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Fields Lexus Glenview

(2,942 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 6:00pm
Service hours: 6:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Inventory

See all 151 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2019.

Service center

Phone number (847) 892-4178

Service hours

Monday
6:00am–6:00pm
Tuesday
6:00am–6:00pm
Wednesday
6:00am–6:00pm
Thursday
6:00am–6:00pm
Friday
6:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,942 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Excellent service staff!

Excellent service staff!. I appreciated Kevin’s professionalism and his ability to communicate any issues with my car. The service department always does a fine job,. That is why I rely upon them.

Excellent service staff!

Excellent service staff!. I appreciated Kevin’s professionalism and his ability to communicate any issues with my car. The service department always does a fine job,. That is why I rely upon them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jan, we're glad to hear Kevin and our service team provided you with clear and professional care. Thank you for choosing Fields Lexus Glenview!

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Staff was courteous and efficient.

Staff was courteous and efficient. Service would take three hours so I took a loaner and did some errands. Came back early and had a delicious sandwich at the lunch bar. Service was completed a little early with a complete explanation of what was done.

Staff was courteous and efficient.

Staff was courteous and efficient. Service would take three hours so I took a loaner and did some errands. Came back early and had a delicious sandwich at the lunch bar. Service was completed a little early with a complete explanation of what was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We are grateful to have your business and your five-star review! Thank you for choosing Fields Lexus Glenview and for sharing your experience. See you next time!

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Keith was incredible .

Keith was incredible . He explained everything perfectly on my new car . Bob in tech was knowledgeable and made me feel at ease. As always a great experience. Highly recommend fields lexus and especially Keith

Keith was incredible .

Keith was incredible . He explained everything perfectly on my new car . Bob in tech was knowledgeable and made me feel at ease. As always a great experience. Highly recommend fields lexus and especially Keith

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Marcy, thank you for sharing your recommendation of Keith and Bob! We are thrilled our team made you feel comfortable and confident in your new car. We will pass along your kind words to them! Thank you for choosing Fields Lexus Glenview.

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Brought car in for service, Kevin was quick and

Brought car in for service, Kevin was quick and knowledgeable. Waited for vehicle to be done, cafe was excellent, facility was new and clean and employees were friendly.

Brought car in for service, Kevin was quick and

Brought car in for service, Kevin was quick and knowledgeable. Waited for vehicle to be done, cafe was excellent, facility was new and clean and employees were friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Dave, we're glad to know Kevin provided a timely and knowledgeable service, and that you enjoyed our cafe and friendly team. Thank you for choosing Fields Lexus Glenview!

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Fast service, explained well the things that they were

Fast service, explained well the things that they were going to do and staff were very nice.

Fast service, explained well the things that they were

Fast service, explained well the things that they were going to do and staff were very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're grateful to have you as a Fields Lexus Glenview customer, Luz. Thanks for the review!

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Excellent service staff Free mini cafe serving

Excellent service staff Free mini cafe serving breakfast and lunch I would give them a five star review

Excellent service staff Free mini cafe serving

Excellent service staff Free mini cafe serving breakfast and lunch I would give them a five star review

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so pleased you had a top-notch experience with our service team and enjoyed our cafe! Thanks for choosing Fields Lexus Glenview!

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Service of my vehicle was done in a timely manner and I

Service of my vehicle was done in a timely manner and I appreciated that. Having a loaner to use was also important. I appreciated that as well. Pricing on what I had done I think was high and a little disappointed that they didn’t offer a little discount as I wanted to have other services done, but they could not combine to give me a discount. Otherwise overall good job.

Service of my vehicle was done in a timely manner and I

Service of my vehicle was done in a timely manner and I appreciated that. Having a loaner to use was also important. I appreciated that as well. Pricing on what I had done I think was high and a little disappointed that they didn’t offer a little discount as I wanted to have other services done, but they could not combine to give me a discount. Otherwise overall good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joseph, I'm glad to know you were pleased with the timely service and appreciated having a loaner. However, we aim for our pricing to be fair and competitive, so it's concerning that you felt it was high and didn't receive any discounts on additional services. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out. Thank you, Anastasia Stergiou - Service Director - 8475105460

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I just purchased a car at Fields Lexus.

I just purchased a car at Fields Lexus. My sales person, Dave Buktenica , was outstanding. Extremely professional My whole experience was the best. I have purchased many cars over the years and not had a better experience from beginning to end.

I just purchased a car at Fields Lexus.

I just purchased a car at Fields Lexus. My sales person, Dave Buktenica , was outstanding. Extremely professional My whole experience was the best. I have purchased many cars over the years and not had a better experience from beginning to end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Neil, it’s awesome to hear from you here at Fields Lexus Glenview! We are so happy that Dave made your car-buying experience seamless and professional. Enjoy your new car, and come back and see us again soon!

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Had my Lexus's in for maintenance and repairs.

Had my Lexus's in for maintenance and repairs. Such professional and helpful folks. I have totsl trust in their work and assessments. No pressure regarding unnecessary repairs.

Had my Lexus's in for maintenance and repairs.

Had my Lexus's in for maintenance and repairs. Such professional and helpful folks. I have totsl trust in their work and assessments. No pressure regarding unnecessary repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so pleased you trust our team and had a positive experience at Fields Lexus Glenview! Thank you for choosing us and for sharing your feedback.

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Outstanding!

Outstanding! Fast, efficient. Good communication and care. Jeff H got the repair accomplished quickly and got me on the road again!

Outstanding!

Outstanding! Fast, efficient. Good communication and care. Jeff H got the repair accomplished quickly and got me on the road again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's music to our ears that you had a fantastic experience with Jeff and the team! Thank you for supporting Fields Lexus Glenview with your five stars.

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