Reviews
Great service from Marvin and the service team as is the norm - courteous, professional and knowledgeable.
Great service from Marvin and the service team as is the norm - courteous, professional and knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dorothy - We are thrilled that Marvin and our team provided you with top-notch service! We look forward to your next visit, here at Fields Lexus Glenview! Safe travels.
Service was great! Jesse was very helpful and professional . He kept me informed about my car
Service was great! Jesse was very helpful and professional . He kept me informed about my car
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Fields Lexus Glenview!
Great experience overall. Email responses were always very prompt, and communication was proactive and clear. Everyone was patient, helpful, and very professional throughout the entire process.
Great experience overall. Email responses were always very prompt, and communication was proactive and clear. Everyone was patient, helpful, and very professional throughout the entire process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Yongli! We are grateful for your feedback and happy to hear that you had a prompt and clear communication with our team. We hope to welcome you back to Fields Lexus Glenview again!
For years I’ve had my Lexus serviced at Fields. I love their service department and Marvin has taken good care of me and my car. He is knowledgeable and always is accurate with every detail. He is the best!!!!
For years I’ve had my Lexus serviced at Fields. I love their service department and Marvin has taken good care of me and my car. He is knowledgeable and always is accurate with every detail. He is the best!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donna, thank you for your years of loyalty and for trusting Marvin at Fields Lexus Glenview to keep your car in top shape! We look forward to serving you for many more miles ahead.
Always great service. A pleasure to be treated so well! There reputation is earned every day!
Always great service. A pleasure to be treated so well! There reputation is earned every day!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tom, thank you for taking the time to write Fields Lexus Glenview a review!
I purchased my new 2024 Lexus ES 350 from this dealership, and this was a recall service appointment plus ongoing maintenance... This dealership is not only a beautiful and modern structure inside and out but also has a good team running it. They have a comfortable lounging area with complimentary breakfast and lunch menu cooked to order, coffee and refreshment station, pastries galore, and water bottles... There's also free car wash... My service advisor, Marvin, greeted us upon arrival and took care of all the paperwork and showed us to the loaner desk. The meet and greet was very pleasant and we left happy with a new loaner Lexus for the day until the service on our car was complete.
I purchased my new 2024 Lexus ES 350 from this dealership, and this was a recall service appointment plus ongoing maintenance... This dealership is not only a beautiful and modern structure inside and out but also has a good team running it. They have a comfortable lounging area with complimentary breakfast and lunch menu cooked to order, coffee and refreshment station, pastries galore, and water bottles... There's also free car wash... My service advisor, Marvin, greeted us upon arrival and took care of all the paperwork and showed us to the loaner desk. The meet and greet was very pleasant and we left happy with a new loaner Lexus for the day until the service on our car was complete.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Congratulations on your 2024 Lexus ES 350! We’re happy to hear Marvin made your service visit smooth and enjoyable. Your compliments about our dealership, team, and amenities mean a lot. We look forward to helping you with any future needs! Thank you for choosing Fields Lexus Glenview. Safe travels!
Jeff the manager in the service department is the most pleasant and professional employee you have, a good experience
Jeff the manager in the service department is the most pleasant and professional employee you have, a good experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joe, we're so pleased to hear Jeff impressed you with his professionalism and courtesy. We'll pass along your praise to him. Thank you from the Fields Lexus Glenview team!
Wonderful service experience. Jeff K. is why we keep coming back to this dealership. He is trustworthy, professional, kind, helpful and provides the best service experience. Fields Lexus Glenview is the best dealership. They care about their customers. Thank you Jeff, for always taking care of us and providing exceptional service.
Wonderful service experience. Jeff K. is why we keep coming back to this dealership. He is trustworthy, professional, kind, helpful and provides the best service experience. Fields Lexus Glenview is the best dealership. They care about their customers. Thank you Jeff, for always taking care of us and providing exceptional service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kim, thank you for sharing your experience with Jeff K. and the team at Fields Lexus Glenview! We’re thrilled to have your trust and look forward to serving you again. Safe travels!
This dealership actually made the effort to get my trunk release fixed after the warranty expired. Now to me this is great customer service. They did it without hesitation.
This dealership actually made the effort to get my trunk release fixed after the warranty expired. Now to me this is great customer service. They did it without hesitation.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sandy, we're thrilled to hear our team went the extra mile to assist you post-warranty. Thank you for choosing Fields Lexus Glenview!
It was our first time for an oil change at Fields and it was a wonderful experience! Everyone was incredibly nice.
It was our first time for an oil change at Fields and it was a wonderful experience! Everyone was incredibly nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michaelle, thank you for sharing your wonderful feedback about our team! We appreciate your business and look forward to seeing you again at Fields Lexus Glenview. Safe travels ahead!