Reviews
Service of my vehicle was done in a timely manner and I
Service of my vehicle was done in a timely manner and I appreciated that. Having a loaner to use was also important. I appreciated that as well. Pricing on what I had done I think was high and a little disappointed that they didn’t offer a little discount as I wanted to have other services done, but they could not combine to give me a discount. Otherwise overall good job.
Service of my vehicle was done in a timely manner and I
Service of my vehicle was done in a timely manner and I appreciated that. Having a loaner to use was also important. I appreciated that as well. Pricing on what I had done I think was high and a little disappointed that they didn’t offer a little discount as I wanted to have other services done, but they could not combine to give me a discount. Otherwise overall good job.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, I'm glad to know you were pleased with the timely service and appreciated having a loaner. However, we aim for our pricing to be fair and competitive, so it's concerning that you felt it was high and didn't receive any discounts on additional services. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out. Thank you, Anastasia Stergiou - Service Director - 8475105460
I just purchased a car at Fields Lexus.
I just purchased a car at Fields Lexus. My sales person, Dave Buktenica , was outstanding. Extremely professional My whole experience was the best. I have purchased many cars over the years and not had a better experience from beginning to end.
I just purchased a car at Fields Lexus.
I just purchased a car at Fields Lexus. My sales person, Dave Buktenica , was outstanding. Extremely professional My whole experience was the best. I have purchased many cars over the years and not had a better experience from beginning to end.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Neil, it’s awesome to hear from you here at Fields Lexus Glenview! We are so happy that Dave made your car-buying experience seamless and professional. Enjoy your new car, and come back and see us again soon!
Had my Lexus's in for maintenance and repairs.
Had my Lexus's in for maintenance and repairs. Such professional and helpful folks. I have totsl trust in their work and assessments. No pressure regarding unnecessary repairs.
Had my Lexus's in for maintenance and repairs.
Had my Lexus's in for maintenance and repairs. Such professional and helpful folks. I have totsl trust in their work and assessments. No pressure regarding unnecessary repairs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so pleased you trust our team and had a positive experience at Fields Lexus Glenview! Thank you for choosing us and for sharing your feedback.
Outstanding!
Outstanding! Fast, efficient. Good communication and care. Jeff H got the repair accomplished quickly and got me on the road again!
Outstanding!
Outstanding! Fast, efficient. Good communication and care. Jeff H got the repair accomplished quickly and got me on the road again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's music to our ears that you had a fantastic experience with Jeff and the team! Thank you for supporting Fields Lexus Glenview with your five stars.
The customer service with Malinda at the Lexus dealership
The customer service with Malinda at the Lexus dealership in Glenview is superb. The staff addressed all my questions and were very professional.
The customer service with Malinda at the Lexus dealership
The customer service with Malinda at the Lexus dealership in Glenview is superb. The staff addressed all my questions and were very professional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Suzette, thank you for sharing your feedback about Malinda and the team! We appreciate your business and hope to see you again at Fields Lexus Glenview.
The Fields Lexus is a remarkable facility with an
The Fields Lexus is a remarkable facility with an extremely competent staff. In Sales Dave Buktenica is very thorough in his explanation of my options leasing a Lexus ES350 as I have done in the past & present. He is very knowledgeable & polite in his explanation & answering all my questions. Highly recommend Dave! In financing Mauricio Morales did a fantastic job in my buying my leased ES350. Explained everything thoroughly & precisely. Extremely polite & answered all questions. Both Dave & Mauricio are 2 reasons why Fields Lexus is an exceptional dealership. Thank you!
The Fields Lexus is a remarkable facility with an
The Fields Lexus is a remarkable facility with an extremely competent staff. In Sales Dave Buktenica is very thorough in his explanation of my options leasing a Lexus ES350 as I have done in the past & present. He is very knowledgeable & polite in his explanation & answering all my questions. Highly recommend Dave! In financing Mauricio Morales did a fantastic job in my buying my leased ES350. Explained everything thoroughly & precisely. Extremely polite & answered all questions. Both Dave & Mauricio are 2 reasons why Fields Lexus is an exceptional dealership. Thank you!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Arn, thank you for sharing your amazing feedback about Dave and Mauricio! We're proud to have both of them on our team and we’ll make sure to pass along your appreciation. We look forward to serving you again at Fields Lexus Glenview! Safe travels in your Lexus ES 350!
Staff were very efficient and professional during my
Staff were very efficient and professional during my visit to obtain a second key for a newly-purchased Lexus.
Staff were very efficient and professional during my
Staff were very efficient and professional during my visit to obtain a second key for a newly-purchased Lexus.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Fields Lexus Glenview, Rich! We're glad everything was handled quickly and professionally. See you next time!
Had a wonderful sales person very knowledgeable and
Had a wonderful sales person very knowledgeable and helpful no pressure and the service department is beyond excellent
Had a wonderful sales person very knowledgeable and
Had a wonderful sales person very knowledgeable and helpful no pressure and the service department is beyond excellent
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with both our sales and service teams! We are so grateful for your business and to have you as a part of the Fields Lexus Glenview family. See you next time!
Excellent service each time.
Excellent service each time. The process is very seamless and very straightforward. The updates provided during the service via chat works very well for me.
Excellent service each time.
Excellent service each time. The process is very seamless and very straightforward. The updates provided during the service via chat works very well for me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear you are satisfied with Fields Lexus Glenview and hope to see you again! Safe travels!
Everyone is very cordial and helpful.
Everyone is very cordial and helpful. Jeff explained what was to be done with my car and about how long it would take, and it was ready in only a little more than that.
Everyone is very cordial and helpful.
Everyone is very cordial and helpful. Jeff explained what was to be done with my car and about how long it would take, and it was ready in only a little more than that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! It's great to hear that Jeff and our team provided clear and efficient service. We look forward to welcoming you back to Fields Lexus Glenview in the future!