Reviews
Prompt, professional service, excellent communication
Prompt, professional service, excellent communication including a video of undercarriage to show issues to watch out for Service representative gave an estimate for all and discussed what needed to be done at this time. Lounge /waiting area is clean, inviting, offers free breakfast & lunch until 2pm
Prompt, professional service, excellent communication
Prompt, professional service, excellent communication including a video of undercarriage to show issues to watch out for Service representative gave an estimate for all and discussed what needed to be done at this time. Lounge /waiting area is clean, inviting, offers free breakfast & lunch until 2pm
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to hear that you had a five-star service experience with our team! Thank you for choosing Fields Lexus Glenview and for sharing your feedback.
Jeff and Joey at Fields Lexus always treat us like family
Jeff and Joey at Fields Lexus always treat us like family and they do phenomenal work. I wouldn’t buy a car elsewhere.
Jeff and Joey at Fields Lexus always treat us like family
Jeff and Joey at Fields Lexus always treat us like family and they do phenomenal work. I wouldn’t buy a car elsewhere.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so grateful for your returning business and stellar review! - Jeff, Joey and the team at Fields Lexus Glenview
I always like it take care my truck and I trust Lexus for
I always like it take care my truck and I trust Lexus for my service thank you for be a nice people and good service
I always like it take care my truck and I trust Lexus for
I always like it take care my truck and I trust Lexus for my service thank you for be a nice people and good service
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Araceli, we are grateful for your trust in our team! Thank you for choosing Fields Lexus Glenview and sharing your support.
I want to thank the master technician Joaquin who took
I want to thank the master technician Joaquin who took the time to send me an excellent video to my phone with a thorough inspection of my vehicle and explained and performed a service campaign and recall. Chris, the service writer was pleasant and made sure my car got washed.
I want to thank the master technician Joaquin who took
I want to thank the master technician Joaquin who took the time to send me an excellent video to my phone with a thorough inspection of my vehicle and explained and performed a service campaign and recall. Chris, the service writer was pleasant and made sure my car got washed.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Patti, we will pass along your kudos to Joaquin and Chris for their attentive and thorough service at Fields Lexus Glenview. Thank you for your business and for sharing your support. See you next time!
Excellent customer service by Fields Lexus and by Marvin
Excellent customer service by Fields Lexus and by Marvin the service writer very polight and professional.
Excellent customer service by Fields Lexus and by Marvin
Excellent customer service by Fields Lexus and by Marvin the service writer very polight and professional.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Anthony, we are very pleased to see your 5 star review of Marvin and our team. Thank you for choosing Fields Lexus Glenview and for your continued business. We look forward to serving you again!
Well organized professional work by everyone.
Well organized professional work by everyone. Everything was on time Every time I came here it’s like this
Well organized professional work by everyone.
Well organized professional work by everyone. Everything was on time Every time I came here it’s like this
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Zofia, thank you for your gracious feedback regarding our team! We’re grateful to have you as a Fields Lexus Glenview customer and we look forward to your next visit!
Jim was excellent and very knowledgeable.
Jim was excellent and very knowledgeable. Would highly recommend working with Jim if you are interested in a lexus.
Jim was excellent and very knowledgeable.
Jim was excellent and very knowledgeable. Would highly recommend working with Jim if you are interested in a lexus.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recommending Jim and the team at Fields Lexus Glenview! Your support means the world to us. We'll be sure to pass along your kind words. See you next time!
Kevin was outstanding kept me abreast of the servicing of
Kevin was outstanding kept me abreast of the servicing of my vehicle. Would recommend the dealership to everyone.
Kevin was outstanding kept me abreast of the servicing of
Kevin was outstanding kept me abreast of the servicing of my vehicle. Would recommend the dealership to everyone.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
N Mal, thank you for the fantastic feedback! We're glad Kevin kept you informed and made your experience a great one. We appreciate your recommendation and look forward to serving you again at Fields Lexus Glenview!
Was just in for my 60K service and Jeff was my service
Was just in for my 60K service and Jeff was my service advisor. He is very professional and I trust his recommendations and assessments. No pressure regarding unnecessary repairs.
Was just in for my 60K service and Jeff was my service
Was just in for my 60K service and Jeff was my service advisor. He is very professional and I trust his recommendations and assessments. No pressure regarding unnecessary repairs.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your review of Jeff and our team! We appreciate your continued business and look forward to seeing you again at Fields Lexus Glenview!
Excellent service staff!
Excellent service staff!. I appreciated Kevin’s professionalism and his ability to communicate any issues with my car. The service department always does a fine job,. That is why I rely upon them.
Excellent service staff!
Excellent service staff!. I appreciated Kevin’s professionalism and his ability to communicate any issues with my car. The service department always does a fine job,. That is why I rely upon them.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jan, we're glad to hear Kevin and our service team provided you with clear and professional care. Thank you for choosing Fields Lexus Glenview!