Reviews
Malinda at Fields Lexus Glenview, provides great service why I took my car in for service. She is an excellent Service Advisor. She listens to my concerns and addressed all my questions. I had a great experience.
Malinda at Fields Lexus Glenview, provides great service why I took my car in for service. She is an excellent Service Advisor. She listens to my concerns and addressed all my questions. I had a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Suzette, thank you for sharing your wonderful feedback about Malinda and our team! We greatly appreciate your support! -Fields Lexus Glenview Team
Excellent service, excellent repair. Makinda, as a service rep., goes above and beyond. As a woman, I am treated with respect. Constant communication with what is being taken care of with my car. Valet service if requested. I didn't have any way to get my car as it had been towed so Malinda arranged for someone to drive it to my home. Highly recommend this dealership! It totally destroys the myth about how dealerships treat you and they do not rip you off! Will continue to bring my car tgere for service and repairs!
Excellent service, excellent repair. Makinda, as a service rep., goes above and beyond. As a woman, I am treated with respect. Constant communication with what is being taken care of with my car. Valet service if requested. I didn't have any way to get my car as it had been towed so Malinda arranged for someone to drive it to my home. Highly recommend this dealership! It totally destroys the myth about how dealerships treat you and they do not rip you off! Will continue to bring my car tgere for service and repairs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Anne, knowing you trust our team with your car is amazing! We're pleased our team made this a totally seamless experience. All of us at Fields Lexus Glenview are looking forward to working with you again!
Malinda in the service dept. is fantastic. The entire experience is always beyond excellent. I am sooo glad Lexus Glenview services my Lexus.
Malinda in the service dept. is fantastic. The entire experience is always beyond excellent. I am sooo glad Lexus Glenview services my Lexus.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Chuck, thank you for sharing your glowing review of Malinda and our team! We will be sure to pass along your appreciation. - The Fields Lexus Glenview Team
The service on my car was exactly what I expected. I waited about 1 1/2 hrs. just as I expected, but when I was told that I needed 4 new tires and I would have to wait another 2 hours, I wasn't happy. But--- then Kevin told me that I could get a ride home and then Lexus would also deliver my car. I consider this very good service.
The service on my car was exactly what I expected. I waited about 1 1/2 hrs. just as I expected, but when I was told that I needed 4 new tires and I would have to wait another 2 hours, I wasn't happy. But--- then Kevin told me that I could get a ride home and then Lexus would also deliver my car. I consider this very good service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your patience and understanding, and we're so glad to hear Kevin went above and beyond to ensure everything went smoothly. We look forward to serving you again at Fields Lexus Glenview!
Excellent service and the buyi g process was simple and no pressure. Salesman (Dave) was great to work with
Excellent service and the buyi g process was simple and no pressure. Salesman (Dave) was great to work with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind feedback! We're glad to hear that Dave and our team made your experience smooth and pressure-free. We appreciate your business and hope to work with you again at Fields Lexus Glenview!
The salesperson, Mario, was very professional, courteous and considerate. This was my first time purchasing a Lexus and I appreciated his thoughtfulness and patience in explaining the various models and features. From start to end, he was helpful.
The salesperson, Mario, was very professional, courteous and considerate. This was my first time purchasing a Lexus and I appreciated his thoughtfulness and patience in explaining the various models and features. From start to end, he was helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with Mario! We're glad you felt informed and supported every step of the way. Welcome to the Lexus family! - Fields Lexus Glenview
Very good service experience. Efficient with timely updates. All requests completed. Service completed within time estimate.
Very good service experience. Efficient with timely updates. All requests completed. Service completed within time estimate.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William, we are very happy to hear that you had a smooth and efficient service experience with the Fields Lexus Glenview team! Thank you for choosing our team and for sharing your five-star review.
Fields service is best in class. Jeff and Joey are great, they treat us like family.
Fields service is best in class. Jeff and Joey are great, they treat us like family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Jeff, Joey, and Fields Lexus Glenview! We look forward to the next opportunity we get to serve you. Safe travels!
Our five star review today is specifically for Howard Meron, a very talented technology specialist, who came out to our home today and synced a garage door opener with our car. We had many questions about our new RX 350. and he graciously and thoroughly explained the safety features and technology on the car. He is an excellent teacher and made the whole process fun. Thank you, Howard! Fields Lexus is lucky to have you!
Our five star review today is specifically for Howard Meron, a very talented technology specialist, who came out to our home today and synced a garage door opener with our car. We had many questions about our new RX 350. and he graciously and thoroughly explained the safety features and technology on the car. He is an excellent teacher and made the whole process fun. Thank you, Howard! Fields Lexus is lucky to have you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jim and Sandy, we're so grateful to hear Howard went above and beyond to explain your Lexus RX 350's safety features and technology. Thank you for choosing Fields Lexus Glenview and sharing your positive experience!
Marvin Dumalang consistently provides excellent service and communication. The entire team at Fields Lexus is a pleasure to deal with.
Marvin Dumalang consistently provides excellent service and communication. The entire team at Fields Lexus is a pleasure to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dorothy, thank you for your kind words! We're so happy to hear that Marvin and the team made your experience at Fields Lexus Glenview such a positive one. We look forward to seeing you again!