Reviews
Jeff the manager in the service department is the most pleasant and professional employee you have, a good experience
Jeff the manager in the service department is the most pleasant and professional employee you have, a good experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joe, we're so pleased to hear Jeff impressed you with his professionalism and courtesy. We'll pass along your praise to him. Thank you from the Fields Lexus Glenview team!
Wonderful service experience. Jeff K. is why we keep coming back to this dealership. He is trustworthy, professional, kind, helpful and provides the best service experience. Fields Lexus Glenview is the best dealership. They care about their customers. Thank you Jeff, for always taking care of us and providing exceptional service.
Wonderful service experience. Jeff K. is why we keep coming back to this dealership. He is trustworthy, professional, kind, helpful and provides the best service experience. Fields Lexus Glenview is the best dealership. They care about their customers. Thank you Jeff, for always taking care of us and providing exceptional service.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kim, thank you for sharing your experience with Jeff K. and the team at Fields Lexus Glenview! We’re thrilled to have your trust and look forward to serving you again. Safe travels!
This dealership actually made the effort to get my trunk release fixed after the warranty expired. Now to me this is great customer service. They did it without hesitation.
This dealership actually made the effort to get my trunk release fixed after the warranty expired. Now to me this is great customer service. They did it without hesitation.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sandy, we're thrilled to hear our team went the extra mile to assist you post-warranty. Thank you for choosing Fields Lexus Glenview!
It was our first time for an oil change at Fields and it was a wonderful experience! Everyone was incredibly nice.
It was our first time for an oil change at Fields and it was a wonderful experience! Everyone was incredibly nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michaelle, thank you for sharing your wonderful feedback about our team! We appreciate your business and look forward to seeing you again at Fields Lexus Glenview. Safe travels ahead!
I had a great experience with Chris at Fields Lexus Glenview. He was very helpful, professional, and friendly. He explained everything clearly and made the whole process easy. Thank you, Chris, for the excellent service! I highly recommend Fields Lexus Glenview.
I had a great experience with Chris at Fields Lexus Glenview. He was very helpful, professional, and friendly. He explained everything clearly and made the whole process easy. Thank you, Chris, for the excellent service! I highly recommend Fields Lexus Glenview.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with Chris at Fields Lexus Glenview! We look forward to serving you again. Enjoy the road ahead!
The service was accommodating. Marvin provided clear information. He was straight to the point and addressed my concern. The service was completed in a timely manner. I appreciate the efficiency and flexibility. Will recommend!
The service was accommodating. Marvin provided clear information. He was straight to the point and addressed my concern. The service was completed in a timely manner. I appreciate the efficiency and flexibility. Will recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the stellar recommendation of Fields Lexus Glenview! We’re happy to hear that Marvin was clear and efficient from start to finish. Safe travels!
Took great care of me, very professional about a warranty issue and resolved promptly. A significantly better experience than another dealer. Jeff and team were great.
Took great care of me, very professional about a warranty issue and resolved promptly. A significantly better experience than another dealer. Jeff and team were great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback about Jeff and the team at Fields Lexus Glenview! We wish you safe travels ahead!
Kevin Garth took care of my service today at 9:45. He was terrific. It was a busy day—my oil change took 3 hours—but I felt Kevin kept me informed and I was very satisfied.
Kevin Garth took care of my service today at 9:45. He was terrific. It was a busy day—my oil change took 3 hours—but I felt Kevin kept me informed and I was very satisfied.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, thank you for sharing your fantastic feedback about Kevin! We truly appreciate your patience and understanding, and it’s wonderful to hear you had such a positive experience with us at Fields Lexus Glenview. Safe travels!
Greeted by Chris in a very positive manner when l asked to service my car. He said it would take an hour. It took an hour. Chris was very honest on things that l didn’t need for my car. I felt very comfortable being at Fields Lexus.
Greeted by Chris in a very positive manner when l asked to service my car. He said it would take an hour. It took an hour. Chris was very honest on things that l didn’t need for my car. I felt very comfortable being at Fields Lexus.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Harvey, we're pleased to hear from you! It was our pleasure to assist you, and we are so pleased to hear you enjoyed working with Chris. Thank you for trusting Fields Lexus Glenview with your business! Safe travels ahead.
Marvin is the Best. Excellent service done on time. A great place to do business.
Marvin is the Best. Excellent service done on time. A great place to do business.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for recommending Marvin and Fields Lexus Glenview, Mark! We look forward to seeing you next time. Drive safe!