Reviews
Excellent service staff!
Excellent service staff!. I appreciated Kevin’s professionalism and his ability to communicate any issues with my car. The service department always does a fine job,. That is why I rely upon them.
Excellent service staff!
Excellent service staff!. I appreciated Kevin’s professionalism and his ability to communicate any issues with my car. The service department always does a fine job,. That is why I rely upon them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jan, we're glad to hear Kevin and our service team provided you with clear and professional care. Thank you for choosing Fields Lexus Glenview!
Staff was courteous and efficient.
Staff was courteous and efficient. Service would take three hours so I took a loaner and did some errands. Came back early and had a delicious sandwich at the lunch bar. Service was completed a little early with a complete explanation of what was done.
Staff was courteous and efficient.
Staff was courteous and efficient. Service would take three hours so I took a loaner and did some errands. Came back early and had a delicious sandwich at the lunch bar. Service was completed a little early with a complete explanation of what was done.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are grateful to have your business and your five-star review! Thank you for choosing Fields Lexus Glenview and for sharing your experience. See you next time!
Keith was incredible .
Keith was incredible . He explained everything perfectly on my new car . Bob in tech was knowledgeable and made me feel at ease. As always a great experience. Highly recommend fields lexus and especially Keith
Keith was incredible .
Keith was incredible . He explained everything perfectly on my new car . Bob in tech was knowledgeable and made me feel at ease. As always a great experience. Highly recommend fields lexus and especially Keith
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marcy, thank you for sharing your recommendation of Keith and Bob! We are thrilled our team made you feel comfortable and confident in your new car. We will pass along your kind words to them! Thank you for choosing Fields Lexus Glenview.
Brought car in for service, Kevin was quick and
Brought car in for service, Kevin was quick and knowledgeable. Waited for vehicle to be done, cafe was excellent, facility was new and clean and employees were friendly.
Brought car in for service, Kevin was quick and
Brought car in for service, Kevin was quick and knowledgeable. Waited for vehicle to be done, cafe was excellent, facility was new and clean and employees were friendly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dave, we're glad to know Kevin provided a timely and knowledgeable service, and that you enjoyed our cafe and friendly team. Thank you for choosing Fields Lexus Glenview!
Fast service, explained well the things that they were
Fast service, explained well the things that they were going to do and staff were very nice.
Fast service, explained well the things that they were
Fast service, explained well the things that they were going to do and staff were very nice.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful to have you as a Fields Lexus Glenview customer, Luz. Thanks for the review!
Excellent service staff Free mini cafe serving
Excellent service staff Free mini cafe serving breakfast and lunch I would give them a five star review
Excellent service staff Free mini cafe serving
Excellent service staff Free mini cafe serving breakfast and lunch I would give them a five star review
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so pleased you had a top-notch experience with our service team and enjoyed our cafe! Thanks for choosing Fields Lexus Glenview!
Service of my vehicle was done in a timely manner and I
Service of my vehicle was done in a timely manner and I appreciated that. Having a loaner to use was also important. I appreciated that as well. Pricing on what I had done I think was high and a little disappointed that they didn’t offer a little discount as I wanted to have other services done, but they could not combine to give me a discount. Otherwise overall good job.
Service of my vehicle was done in a timely manner and I
Service of my vehicle was done in a timely manner and I appreciated that. Having a loaner to use was also important. I appreciated that as well. Pricing on what I had done I think was high and a little disappointed that they didn’t offer a little discount as I wanted to have other services done, but they could not combine to give me a discount. Otherwise overall good job.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, I'm glad to know you were pleased with the timely service and appreciated having a loaner. However, we aim for our pricing to be fair and competitive, so it's concerning that you felt it was high and didn't receive any discounts on additional services. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out. Thank you, Anastasia Stergiou - Service Director - 8475105460
I just purchased a car at Fields Lexus.
I just purchased a car at Fields Lexus. My sales person, Dave Buktenica , was outstanding. Extremely professional My whole experience was the best. I have purchased many cars over the years and not had a better experience from beginning to end.
I just purchased a car at Fields Lexus.
I just purchased a car at Fields Lexus. My sales person, Dave Buktenica , was outstanding. Extremely professional My whole experience was the best. I have purchased many cars over the years and not had a better experience from beginning to end.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Neil, it’s awesome to hear from you here at Fields Lexus Glenview! We are so happy that Dave made your car-buying experience seamless and professional. Enjoy your new car, and come back and see us again soon!
Had my Lexus's in for maintenance and repairs.
Had my Lexus's in for maintenance and repairs. Such professional and helpful folks. I have totsl trust in their work and assessments. No pressure regarding unnecessary repairs.
Had my Lexus's in for maintenance and repairs.
Had my Lexus's in for maintenance and repairs. Such professional and helpful folks. I have totsl trust in their work and assessments. No pressure regarding unnecessary repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so pleased you trust our team and had a positive experience at Fields Lexus Glenview! Thank you for choosing us and for sharing your feedback.
Outstanding!
Outstanding! Fast, efficient. Good communication and care. Jeff H got the repair accomplished quickly and got me on the road again!
Outstanding!
Outstanding! Fast, efficient. Good communication and care. Jeff H got the repair accomplished quickly and got me on the road again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's music to our ears that you had a fantastic experience with Jeff and the team! Thank you for supporting Fields Lexus Glenview with your five stars.
