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Fields Lexus Glenview

(3,019 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2026 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Inventory

See all 195 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2019.

Service center

Phone number (847) 892-4178

Service hours

Monday
6:00am–6:00pm
Tuesday
6:00am–6:00pm
Wednesday
6:00am–6:00pm
Thursday
6:00am–6:00pm
Friday
6:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(3,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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This is my 3rd vehicle purchase from Lexus of Glenview! I highly recommend Fields of Lexus. I would like to provide a 5 Star Review to Service Consultant Jim Dyra regarding my recent purchase of the 350 Lexus RV. I appreciate with gratitude and "THANK YOU" for assisting me with my purchase of the 350 Lexus RV. My experience from Fields Lexus Sales Consultant Jim Dyra was professional , knowledgeable and his commitment throughout before and after the sale provided excellence in his customer service. I appreciate that Jim spent time providing me with the details of the Carfax history, and addressing all my questions and concerns. I also greatly appreciate that Jim Dyra followed-up after my purchase! Jim Dyra is an exception and provided over&beyond customer service. I highly recommend Jim Dyra to everybody that is considering purchasing their vehicle; you too will experience 2nd to none excellence in his friendly, kind & knowledgable customer service. In addition, I must provide a 5 Star Review to Service Manager Jeff Kaddatz for his excellence in customer service maintenance as well. Jeff Kaddatz has provided my vehicles' follow-up needs and will continue with my new recent purchase. Jeff is alway professional, knowledge and the repair work is completed correctly and timely. I appreciate the he respects the customer's time. Thank you as well for your continued excellence in customer service. With gratitude to Sale Consultant Jim Dyra for 2nd to none excellence in customer service, and guidance purchasing a vehicle as well as, Service Manager Jeff Kaddatz providing follow-up maintenance on our vehicles to ensure that we are safe on the roads. I appreciate you all and that you continue to be a blessing to me and my family. Sincerely yours, Mrs. Wojcik

This is my 3rd vehicle purchase from Lexus of Glenview! I highly recommend Fields of Lexus. I would like to provide a 5 Star Review to Service Consultant Jim Dyra regarding my recent purchase of the 350 Lexus RV. I appreciate with gratitude and "THANK YOU" for assisting me with my purchase of the 350 Lexus RV. My experience from Fields Lexus Sales Consultant Jim Dyra was professional , knowledgeable and his commitment throughout before and after the sale provided excellence in his customer service. I appreciate that Jim spent time providing me with the details of the Carfax history, and addressing all my questions and concerns. I also greatly appreciate that Jim Dyra followed-up after my purchase! Jim Dyra is an exception and provided over&beyond customer service. I highly recommend Jim Dyra to everybody that is considering purchasing their vehicle; you too will experience 2nd to none excellence in his friendly, kind & knowledgable customer service. In addition, I must provide a 5 Star Review to Service Manager Jeff Kaddatz for his excellence in customer service maintenance as well. Jeff Kaddatz has provided my vehicles' follow-up needs and will continue with my new recent purchase. Jeff is alway professional, knowledge and the repair work is completed correctly and timely. I appreciate the he respects the customer's time. Thank you as well for your continued excellence in customer service. With gratitude to Sale Consultant Jim Dyra for 2nd to none excellence in customer service, and guidance purchasing a vehicle as well as, Service Manager Jeff Kaddatz providing follow-up maintenance on our vehicles to ensure that we are safe on the roads. I appreciate you all and that you continue to be a blessing to me and my family. Sincerely yours, Mrs. Wojcik

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mrs. Wojcik, thank you so much for sharing your amazing feedback about our team! We will pass along your very kind words to Jim, Jeff, and the entire team. We truly appreciate your loyalty and business! Enjoy your new Lexus, see you next time at Fields Lexus Glenview!

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David was very nice and professional. He was the only one who greeted us after we walked in the dealer, and explained everything clearly. Highly recommend him.

David was very nice and professional. He was the only one who greeted us after we walked in the dealer, and explained everything clearly. Highly recommend him.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Grace, thank you for the glowing review! We're glad that David from our team made your visit at Fields Lexus Glenview a delightful one. We appreciate your high recommendation and hope to see you again! Safe travels!

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The staff was very professional and knowledgeable. All my questions were answered. The staff was very patient, we were not rushed. The facility was very nice. We appreciated the simplification of the car buying experience.

The staff was very professional and knowledgeable. All my questions were answered. The staff was very patient, we were not rushed. The facility was very nice. We appreciated the simplification of the car buying experience.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Dennis, thank you for sharing your positive review! We appreciate your business and hope you enjoy your new ride! -The Fields Lexus Glenview Team

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Great and fast service, good communication and clear explanation. Very happy with the service- five stars

Great and fast service, good communication and clear explanation. Very happy with the service- five stars

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Luda, we're glad to hear your service experience was seamless and informative! Thanks for choosing Fields Lexus Glenview. We appreciate your five stars! Safe travels!

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The staff were very helpful and keep the promised time for finishing the work.and the waiting area was very nice and had enough Coffee and some snacks

The staff were very helpful and keep the promised time for finishing the work.and the waiting area was very nice and had enough Coffee and some snacks

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thomas, we’re glad to hear about your positive experience with our team at Fields Lexus Glenview! We appreciate your feedback and hope to assist you again in the future!

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The entire staff at Fields Lexus is extremely professional in their approach. They are well trained and very knowledgeable about their products. The service department is very thorough with their inspections. I would highly recommend this dealership for anyone looking to purchase a vehicle.

The entire staff at Fields Lexus is extremely professional in their approach. They are well trained and very knowledgeable about their products. The service department is very thorough with their inspections. I would highly recommend this dealership for anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We’re glad our team was helpful and knowledgeable. We appreciate your recommendation and look forward to serving you again at Fields Lexus Glenview!

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I just picked up my car. Tony was very helpful and pleasure to work with. I received great service from dealership members.

I just picked up my car. Tony was very helpful and pleasure to work with. I received great service from dealership members.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Simon, thank you for choosing Fields Lexus Glenview and for sharing your positive feedback! We’re pleased Tony was helpful and a pleasure to work with. Safe travels!

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Excellent service again. Marvin the best. Been going to Field Lexus over 30 years. Best value on the North Shore..

Excellent service again. Marvin the best. Been going to Field Lexus over 30 years. Best value on the North Shore..

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Mark, thank you for your excellent review of Marvin and the team! We appreciate your continued support over the last 30 years. We look forward to seeing you again at Fields Lexus Glenview! Safe travels!

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They do not offer breakfast or coffee on Saturdays anymore, perhaps they're busiest day. They want to close the counter close it down on Wednesday or Thursday when it's not busy

They do not offer breakfast or coffee on Saturdays anymore, perhaps they're busiest day. They want to close the counter close it down on Wednesday or Thursday when it's not busy

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and suggestion regarding our refreshments. We'll be sure to discuss your comments internally. Thank you for sharing this review of Fields Lexus Glenview!

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The team was very helpful and helped guide us through the purchasing process. We left feeling satisfied. Big thanks to the whole team, especially Tony who was very patient and helpful.

The team was very helpful and helped guide us through the purchasing process. We left feeling satisfied. Big thanks to the whole team, especially Tony who was very patient and helpful.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review! It makes us happy to hear that Tony and the team left you feeling satisfied with your purchase here at Fields Lexus Glenview. Please let us know if we can be of any further assistance.

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