would definitely consider next lease with them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Shoutout Jose, Marquill, and James! seriously could not have asked for a better car-buying experience at Courage Kia! I bought my 2023 Kia Sorento last night and left SO happy with my purchase — and honestly, with zero buyer’s remorse, which I feel like says a lot. Everyone was so kind and made the whole process feel way easier and less overwhelming than I expected. They took the time to explain everything to me and made sure I actually understood what I was signing and agreeing to instead of just rushing me through it. As a young woman buying a car, I definitely went in knowing it can be easy to get talked into things or feel like you don’t have much control over the process. I never felt that way at Courage Kia. They made me feel like I was in the driver’s seat (literally) and that the decision was completely mine. I drove home last night absolutely LOVING my new Sorento and feeling really good about the whole experience. I’m so grateful to everyone who helped make such a big purchase feel easy, comfortable, and exciting! I would 100% recommend Courage Kia to anyone looking for a car!
Shoutout Jose, Marquill, and James! seriously could not have asked for a better car-buying experience at Courage Kia! I bought my 2023 Kia Sorento last night and left SO happy with my purchase — and honestly, with zero buyer’s remorse, which I feel like says a lot. Everyone was so kind and made the whole process feel way easier and less overwhelming than I expected. They took the time to explain everything to me and made sure I actually understood what I was signing and agreeing to instead of just rushing me through it. As a young woman buying a car, I definitely went in knowing it can be easy to get talked into things or feel like you don’t have much control over the process. I never felt that way at Courage Kia. They made me feel like I was in the driver’s seat (literally) and that the decision was completely mine. I drove home last night absolutely LOVING my new Sorento and feeling really good about the whole experience. I’m so grateful to everyone who helped make such a big purchase feel easy, comfortable, and exciting! I would 100% recommend Courage Kia to anyone looking for a car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My service advisor Thomas was Awesome;. Knowledgeable , professional. The service bays were clean and well staffed.
My service advisor Thomas was Awesome;. Knowledgeable , professional. The service bays were clean and well staffed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is a wonderful dealership.All of the employees are compassionate and caring. After purchasing a new vehicle, I realized when I went in for service or anything. They were just as compassionate even if I was not purchasing a vehicle. I love the staff sales,service even finance. Just purchased my fourth Kia the second purchase from this dealership and service was just as awesome.🥰
This is a wonderful dealership.All of the employees are compassionate and caring. After purchasing a new vehicle, I realized when I went in for service or anything. They were just as compassionate even if I was not purchasing a vehicle. I love the staff sales,service even finance. Just purchased my fourth Kia the second purchase from this dealership and service was just as awesome.🥰
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thomas did an awesome job. Really appreciate how helpful he was in guiding us through the process.
Thomas did an awesome job. Really appreciate how helpful he was in guiding us through the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone here, from the cleaning staff, the receptionists, the technicians, sales team, finance team, to the manager, works to make it a pleasant and worthwhile experience. Left feeling like Chuck and James are family now.
Everyone here, from the cleaning staff, the receptionists, the technicians, sales team, finance team, to the manager, works to make it a pleasant and worthwhile experience. Left feeling like Chuck and James are family now.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car